Grief and LossServices Inventory for Waterloo Wellington
January 2017
Please note that this inventory is neither a complete listing nor an endorsement of services. Please also check your Yellow Pages.
Service / Organization/Contact Information / Program Description / Costs / MaterialsCOUNSELLING AGENCIES / Cardinal Counselling and Mediation
102-420 Weber St. North, Waterloo N2L 4E7
519-746-9062
/ Individual, couple and family counselling
Office at 7 Thorne St in Cambridge as well / Fees
Carizon Family and Community Services
400 Queen St South, Kitchener N2G 1W7
519 743 6333
/ Individual, couple, family and group counselling
Office at Langs in Cambridge as well (
Specialty in trauma counselling
Counselling available in a variety of languages / Fees on sliding scale
Couple and Family Therapy Centre
University of Guelph, Macdonald Hall Annex
N1G 2W1
519-824-4120 ext.56335
/ Individual, couple, family and group counselling
Wait list / Fees on sliding scale
Delton Glebe Counselling Centre
177 Albert St, WaterlooN2L 3T4
(corner of Albert Street and Seagram Drive)
519 884 3305
/ A not-for-profit multi-faith counselling agency committed to strengthening emotional and spiritual well-being.
Individual, Couples, Family, Child and Group Counselling Services
All therapists are certified practitioners or supervised graduate students.Play therapy for children and art therapy available
Monday - Thursday 9 a.m. to 8 p.m.
No waiting list / Range of fees, set by individual therapists
Fee flexibility
in some cases
Family Counselling and Support Services Guelph
109 Surrey St E, Guelph N1H 3P7
519 824 2431
/ Individual, couple, family and group counselling. Credit counselling available.
Walk-in services Wednesdays 1:00 p.m. – 7:00 p.m. / Fees on sliding scale, subsidies available
Family Counselling Centre of Cambridge and North Dumfries
18 Walnut St, Cambridge N1R 2E7
519 621 5090
/ Individual, couple and family counselling
Bereaved by suicide support
Walk-in Thursdays from 1 – 7pm / Fees on sliding scale,
subsidies available
Interfaith Community Counselling Centre
23B Church St, New Hamburg N3A 1J1
(Trinity Lutheran Church)
519 662 3092
/ Bereavement support groups including groups for families bereaved by suicide.
Individual and family counselling referrals are facilitated to a network of therapists / No fees for support groups
Fees on sliding scale for counselling services
KW Counselling Services
480 Charles St East, Kitchener N2G 4K5
519 884 0000
/ Individual, couple and family counselling
Walk-in clinic on Thursday / Fees on sliding scale, subsidies available
Lutherwood Family Counselling Services
35 Dickson St, Cambridge N1R 7A6
519 622 12670
/ Individual, couple and family counselling / Fees on sliding scale
Shalom Counselling Services Waterloo
9 Avondale Ave South, Waterloo N2L 2B5
519 886 9690
/ Individual, couple, family and group counselling / Fees on sliding scale, subsidies available
Woolwich Counselling Centre
65 Memorial Ave, Elmira N3B 2R9
519 669 8651
/ Individual, couple, family and group counselling / Fees on sliding scale
FUNERAL DIRECTORS
(providing bereavement support) / Erb and Good Family Funeral Home
People Needing People Centre
171 King St South, Waterloo N2J 1P7
519 745 2195
/ Counselling and other resources available (see also Dena Moitoso in Private Counselling category)
Public Education / Fees for private counselling / Bereavement Resource Lending Library
Henry Walser Funeral Home
Amongst Friends Program
507 Frederick St, Kitchener N2B 2A5
519 749 8467
/ Facilitated support groups offered three or four times per year; individual support also available / No Fees
T. Little Funeral Home and Cremation Centre
223 Main St, CambridgeN1R 1X2
519 623 1290
/ Resources available / No Fees / Online Resource Library
Grief Management library of DVDs and CDs
1800 number to trained therapists
HOSPICE / Hospice of Waterloo Region
298 Lawrence Ave, Kitchener N2M 1Y4
519 743 4114
/ Bereavement Walking Groups offered in KW and Cambridge (Sept-June)
One-to-one Volunteer bereavement support (6 month maximum)
Caregiver Support Group (anticipatory grief)
Children’s (5-13 yrs) and Teen’s (14-18 yrs) Bereavement Support Groups
Parenting through Loss Bereavement Support group
Professional Individual and Family Counselling (anticipatory grief and bereavement) / No fees / Extensive library
Hospice of Woolwich and Wellesley
Woolwich Community Health Centre
10 Parkside Dr, St Jacobs N0B 2N0
519 664 3794 ext 229
