Manager LevelPERFORMANCE APPRAISAL

Employee Name: / Review Due Date:
Position Title: / Review Meeting Date:
Overall Performance Rating:
PERFORMANCE FACTORS:
Does not meet requirements / Needs improvement / Meets requirements / Above average performance / Exceeds requirements
Punctuality and Attendance / / / / /
Accountability / / / / /
Attention to Detail/Quality / / / / /
Building Positive Working Relationships/Teamwork / / / / /
Continuous Improvement / / / / /
Customer Satisfaction / / / / /
Honesty / Integrity / / / / /
Positive Attitude / / / / /
Professionalism/Service Orientation / / / / /
Clear communication / / / / /
Coaching/Development / / / / /
Financial / / / / /
Leadership / / / / /
COMMENTS: / Performance factors rated as 'Does not meet requirements' or 'Exceeds requirements' must be supported with written comments.
SIGNIFICANT ACCOMPLISHMENTS: / List employee's significant accomplishments noted in this review period.
AREAS FOR IMPROVEMENT: / Identify areas for improvement for the coming review period.
GOALS FOR CURRENT YEAR: / List goals to be accomplished for the coming review period.
SIGNATURES:
Manager Signature: / Date:
Employee Signature: / Date:
Human Resources Signature: / Date:

Manager LevelPERFORMANCE APPRAISAL STANDARDS

Punctuality and Attendance / Prompt; regular in attendance. Consistently notifies manager when going to be absent or late.
Accountability / Ability to accept responsibility and account for his/her actions.
Attention to Detail/Quality / Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Building Positive Working Relationships (Teamwork/Collaboration) / Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Continuous Improvement / Regularly reaches out to supervisor for support and feedback on how to grow within their position; is always working to advance their professional skill set; recognizes additional work and/or job duties as an opportunity to grow professionally.
Customer Satisfaction / Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationship; taking responsibility for customer satisfaction and loyalty.
Honesty & Integrity / Ability to be truthful and be seen as credible in the workplace.
Positive Attitude / Has a positive disposition towards others and their job; Infects others with their optimistic outlook; continues to be upbeat even when a situation is not ideal.
Service Orientation/Professionalism / Acts professionally and calmly at all times when interacting with others; consistently demonstrates concern and courtesy towards colleagues and customers; treats all people respectfully; takes personal responsibility for correcting problems; follows up with individuals to ensure satisfaction with the level of service they have received.
Clear Communication / Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting.
Coaching/Development / Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
Financial / Efficient use of time, money, materials and people to produce the required goods and services; models resourcefulness; always or almost always comes in significantly under budget in all areas without sacrificing timeliness or quality; focus on profitability.
Leadership / Creates a vision or goal for one's work unit and communicates it in a way that motivates others to implement it; understands and leverages the organization's structure and relationships; pursues organization support and resources; develops strategies to include divergent opinions and overcome adversity; moves plans forward toward a specific course of action.