Introduction to winning KPIs & single page lean reporting
This course delivered by author and international presenter, David Parmenter covers two important areas of his work. The morning session will introduce you to his latest thinking on getting KPIs to work. The course will give you insights and a practical step-by-step methodology to rediscover your critical success factors and the underpinning winning key performance indicators. The afternoon session will cover reporting performance on a page (including many KPI formats, a one page Board dashboard, a one page CEO finance report). The course participants will receive many electronic templates and supporting reading material to assist with the next steps.
Morning Introduction to winning KPIs
This half day course covers the latest thinking on KPIs by David Parmenter, one of the thought leaders in getting KPIs to work. The course will give you insights and a practical step-by-step methodology to rediscover your critical success factors and the underpinning winning key performance indicators.
Key Performance Indicators (KPIs) in many organisations are a random collection, prepared with little expertise, signifying nothing. In his book David Parmenter has argued that there are normally fewer than 10 true KPIs in an organisation and these should be measured and reported on daily, or at least weekly.
In fact many measures have such a substantial dark-side that some KPIs should be disbanded. KPIs should be measures that support an alignment of effort within the organisation, in the intended direction. David considers this alignment the El Dorado of management.
The morning course will cover:
· Why measures are not working to their full potential (Understanding the dark side of performance measures, Understanding the myths of performance measurement that lead to failure, The differences between the four types of performance measures, The characteristics of key performance indicators
· How to find measures that will work in your organisation ( Finding the critical success factors (CSFs) in your organisation, How to ascertain performance measures, The seven foundation blocks and the six stage model to developing and using winning KPIs)
· The next steps you can make ( Selling and leading change to the senior management team -including the work of John Kotter, The next steps to take in the following five weeks)
What you will learn
• Understand why KPIs frequently do not work in organisations.
• The seven foundation blocks and the five-stage model for developing and using winning KPIs.
• How to create winning KPIs in your organisation.
• Selling the changes to the senior management team
Afternoon Reporting on a page
Many KPI or financial reports are not a management tool, they are merely memorandums of information, taken home in the briefcase and never read! They are often too long for the busy executive. Based around his research into lean reporting David Parmenter will show you how to deliver key reports on an A3 page such as the Board dashboard, the monthly finance report to the CEO, an investment proposal, an annual plan overview, a rolling forecast overview.
You need to measure and report on those activities in which the Board, management and staff need to focus. David Parmenter will be delivering new insights on how people are reporting daily, weekly and monthly information that make a difference.
The afternoon course will cover:
· Reporting financial performance ( P/L, B/S, Cash flow; Rolling forecasts, Capex, Project reporting, the Toyota one A3 page investment proposal, the one page A3 report to the CEO)
· Reporting non financial performance (one page dashboard to show where the organisation is in relation to the Board, team scorecards and reporting general progress to staff , reporting KPIs that make a difference, reporting progress of the strategic initiatives, useful HR report formats)
What you will learn
• Daily, weekly and monthly report formats that will make a difference to management
• How to present your performance measures.
• How to design a dashboard of your Key Result Indicators to your Board
• What makes for good graphics
Who will benefit?
· CEOs and general managers who wish to revisit performance measurement in their organisation
· The team in charge of a balanced scorecard implementation or those who wish to revitalise a failing scorecard process
· Finance directors, CFOs, financial controllers and reporting accountants
• Consultants
Course materials
Each attendee will receive a comprehensive white paper with electronic media valued at £100.
Presenter
David Parmenter
David Parmenter FCA (England & Wales) is an international presenter who is known for his thought provoking and lively sessions, which have led to substantial change in many organisations. David is known for his ground breaking KPI methodology. He is also a leading expert in: 21st century lean practices that help get the finance team future ready. His book “Key Performance Indicators” is a best seller in the performance management space and is in its third edition. He has presented in over 30 countries and published four books including “Winning CFOs – implementing and applying better practices”. David has worked for organisations including EY, BP Oil and PwC.
Testimonials from around the world
‘Helpful tools for re-implementing KPIs at current organisation’
Mr Tony Evans ACMA, Data and Statistics Manager, Jhp Group Ltd
‘Will help with implementing KPIs in my organisation’
Mr Stuart Sims ACMA, Commercial Accountant, Total Produce Ltd
‘David’s energy, passion and clear delivery of KPIs were very vital and useful’
Business Support, Astro
‘David is very knowledgeable and an expert in this field. He is very helpful and gives answers immediately. The handouts were very comprehensive’
Head, Quality Division, Island & Peninsular BHD.
‘Amongst the top level of presenters in over 30 years attending courses. Animated, involving, focused, knowledgeable, passionate’ ‘Group interaction and brainstorming that David facilitated was a highlight for me’
Programme
Time / Session /08:30 / Registration commences
09:00 / Morning session begins
10:45 / Break — refreshments & networking
11:00 / Morning session continues
12:30 / Lunch
13:15 / Afternoon session begins
14:45 / Break — refreshments & networking
15:00 / Afternoon session continues
16:45 / Day concludes