Georgia Regents Medical Center

PI Model

Steps / FOCUS-PDCA Steps / Application / Useful PITools
F / Find a process to improve.
  • Process Prioritization
Customer Research
Review strategic / operational plans
Identify High Risk, High Volume, Problem Prone Processes / Why are you doing this P1 Project?
What was the measure that identified
an opportunity for improvement (baseline)?
How will this PT impact our strategic goals?
Define the beginning and ending steps of process to be: improved. / Opportunity Statement
Pareto Diagram
Prioritization Matrix
Run Chart
O / Organize to improvethe process.
  • Select a team /individual who has process knowledge
Create a plan / Who are the people (roles) that are closely associated with this process?
Who can authorize the change? / Process Improvement Plan
Ground Rules
C / Clarify current knowledge of the process.
Look at current process
Identify quick easy improvements
Standardize best current method / What do we know about the process?
Does the performance measure need to be validated? / Flowchart
Group Decision Making Tools
U / Understand the sources of process variation.
Measure the performance characteristics
Stabilize the process
Identify process variables
Measure possible key process variables
Test to see if there is a relationship between the performance characteristic and potential key process variables / Why is the process/performance not happening as we expect or as well as expected?
Frequently sources of process variation are related to education, skill, or motivation. / Cause and Effect Diagram
Data Collection Methods
Flowchart
Pareto Diagram
Run Chart
Scatter plot
Control Charts
Histogram
Group Decision Making Tools
S / Select the process improvement.
Evaluate improvement alternatives
for their potential effectiveness and feasibility
Select the improvement / What are we going to do differently? What does the new process looklike?
Does the process improvement address the reason for the variation? / Flowchart
Evaluation Matrix
Group Decision Making Tools
Steps / FOCUS-PDCA Steps / Application / Useful PI Tools
P / Plan the improvement.
Plan the implementation of the improvement
Plan continued data collection / What resources are needed? How will the changes be implemented?
Will the PT be piloted, before full implementation?
How will the improvement be recognized (baseline measure) ? / Data Collection Methods Group Decision Making Tools
D / Do the improvement to the process.
Make the change
Measure the impact of the change / What policies/procedures did you put in place?
Make the data collection easy. / Flowchart
Data Collection Methods Run Chart
C / Check the results.
Examine data to determine whether change led to the expected improvement / Was the expected improvement gained? / Pareto Diagram
Cause and Effect Diagram Run Charts
Control Charts Histograms
A / Act to hold the gain and continue to
improve the process.
Develop a strategy for maintaining the improvements
Determine whether or not to continue working on the process / Can we keep the process in place? Does the PT need to be spread?
When should we measure the processagain?
Do we need to repeat PDCA steps? / Flowchart
Group Decision Making Tools