Job Description
Job Title / Recruitment Assistant
Location / Oxford (central), UK
Contract type / Temporary, part-time (15 hours, flexibly by arrangement, ideally Tuesday/Wednesday)
Mango purpose / To strengthen the financial management and accountability of humanitarian and development NGOs and their partners
Job purpose / To provide efficient and effective administrative, communications and research support to Mango’s recruitment service, part of Mango’s Client Services Team.
Reporting to / Recruitment Advisor
Key contacts / Recruitment Manager, Recruitment Advisor, other Client Services Team members
Last updated / March 2016
Key responsibilities
  1. Maintaining up to date records and implementing administrative systems and procedures
  2. Responding to telephone and email enquiries
  3. Providingresearch and communications support to recruitment projects
  4. Participating actively as a member of the Client Services Team and wider Mango team
  5. Undertaking other duties commensurate with the post

Specific responsibilities
  1. Maintaining up to date records and implementing administrative systems and procedures
  • Updating the recruitment database: adding new job requests; processing new register members; capturing communications with clients and register members including on ongoingsearches
  • Providing logistical assistance: booking interview rooms, preparing interview packs
  • Chasing outstanding invoices from the aged debtors schedule
  1. Responding to telephone and email enquiries
  • Answering the recruitment team telephone and responding promptly to enquiries and redirecting appropriately where necessary
  1. Providing research and communications support to recruitment projects
  • Internet research and website updating to support new developments including an upcoming advertising service
  1. Participating actively as a member of the Client Services Team and wider Mango team
  • Contributing positively to team events and other activities as appropriate.
  1. Undertaking other duties commensurate with the post
  • Assisting with general Mango office duties as required.

Person specification
Criteria / Essential or desirable? / How will this be assessed?
Qualifications and experience
1.A good standard of general education including numeracy and literacy / Essential / CV
2.Experience of providing administrative support to a small team / Desirable / CV
3.Experience of working in a customer-facing role involving both verbal and written communication / Desirable / CV/Interview
Skills, knowledge and abilities
4.Good organisational skills and ability to work to agreed deadlines / Essential / Interview
5.Excellent attention to detail / Essential / CV/Interview
6.Able to work to high standards / Essential / CV/Interview
7.Commitment to providing excellent service / Essential / Interview
8.Able to take initiative and take appropriate practical actions / Essential / Interview
9.Energetic, enthusiastic and accountable approach to work / Essential / Interview
10.Able to work effectively as part of a small professional team and without close supervision / Essential / Interview and reference
11.Microsoft Office computer skills / Essential / CV
Other
12.Awareness of and interest in Mango’s mission and values / Desirable / CV and interview
13.The right to live and work in the UK / Essential / CV

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