MERCY PUBLIC HOSPITALS INC

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POSITION DESCRIPTION

Core Mercy Values: / Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork
Position title: / Social Worker – Grade 1 / Employee name:
Entity/Group:
Business Unit/Department: / Mercy Hospital for Women (MHW)
Social Work Department / Date: / December 2015
Position reports to: / Manager – Social Work Department
Position Purpose: / ·  The Grade 1 Social Worker position encompasses a clinical caseload, involving patients and their families/carers.
·  The Grade 1 Social Worker will provide social work service to designated women attending Mercy Hospital for Women, in particular patients of the gynaecology and gynaecology/ oncology Units, and other areas as requested. The Grade 1 Social Worker will be an integral part of the Social Work Team.
·  The Grade 1 Social Worker will also be part of a multi-disciplinary team and will be required to provide highly responsive and flexible services to patients in the units whilst upholding a high level of professionalism and practising within the core values of Mercy Health
Qualifications: / ·  Recognised Degree in Social Work
·  Eligibility for membership with the Australian Association of Social Workers
·  Excellent interpersonal skills
·  A willingness to assume the duties of a higher grade as required
Resource management: / Annual Operating Expenditure:
Annual Capital Expenditure: / N/A
N/A
Mandatory Organisational Competencies / Personal Competencies /

Job Competencies

·  Orientation (on commencement) / ·  Commitment to the Mercy values.
/ ·  Comply with the requirements of the annual organisational mandatory and role related competencies policy and procedure.
·  Diversity & Equity (annual) / ·  Demonstrated ability to build relationships with people at all levels.
/ ·  Demonstrated ability to effectively liaise with the multi-disciplinary team and provide optimal patient care
·  Emergency Procedures (annual) / ·  Ability to work as part of a team.
/ ·  Demonstrated higher level of skills in clinical decision making, problem identification analysis and interpretation of clinical data
·  Work Health & Safety (annual) / ·  Demonstrates effective leadership by being approachable, fair and adaptable in an ever-changing environment / ·  Sound working knowledge of current evidence based practices and a commitment to continuing professional development and research
·  Infection Control (annual) / ·  Consistently shows respect and compassion to all / ·  Understanding of, and commitment to customer focused service
·  Excellent interpersonal and effective communication skills / ·  Has an understanding and knowledge of WH&S and Infection Control
·  Practices with a high level of integrity and professionalism
·  Able to approach conflict openly and with a problem solving approach
·  Willingness to participate and contribute to a learning environment
Generic Requirements
·  Act professionally and in accordance with the Mercy Health Code of Conduct
·  Maintain clinical registration (where applicable)
·  Participate in annual performance development review (PDR) process
Key Result Areas / Key Activities / Standard Measures /
·  Demonstrates and upholds the Values and Mission of Mercy Health. / ·  Ensure the values of Mercy Health are incorporated into daily work practices. / ·  Shows compassion and provides support to colleagues and patients.
·  Consistently shows respect and values each person’s dignity.
·  Seeks opportunities to be innovative for improvement.
·  Communicates openly and honestly as an effective team member.
·  Demonstrates an understanding of individual responsibility for safety, quality & risk and participates in organisational quality and safety initiatives / ·  Maintain a safe environment for patients/self/colleagues and members of the public.
·  Escalate concerns regarding safety, quality & risk to an appropriate staff member.
·  Participate in evaluation and continuous improvement and clinical indicator processes.
·  Demonstrate the principles of Person Centred Care:
o  Respect & Dignity
o  Information Sharing
o  Participation
o  Collaboration / ·  Risk controls implemented.
·  Incident/s reported as soon as practicable.
·  Undertake incident investigations.
·  Orientation completed.
·  Training up to date.
·  Accreditation outcomes.
·  Patient satisfaction and experience survey results.
·  Participate in implementation and delivery of annual quality plan and business plan.
·  Leadership and Management
Promotes sound managerial strategies to ensure excellence of patient care within a harmonious environment / ·  Assists with the day to day running of the Social Work team
·  Provides support to the Social Work Senior Clinician and Department Manager
·  Promotes and markets the Social Work Service within the Hospital and the local community
·  Attends appropriate community network meetings to foster strong links between MHW and local Community Services
·  Displays a willingness to take on higher duties as delegated by the Social Work Manager / ·  Consistently demonstrates managerial competence within the department
·  Clinical Care
Provides appropriate quality clinical care service delivery / ·  Demonstrates competence in assessing and delivering high quality Social Work intervention using evidence-based practice
·  Demonstrates appropriate prioritisation of caseload
·  Displays understanding of the issues of managing patients within the acute and community health settings
·  Patient care is planned in conjunction with the treating multidisciplinary team and clearly documented
·  Recognises own level of competence and seeks advice/networks when necessary
·  Provides appropriate patient education with assistance if required / ·  Quality Social Work Service is provided within the policies and procedures of Mercy Hospital for Women
·  The patient’s medical record demonstrates documentation of appropriate levels of assessment, treatment, planning and consultation with family, the multidisciplinary team and relevant others.
·  Customer Focus
Ensure all services and practices are delivered with strong focus in individual client needs / ·  Involves patients, family and significant others in the plan and implementation of care
·  Demonstrates an ability to liaise with all services when acting as a patient advocate
·  Able to diffuse potentially difficult situations with patients and their families
·  Provides a high level of patient care in the unit and community settings / ·  Care is planned with consideration to individual needs
·  Minimal customer complaints
·  Proactive in managing potential customer complaints
·  Team Work
Be pro-active in promoting team development within the Social Work Team / ·  Contributes to staff meetings and hospital forums
·  Keeps updated with the requirements of Social Work and MHW
·  Displays flexibility in regards to work division and rotation arrangements
·  Demonstrates the ability to manage time effectively / ·  Contribute to a strong team approach
·  Develops and fosters a clinical workplace interest
·  Contributes to a work rotation system
·  Awareness of and compliance with discrimination, harassment and bullying policies and procedures
·  Quality
Maintains a high standard of care by promoting quality improvement programs / ·  Identifies areas for improvement in the Social Work department
·  Contributes actively to the annual Social Work Quality Plan
·  Participates actively in quality improvement activities
·  Takes responsibility for incorporating recommendations into daily practice / ·  Demonstrates an understanding of the National Standards accreditation process
·  Demonstrates a commitment to continuous quality improvement standards within the unit
·  Professional Development
Promotes professional development of self and colleagues / ·  Participates in the performance evaluation processes annually
·  Regular attendance and participation in in-service education
·  Demonstrates responsibility for professional development
·  Actively participates in the orientation of staff/students
·  Actively participates in delivery of in-service training within the hospital / ·  Achievement of satisfactory performance appraisals
·  Provides contemporary evidenced based Social Work
·  Demonstrates a commitment to promoting education activities within unit, hospital and community
·  Readily shares knowledge and skills and offers support to colleagues
Employee’s Signature: / Date:
Print Name:
Manager Signature: / Date:
Print Name:

Mercy Public Hospitals Inc: Employee (no direct reports) Template Social Worker – Grade 1