PART C RESPONSE SCHEDULE

20140003.1PS Food and Beverage Market
Request For Expression of Interest

Part C – Response Schedule

REOI for: / Food and Beverage Market
Reference number: / 20140003.1PS
Issue Date: / 15th November 2014 at 4:00pm
Closing Time: / 12th December 2014 at 4:00pm
Place of Lodgement: / Please refer to Part A - Clause 2.3
Submission by: / [INSERT VENDOR NAME]

Instructions to Vendors for completing Part C:

  1. All responses shall notexceed a total of 10 (A4 double-sided) pages or 20(single-sided A4 pages total).
  2. All responses must beprovided within the specified fields.
  3. Vendors must respond to allsections and include their trading name in the footer of the completed Part C.
  4. Vendors may provide supplementary material to support their Submission. All supplementary material must be cross referenced and concise to the relevant section of this Schedule.

RMIT University is not committed contractually in any way to parties responding to this Expression of Interest request nor is RMIT University liable for any costs or compensation or any expenses incurred by parties in submitting a response to this REOI.

Contents

Executive Summary

1Key Compliance Criteria

1.1Financial Viability

2Delivery Model

2.1Capability

2.2Sustainability

3Reputation

3.1Current Client Base

3.2Staff Management

4Service & Offerings

4.1Services

4.2Offerings

Vendor Information
Trading name
Registered name
Australian Company Number / Date of issue
Australian Business Number / Date of issue
Address of registered office
Principal office in Victoria
(if applicable)
What is the legal status of the organisation? (eg. registered company, sole trader, partnership)
Please provide details of your Corporate Group Structure, such as the holding company and related companies
Please list your company directors.
If you are not a listed company please list shareholders with a holding greater than 15%
Issued Share Capital
Paid Up Share Capital
How long has your company been in business in its current structure for?
Please give a brief history, to show acquisitions, mergers, name changes, etc.
Please attach an organisation chart, showing the key people in your business
Has your company (or any of the proposed Sub-Contractors) been named as not complying with the Workplace Gender Equality Act 2012(Cth)?
Contractors/Subcontractors
requiredto perform the services specified in this EOI / State / No Of Sub Contractors / % Of Subcontractors to Total Staff
VIC
Vendor Contact Person details
Name of contact person
Position title
Address
Postal address
(if different to above)
Email
Website
Telephone number / Mobile

Mandatory Conditions for Participation

By responding to this REOI –

Conditions for Participation
The vendor confirms that in dealing with its employees and independent contractors, the vendor has due regard to Commonwealth policies on the engagement of workers, comply with Commonwealth policies on the engagement of workers, including the Workplace Relations Act 1996 (Cth), the Fair Work Act 2009 (Cth), and Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth) and obligations under the Work Health and Safety Act 2011 (Cth) and relevant work health and safety laws.
The vendor confirms that it is compliant with all State & Territory Legislative and National Code requirements pertaining to the good or service in question;
The vendor confirms that it and any subcontractors proposed in the tender must not be named as not complying with the Workplace Gender Equality Act 2012 (Cth).
The vendor confirms that it has no actual, or apparent, serious conflict of interest in relation to the required services;
The vendor (or any of its proposed Sub-Contractors) confirms that it is not named on the list of persons or entities designated as terrorists under the Charter of the United Nations (Dealing with Assets) Regulations 2008; and
The vendor and its subcontractors confirm they are not insolvent, bankrupt, in liquidation, or under administration or receivership.

I warrant that in making this submission, I have read and accept the conditions of the REOI and I am authorised to accept the conditions of behalf of the vendor.

Signed for and on
behalf of[Vendor Name]

Signature of Vendor’s
Authorised Officer......

Name (print)......

Position......

Address......

......

Email......

Signature of Witness ………………………………………………………………………………

Print Name of Witness......

Date of execution......

Commercial In Confidence RMITPage 1

PART C RESPONSE SCHEDULE

20140003.1PS Food and Beverage Market
Request For Expression of Interest

Executive Summary

Provide an overview of your organisation size and structure. In particular, please detail the how you will meet the requirements?