/ Bereavement follow up and volunteer visits
One to one volunteer bereavement support
Bereavement support group (Wellesley and Elmira)
Professional Individual and Family counselling (anticipatory grief and bereavement) / No fees
Hospice Wellington
795 Scottsdale Dr, Guelph N1G 3R8
519 836 3921
/ One to one support and group support. Adult grief, children (6-12) teens (12-18), children’s anticipatory grief(6-18), bereaved by suicide, bereaved parents network, family grieves together, bereavement walking group in Elora and Fergus / No fees / Extensive library
Innisfree House
2375 Homer Watson Blvd, Kitchener N2P 0E9
519 208 5055
/ Twice monthly Bereavement support groups for family members of former residents (meetings at Lisaard House)
Memorial services / No fees
Lisaard House
990 Speedsville Rd, Cambridge N3H 4R6
519 650 1121
/ Twice monthly Bereavement support groups for family members of former residents
Memorial services / No fees
HOSPITALS / Cambridge Memorial Hospital
700 Coronation Blvd, Cambridge N1R 3G2
Spiritual Care Department
519 621 2330 ext 2124
/ Memorial services
Grand River Hospital and Regional Cancer Centre
835 King W, Kitchener N2G 1A3
(Rev) John Lougheed, Director Spiritual Care
519 749 4300 ext 2392
/ Provide support during inpatient and outpatient care to individuals, families and staff in conjunction with local faith communities and the Team at the Regional Cancer Centre
Offer a Perinatal Memorial Service Annually / “When Someone Dies.. next steps, for families and friends” booklet
Groves Memorial Hospital
235 Union Street East, Fergus N1M 1W3
519 843 2010
/ Memorial services
Guelph General Hospital
115 Delhi St, Guelph N1E 4J4
Spiritual and Religious Care Department
519 822 5350 ext 2253
/ Co-facilitated groups with Hospice Wellington
Memorial services
Homewood Health Centre
150 Delhi St, Guelph N1E 6K9
Spiritual Care Services
519 824 1010 ext 2436
/ Memorial services
St. Joseph’s Health Centre
100 Westmount Rd, Guelph N1H 5H8
Spiritual and Religious Care Department
519 824 6000 ext 4350
/ Memorial services
St Mary’s General Hospital
911 Queen St W, Kitchener N2M 1B2
Spiritual Care Services
519 749 6578 ext 1175
/ Memorial services
LONG TERM CARE HOMES / / Practices to provide grief and loss support for families during time of palliative care
Many homes offer memorial ceremonies
MENTAL HEALTH SERVICES / Canadian Mental Health Association
Waterloo Wellington Dufferin
1-844-437-3247 (1-844-HERE247)
TTY 1-877-688-5501
/ Distress Centre for confidential supportive listening by trained volunteers who work in collaboration with crisis services staff
Canadian Mental Health Association (CMHA)
1-844-CMHA-WW3 (264-2993)
Toll-free number for all CMHA WW offices
Offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.
/ The Canadian Mental Health Association provides recovery-focused programs and services for people of all ages and their families / No fees
PRIVATE
COUNSELLING / Dena Moitoso, Registered Psychotherapist
People Helping People
519 745 2195
/ Private Practice individual and family counselling
Specialist in Traumatic Grief, including support after suicide / 90.00 per session
Hope for Families Counselling Centre
Holly Mathers BA, MTS
Registered Psychotherapist
825 King St W, Kitchener N2G 1E3
519 513 9216
forfamilies.net / Individual, couple and family counselling in KW Region / $125 per hour
Sherry Maxwell & Associates
Registered Psychotherapist
188 Main St, Cambridge N1R 1W9
519 621 8858
/ Individual, couple and family counselling / Fees
Solace
Susan Muldoon, MSW RSW
8359 Highway 7, Rockwood N0B 2K0
519 856 0662
/ Individual, couple and family counselling
Specialty in traumatic bereavement / Fees
Susan Dafoe-Abbey, BIS, MED, RP, RMFT, BCN
Registered Psychotherapist
Registered Marriage and Family Therapist
Board Certified in Neurofeedback
97 Vaughan Street, Guelph N1G 0B3
519 829 2232
/ Individual, couple and family counselling / Fees
SUPPORT
GROUPS / Aids Committee of Cambridge, Kitchener, Waterloo and Area (ACCKWA)
Unit 203-639 King St W, Kitchener N2G 1C7
519 570 3687
/ Emotional/Practical support for persons living with HIV/AIDS
Alzheimer Society of Waterloo Wellington
831 Frederick St, Kitchener N2B 2B4
519 742-1422
/ Support group for ambiguous loss
Bereaved Families of Ontario
BFO Midwestern Region
65 Hanson Ave, Kitchener N2C 2H6
519 603 0196
/ Peer group support after the death of an infant, child, grandchild, partner or other loved one. Professional support for bereaved preschoolers.
