Ogeechee Technical College
Employer Satisfaction Survey
Please help us evaluate the effectiveness of our programs by giving us your candid opinion about our graduate’s training and performance. Your responses will remain confidential and will be used to improve OTC’s educational programs and services. If you prefer, you may complete this survey at http://www.ogeecheetech.edu/eListen/surveys/emps.html
Section I: Employee InformationPlace label here / 1. Employee’s job title: ______
2. Employment dates: From ______To ______
3. What is your relationship to the employee?
¨ Employer
¨ Supervisor
¨ Human Resources Staff
¨ Other (please specify): ______
Section II: Training
Each item below is a trait or skill that was included in our graduate’s training at OTC. On the left, tell us how important it is for your employee in this position to possess this trait or skill. On the right, tell us how satisfied you are that this employee has this trait or skill.
IMPORTANCE / SATISFACTION
Please indicate your response by circling the number. / VERY IMPOR-TANT / IMPOR-TANT / NEUT-RAL / NOT VERY IMPOR-TANT / NOT IMPOR-TANT AT ALL / DOES NOT APPLY / VERY SATIS-FIED / SATIS-FIED / NEUT-RAL / NOT VERY SATIS-FIED / NOT SATIS-FIED AT ALL / DON’T KNOW
Work Ethics
4. Attendance / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
5. Punctuality / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
6. Dependability / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
7. Attitude / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
8. Appearance / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
9. Ability to follow directions / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
10. Ability to work with others / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
11. Organizational skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
12. Time management skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
13. Customer service skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
14. Ability to maintain client/patient confidentiality / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
Technical Skills
15. Technical knowledge / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
16. Quality of work / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
17. Ability to solve problems / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
18. Attention to safety / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
19. Ability to operate latest equipment / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
Academic Preparation
20. Mathematical skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
21. Oral communication skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
IMPORTANCE / SATISFACTION
Please indicate your response by circling the number. / VERY IMPOR-TANT / IMPOR-TANT / NEUT-RAL / NOT VERY IMPOR-TANT / NOT IMPOR-TANT AT ALL / DOES NOT APPLY / VERY SATIS-FIED / SATIS-FIED / NEUT-RAL / NOT VERY SATIS-FIED / NOT SATIS-FIED AT ALL / DON’T KNOW
22. Written communication skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
23. Computer skills / 5 / 4 / 3 / 2 / 1 / 0 / 5 / 4 / 3 / 2 / 1 / 0
24. What is your overall rating of the training received by this individual?
¨ Very satisfied
¨ Satisfied
¨ Neutral
¨ Not very satisfied
¨ Not satisfied at all
25. How would you rate this employee’s preparation in relation to other employees who did not receive similar training?
¨ Individual is better prepared
¨ Both are about the same
¨ Individual is less prepared
¨ No basis for comparison
26. Would you rehire this employee based on the training received at OTC?
¨ Yes
¨ No
¨ Not sure
Section III: General
27. Are you aware that Ogeechee Technical College has a warranty that guarantees its graduates’ education and training? (see statement below)
¨ Yes
¨ No
28. Would you recommend OTC graduates to other employers?
¨ Yes
¨ No
¨ Not sure
Section IV: Comments
29. Please share any suggestions for improving the skills of OTC’s future graduates.
30. Additional comments
Thank you for your time and assistance!
Please return this survey in the provided postage-paid envelope or fax it to (912) 681-4562.
Office of Institutional Research, Ogeechee Technical College, One Joe Kennedy Blvd., Statesboro, GA 30458
The warranty guarantees that the graduate has demonstrated knowledge and skills and can perform competency as identified in the industry-validated standard or program guide, and any program graduate who is determined to lack such competence shall be retrained at no cost to the employer or graduate for tuition or instructional fees (certain conditions apply).
Ogeechee Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).