Please delete this message and provide your response in all empty boxes

Commercial In Confidence RMITPage 1

PART C RESPONSE SCHEDULE

20140003.1PS Food and Beverage Market
Request For Expression of Interest

1Key Compliance Criteria

RMIT seeks a basic understanding of the vendor’s current qualifications and certifications that are relevant to this REOI. Please respond to the table below and provide all relevant attachments required for evidence of your demonstrated capability in meeting the requirements. As highlighted within the tender documents, please furnish accordingly as reflected within Section 3.7 Part B – Statement of Requirements.

Criteria / Description Requirements / Vendor Response
a. / Quality Assurance Accreditation / State whether you have ISO9000 certification or its equivalent. If yes, please state the assessing body. We accept that a company’s internal quality routines may be of an equal standard to this approval. / Please delete this message and provide your response here – and any attachments required to support your compliance.
b. / Risk & Insurance / Certificates of Currency - RMIT preference is as follows:
  • Product Liability $10M
  • Public Liability $20M
  • Professional Indemnity $10M
  • Work cover $10M
/ Product Liability / Public Liability / Professional Indemnity / Work Cover
Company Name / Company Name / Company Name / Company Name
Insurance Amount / $ / Insurance Amount / $2 / Insurance Amount / $ / Policy #
Policy # / Policy # / Policy # / Expiration Date
Expiration Date / Expiration Date / Expiration Date
c / Bank Guarantee / Please confirm your ability to provide appropriate bank guarantees (Security Amount will be an amount equal to six (6) months' Rent plus GST) / Please delete this message and provide your response here – and any attachments required to support your compliance.
d. / Health, Safety and Environmental / Please provide all relevant OH&S certifications, practice or accreditations / Please delete this message and provide your response here – and any attachments required to support your compliance.
e. / Food Registration / Please provide all relevant Food registration/permits/licenses / Please delete this message and provide your response here – and any attachments required to support your compliance.
f. / Council Registration / Please provide all relevant Council registration/permits/licenses / Please delete this message and provide your response here – and any attachments required to support your compliance.
g. / Compliance – RMIT Policy and Procedures / Confirm vendor acknowledges and adheres to RMIT’s
  • RMITSustainability Policy
  • Health and Safety Policy
  • Fairtrade Policy ‘ Think Green at RMIT’
/ Please delete this message and provide your confirmation here. Ensure you have reviewed all relevant public domain RMIT policies and procedures via
h. / Confidentiality & Security / Please outline policies and processes to ensure security & confidentiality of client premises + property & documentation / Please delete this message and provide your response here – and any attachments required to support your compliance.
i. / Financial Viability / Please see 2.1 - Financial Viability
j. / Conflict of Interest / Please provide details of any interest, relationships or clients which may or do give rise to a conflict of interest and any strategy for preventing or managing the conflict of interest / Please delete this message and provide your response here – and any attachments required to support your compliance.

Commercial In Confidence RMITPage 1

PART C RESPONSE SCHEDULE

20140003.1PS Food and Beverage Market
Request For Expression of Interest

1.1Financial Viability

Financial Viability
Please provided the last 2 years audited annual reports / Please delete this message and provide your response in all empty boxes below – and any attachments required to support your compliance.
Please provide financial statements for the past 3 years / Please delete this message and provide your response in all empty boxes
Have any material event(s) occurred in the last three years which may substantially affect the viability of the operations of the company? / Please delete this message and provide your response in all empty boxes
Are there any potential or actual proceedings against the company, associated entities or Directors of the company now or within the last 7 years? If yes please list. / Please delete this message and provide your response in all empty boxes
Are there any bankruptcy, deregistration or insolvency proceedings in place or pending / anticipated against the company, related entities or any or its Directors within the last 5 years. If so please list. / Please delete this message and provide your response in all empty boxes
Has the company defaulted / breached any agreements it has that are likely to affect the company' ability to fulfil any future obligations in relation to agreements, or contracts in the future? / Please delete this message and provide your response in all empty boxes
Do you agree to disclose any future proceedings that will materially and adverselyimpact the operational capability of the company in the future? / Please delete this message and provide your response in all empty boxes
Vendors are required to demonstrate that they have the financial capacity to meet the requirements of the REOI. Vendors are also requested to disclose any significant event, matter or circumstance that has occurred in the past three years which may affect the operations of the Vendor.
Please delete this message and provide your response in all empty boxes

Commercial In Confidence RMITPage 1

PART C RESPONSE SCHEDULE

20140003.1PS Food and Beverage Market
Request For Expression of Interest

2Delivery Model

2.1Capability

Clearly define the food and beverage offer the respondent can offer:

a)Describe in detail the menu items and proposed price points you propose to offer as a part of this Interim Food Service tender?