Living With Loss
The open-group format requires no registration and people are welcome at any stage of their grief journey. Meetings are held from 7-9 pm in Kitchener (first and third Tuesday), Mount Forest (first Wed of the month) and Cambridge (first Tuesday of the month).
Memorial Events
Referrals for grief counselling on an individual basis to
KW Counselling or Carizon Counselling (fees on sliding scale) / No fees / Resource Library
Cambridge Self Help Food Bank
June Anderson, Spiritual Advisor
54 Ainslie St South, Cambridge N1R 3K3
519 622 6550 ext 212 / All ages
Individual and family support
Yearly Celebration of Life/Memorial service
Referrals to the Coping Centre,
Family Counselling Centre of Cambridge and North Dumfries,
Bereaved Families of Ontario-Midwestern Region / No fees
Grief Share Program
Holy Cross Lutheran Church
322 East Avenue, Kitchener N2H 1Z5
519 742 5812
/ 13 week Christian faith based open support group, available to anyone. Please contact Anita Syens at or
for more information / Workbook $15.00 but cost is not a barrier
Griefwalk
7654 Conservation Rd, Guelph N1H 6J1
519-836-8141 ext. 226 or 237
/ Spring and fall support group sessions (widows, bereaved parents, suicide grief, men), one-to-one companioning, resources, counselling referrals. Church setting but not faith-based. Option for a faith-based follow-up program. / No fees
Holy Rosary Rectory Support Groups
175 Emma St, Guelph N1E 1Z6
519-822-4701 / Offer groups in the fall and in the spring if enough interest;
One-to-one support available. / No fees
Hummingbird Centre for Hope
65 Hanson Ave, Kitchener N2C 2H6
519 500 8535
/ Peer-led long term support for widows and widowers with children at home.
Professional consultant
2 closed 8-week groups once per year as needed. One is for recently bereaved and one is for ongoing support.
Open education evenings monthly on various topics
Social activities / No fees
Missing Persons/Ambiguous loss
Maureen Trask
519 884 3285 / Peer support groups in KW Region / No Fees
Pregnancy and Infant Loss Network
1 888 301 7276
/ One on one telephone support for bereaved families
Peer led self-help Bereavement
Circles of Support
Memorial Events
Rockway Centre
New Beginnings Program
1405 King St E, Kitchener N2G 2N9
519 741 2200 ext 5346 / Older adults group support by trained peer facilitators / No fees
The Coping Centre
1740 Blair Rd, Cambridge N3H 4R8
519 650 0852
1877 554 4498
/ Support groups for all ages led by trained facilitators
Referral made for one-to-one and complicated grief counselling
Annual 3 day educational seminar for those in the bereavement field at a cost / Cost for education events
Victoria Parks Senior Centre
150 Albert Street W. Fergus, ON N1M 1X2
519-787-1814 / Plans underway for a grief support group in 2017
Waterloo Suicide Prevention Council
1-844-437-3247
Side by Side Support group contact:
519-662-3092 or / 9-week closed support groups held 4 times/year in Waterloo, Cambridge, Elmira and Wellington
“Side by Side” ongoing peer support group 4th Wednesday of the month in Kitchener / No fees
WATERLOO WELLINGTON COMMUNITY CARE ACCESS CENTRE / WWCCAC Cambridge, Kitchener-Waterloo
Donna Mann, Registered Psychotherapist
Spiritual Care Provider, HPC Team
519 883 5500 ext 5025 (CCAC)
/ Individual and family grief support throughout palliative phase of illness
Post-death follow up available to link with community supports
WWCCAC Guelph, Wellington and Southgate
Garth Wittich, Registered Psychotherapist
Spiritual Care Provider, HPC Team
450 Speedsvale Ave, W. Suite 201
Guelph, N1G 3R8
519 823 2550 ext 2268
/ Individual and family grief support throughout palliative phase of illness
Post-death follow up available to link with community supports
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