Level 1 - Frequently Asked Questions
What level of experience do I need?
You should have experience of working on a bike, for example you may have fixed a puncture, replaced brake pads and changed a gear cable. This course is not suitable for people who have no experience of working on bikes – we run unaccredited maintenance courses for people who need to gain experience before signing up to a City & Guilds course:
What is the course structure?
This is a two day course, run on two consecutive days.
Other formats are available, at additional cost, for groups of learners who would like or need more time – give us a call to discuss your needs on 0117 353 4580.
Do I need to attend every day?
Yes, it is essential to attend both days of teaching. No exceptions.
How is the course assessed?
You will be assessed on each individual unit of the course as and when the material is covered. The course is carefully designed to ensure there is ample time to introduce, teach and practice each component. Each individual completes a practical assessment and a short written assessment for each unit. You must pass all assessments to gain your qualification.
Which qualification will I achieve?
City & Guilds “Level 1Award in Cycle Mechanics” (3902-18). This course is a stepping stone towards the Level 2 qualification which is the recognised industry standard for professional bike mechanics.
You will receive a certificate in the post from City & Guilds after successful completion of the course. Please note: City & Guilds charge £44 to re-issue certificates, so keep yours safe!
What happens if I fail an assessment?
To gain the qualification you need to pass all 4 units. If you miss a day, you will be awarded the units you complete - but not the full Level 1 Certificate. It is un-likely you will be able to re-do failed/missed units during the 2-day course. You can come back for additional tuition/re-assessmentoutside the course. This will cost £25 per hour.
Where is the course delivered?
At Life Cycle UK’s purpose built workshop in “The RID Store” building in the Car Park of HMP Bristol, Cambridge Road, Bristol BS7 8PS. This is sited on a non-secure area of the prison estate: you will not come into contact with any prisoners.
What time will I need to get there each day?
You will need to be there from 9am to 5pm.
Is there somewhere to park my bike/car?
There is secure bike storage on site, but no car parking. If driving, you will have to use nearby residential streets. Nearby Gloucester Road is well-served by busses.
What are the lunch arrangements?
Each day will have a30 minutelunch break. Timing will vary according to the content of each day. There are shops and cafés a short walk away or you can bring food to eat in the workshop - but please respect the Tutor’s right to a break of their own.Tea, coffee and snacks are provided and there will be 15 minute breaks AM and PM.
What will I need to bring?
Please bring proof of identity, a pen and a notebook.We provide aprons, but as this is a hands-on course, suggest you wear old clothes.All tools and equipment will be provided.You do not need to bring your own bike: we will provide bikes to learn on.
What is the group size?
Our workshop can accommodate up to 6 students per course.
Can I pay a deposit?
Bookings more than 8 weeks in advance can be secured with a £75 deposit. This is non-refundable. The balance is due 8 weeks before the course start date.
Can you invoice me?
Yes, but businesses only.Placeswill be confirmed only on receipt of payment.
What is your cancellation policy?
We require at least 45 days’ notice before the start date of the Course in order to give you a full refund. If you cancel 28 to 44 days before the start date of the Course, we will refund 50 percent of your fee. If you give us less than 28 days’ notice before the start date of the Course there will be no refund.
Can I change the date of my course?
Yes - butwe require at least 45 days’ notice or you will be charged, as above.
Other queries? Call us on 0117353 4580 or email
Life Cycle UK 0117 353 4580 Registered Charity no: 1077575