Please delete this message and provide your response in all empty boxes

b)How will you provide this service provision onsite in the temporary locations proposed?

Please delete this message and provide your response in all empty boxes

c)What infrastructure will you provide to accommodate this service? Ie: Catering cart, marquee installation, noting power / water / waste supply requirements of the infrastructure etal.

Please delete this message and provide your response in all empty boxes

d)What other services may you require at the location for temporary installation?

Please delete this message and provide your response in all empty boxes

e)Detail any value adding factors (e.g. innovations, environmental or social benefits) that makes engaging with your business more favourable than others in the market place.

Please delete this message and provide your response in all empty boxes

2.2Sustainability

Please provide your sustainability and fair trade policy & initiatives:

•Serve and promote the use of Fairtrade certified products – as a minimum standard the retailer should sell or serve two or more Fairtrade product lines with one of these items being coffee (please specify).

•Meet a range of dietary requirements in food provision and label the food appropriately.

•Serve locally sourced, seasonal produce.

•Use recycled content packaging or products with minimal packaging, recycle and look to minimise waste.

•Implement operational practices which reduce the consumption of energy and water.

•Provide details of any external environmental accreditation.

Please delete this message and provide your response in all empty boxes / a)

3Reputation

3.1Current Client Base

RMIT seeks to understand the current client mix of the vendor.

Your Clients
a)List the top 5 organisations to which you provide services that are comparable to RMIT’s dynamic & complex environment.
b)Please provide how many placements were accepted within the past year?
c)With the list provided, what is the percentage of overall revenue? / Please delete this message and provide your response in all empty boxes
Please provide contact details (name, title, phone number) for referees from three of your customers, with whom we can discuss your capabilities when required. / Please delete this message and provide your response in all empty boxes
Please delete this message and provide your response in all empty boxes
Please delete this message and provide your response in all empty boxes
Please name 2 major clients with whom you have ceased to do business with in the last 3 years. / Please delete this message and provide your response in all empty boxes
Why did you cease to do business with these clients? / Please delete this message and provide your response in all empty boxes

3.2Staff Management

RMIT seeks a basic understanding of the vendor’s staff selection and the customer experience:

Staff Management Requirements
What attributes to you look for when hiring staff? / Please delete this message and provide your response in all empty boxes
What are the guidelines for staff presentation? / Please delete this message and provide your response in all empty boxes
What training do you provide to the staff (product knowledge, customer service, systems OH&S, First Aid, etc)? / Please delete this message and provide your response in all empty boxes
How will the staff contribute to a memorable customer experience? / Please delete this message and provide your response in all empty boxes

4Service & Offerings

4.1Services

The vendor’s ability to service this temporary installation throughout the period required

a)Describe in detail the menu items and proposed price points you propose to offer as a part of this Interim Food Service tender?

Please delete this message and provide your response in all empty boxes / b)

b)How will you provide this service provision onsite in the temporary locations proposed?

Please delete this message and provide your response in all empty boxes / c)

4.2Offerings

How the food and beverage offering of the menu complements the prospective clientele. Please provide details of how you will deliver the food and beverage service. In your response include a general description of the style of food/beverages that you will offer that you interpret as meeting the following requirements:

•Premium quality and presentation.

•Innovative, fresh, healthy and seasonable menu offer.

•Flexible service responding to dietary and ethnic needs.

•Contemporary international food style that reflects the University population.

•Sample menus and prices for the café including catering services menus.

An indication of how often the menu selections for the various services will be changed

Please delete this message and provide your response in all empty boxes / b)

Commercial In Confidence RMITPage 1