Over Ten Years, I Was an Enthusiastic Teller, Assistant Operation Manager Andoperation

Kamel Ali

Email:

Mobile: +966553268877

Over ten years, I was an enthusiastic teller, assistant operation manager andoperation managerin Banque Saudi Fransi in Jeddah, Saudi Arabia, with strong leadership, teamwork and communication skills gained from retail banking.

I managed all cash and non-cash transactions andI was responsible for cash handling, stock control and staff attendance within the branch. I supervised a team of 10, including all tellers, customer service officers and new employees.

I returned to study Business and Human Resource Management in 2009 and graduated in 2013with Upper Second Class honours, in order to move into managerial position within the global businesses.
Specialties:

Operation management in retail banking

Training and development of new employees

Fresh graduate in Business and HRM

EDUCATION & COURCES

07/2013 /

Bachelor of Arts (Hons) – Business and Human Resource Management with upper second class honours,Leeds Metropolitan University, UK.

07/2010 / Certificate of Higher Education with Merit in International Foundation Studies, Leeds Metropolitan University, UK.
06/2009 / Introduction to Academic English Programme with Pass (overall 5), Leeds Metropolitan University, UK
09/2004 / Anti-money laundering & Combating Terrorist Financing Training, Banque Saudi Fransi, Jeddah, Saudi Arabia.
04/2002 / Detect Fraud and Counterfeiting Banking, Banque Saudi Fransi, Jeddah, Saudi Arabia.
05/2001 / Detect Fraud, Forgery and Money Laundering Contaminated, Banque Saudi Fransi, Jeddah, Saudi Arabia.
1991 – 1994 / High School Certificate (in Scientific Section), Khalid bin Alwaleed Secondary School,Medina, Saudi Arabia With a 92% (Excellent)

PROFESSIONAL & ACADEMIC ACHIEVEMENTS

06/2013 / Achieved 75% in Innovation and Change, 71% in Professional Development and 70% in Reward Management Modules (3rd Year)
11/2012 / Achieved 71% in Developing People Module (3rd Year)
07/2012 / Achieved 82% in Business Decision Making, 70% in Management of Change and 70% in Employability Development Modules (2nd Year)
07/2011 / Achieved 100% in Business Data Analysis, 80% in Business Accounting and 75% in Organisational Behaviour Modules (1st Year)
06/2010 / Awarded Certificate of Higher Education with Merit in International Foundation Studies from Leeds Metropolitan University
09/2008 / Awarded Certificate for Ten Years of Continuous Service with Banque Saudi Fransi (In Recognition of 10 Years of Dedicated Service)
11/2003 / Awarded Certificate for Five Years of Continuous Service with Banque Saudi Fransi (In Recognition of 5 Years of Dedicated Service)
04/2002 / Awarded the Best and Optimal Cashier in the Western Region at Banque Saudi Fransi
03/2001 / Awarded the First Teller in Jeddah at Banque Saudi Fransi
WORK & STUDY EXPERIENCES / SKILLS & COMPETENCIES
09/2012 – 04/2013
Dedicated team member in two assignments (Developing People
and Consultancy Project Modules) / Leadership, teamwork and communication skills with the ability to presenting to others
12/2007 – 11/2008
Operation Managerat Banque Saudi Fransi, Palestine Street Branch, Jeddah, Saudi Arabia / Teamwork and problem solving skills, responsible for cash handling and stock control, including proactively and safely managing all cash and non-cash transactions within the branch for the clients and the bank
04/2007 – 11/2007
Operation Managerat Banque Saudi Fransi, Al-Marwa Branch, Jeddah, Saudi Arabia / Good communication skills, supervising a team of 10, including staff attendance and training new employees (cashier and customer service trainees)
02/2006 – 03/2007
AssistantOperation Manager at Banque Saudi Fransi, Al-Malek Road Branch, Jeddah, Saudi Arabia / Ability and passion to learn new skills and knowledge from others
05/2005 – 08/2005
Acting Operation Manager at Banque Saudi Fransi,as assignments in three branches respectively, Al Bawadi Branch, AlTahliah Branch and University Branch, Jeddah, Saudi Arabia / Good verbal and written communication skills including managing relationships with clients, ensuring service levels were continually met with analytical ability
06/2003 – 01/2006
Main Cashier and Back Office at Banque Saudi Fransi, Al-Malek Road Branch, Jeddah, Saudi Arabia / Well organised and planned, assisting Operation Manager and working under pressure to meet tight deadlines
10/1998 – 05/2003
Cashier at Banque Saudi Fransi, University Branch, Jeddah, Saudi Arabia / Good teamwork and communication skills, successfully servingmore than 200 clients daily with their cash and non-cash transactions
12/1997 – 09/1998
Salesclerk in The Body Shop, Jeddah & Medima, Saudi Arabia / Negotiation and convincing skills

LANGUAGES:

Native Arabic Speaker
Excellent command of English Language
Beginner of Turkish Language

HOBBIES:

DIY crafts, Table Tennis, Swimming and Fishing

RFERENCES:

References are available on request