Meet & Greet Ambassadors
Our Meet & Greet Service is a service which meets international students at Manchester Airport and brings them to Sheffield on coaches.
As a Meet & Greet Ambassador you will be the first representative of the University that our new students will meet on arrival in the UK. Punctuality is essential as morning shifts will leave Sheffield for the airport very early. You will meet new students at the airport and escort them to our coach. You will work on a shift basis for approximately 7.5 hours per day with breaks included. You must be available for full time work for the duration of the Meet & Greet Service.
What you will be expected to do
●Travelling by coach to and from Manchester Airport - sometimes this will require very early starts or late finishes.
●Welcoming new students and their families to the UK, University and the city of Sheffield.
●Act professionally as a representative of the University
●Answer questions from students about the University and life in the UK
●Reassure students who might be feeling anxious about starting University and signpost them to further support if necessary.
●Be punctual at all times as the smooth running of the service depends on coaches leaving on time.
Skills you will need
●Confidence - you must be outgoing and proactive, encouraging less confident students to get involved.
●Knowledgeable - you will have insight of the University, its culture and the support services available to students. You must also be familiar with the city, local landmarks and transport systems.
●Patient and resilient - you will be able to answer the same question numerous times and maintain a friendly manner.
●Flexibility - you will need to react to unforeseen circumstances and be willing to adapt to last minute changes. e.g. covering shifts at short notice, change of location for events.
●Excellent communication skills - you will need to be able to communicate effectively with new students and their families in an approachable and friendly manner. Many of these students will not have English as their first language.
●Equality and diversity - you must be confident when working with a diverse group of people, in line with the University’s equality and diversity policies
●Confidentiality - you will need to be sensitive and discreet with personal issues discussed with you.
●Team player - you will be working within a small team of Meet & Greet Ambassadors who must be able to rely on each other.
Availability
You will need to be available between 6– 16 September 2018 which includes compulsory training dates of 6 and 7 September. Shifts include daytime, evenings and weekends.
You will also be able to join the team of Global Campus ambassadors helping to run student integration events throughout the academic year and vacation.
Pay
Meet & Greet Ambassadors will be paid at a rate of £8.61 per hour.