Legal Services Innovation Data codebook – all questions

SAMPLE
Value / Count / Percent
Standard Attributes / Position / 2
Label / Y1Y2Y3
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Y1 / 943 / 62.9%
2 / Y2 / 401 / 26.7%
3 / Y3 / 156 / 10.4%
A1
Value / Count / Percent
Standard Attributes / Position / 3
Label / Can I just confirm that you are one of the people best qualified to talk about the development of new services or how you deliver these at <%~OrganisationName%>?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Yes / 1500 / 100.0%
2 / No – taken referral and being transferred / 0 / 0.0%
3 / No – taken referral and arranged call back / 0 / 0.0%
4 / No – refused referral / 0 / 0.0%
A3A
Value / Count / Percent
Standard Attributes / Position / 4
Label / We’d like to start by getting information on the background to your <%~OfficeType%> and the markets in which you operate.
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Within the last year / 38 / 2.5%
2 / Over 1, up to 2 years ago / 77 / 5.1%
3 / Over 2, up to 3 years ago / 74 / 4.9%
4 / Over 3, up to 4 years ago / 61 / 4.1%
5 / Over 4, up to 5 years ago / 74 / 4.9%
6 / Over 5, up to 10 years ago / 239 / 15.9%
7 / Over 10, up to 20 years ago / 302 / 20.1%
8 / Over 20 years ago / 629 / 41.9%
9 / (Not yet trading) / 0 / 0.0%
10 / (Don’t know) / 5 / 0.3%
11 / (Refused) / 1 / 0.1%
99999999 / MISSING / 0 / 0.0%
C1A_1
Value / Count / Percent
Standard Attributes / Position / 5
Label / Please can you tell me how many people are currently employed in your <%~OfficeType%> IN TOTAL?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / 6 / 0.4%
1 / 194 / 12.9%
2 / 101 / 6.7%
3 / 106 / 7.1%
4 / 69 / 4.6%
5 / 82 / 5.5%
6 / 73 / 4.9%
7 / 57 / 3.8%
8 / 50 / 3.3%
9 / 37 / 2.5%
10 / 47 / 3.1%
11 / 22 / 1.5%
12 / 42 / 2.8%
13 / 22 / 1.5%
14 / 26 / 1.7%
15 / 27 / 1.8%
16 / 23 / 1.5%
17 / 22 / 1.5%
18 / 14 / 0.9%
19 / 9 / 0.6%
20 / 29 / 1.9%
21 / 12 / 0.8%
22 / 15 / 1.0%
23 / 7 / 0.5%
24 / 9 / 0.6%
25 / 22 / 1.5%
26 / 9 / 0.6%
27 / 3 / 0.2%
28 / 5 / 0.3%
29 / 7 / 0.5%
30 / 21 / 1.4%
31 / 5 / 0.3%
32 / 6 / 0.4%
33 / 5 / 0.3%
35 / 14 / 0.9%
36 / 4 / 0.3%
37 / 1 / 0.1%
38 / 5 / 0.3%
39 / 1 / 0.1%
40 / 17 / 1.1%
41 / 3 / 0.2%
42 / 4 / 0.3%
43 / 1 / 0.1%
44 / 1 / 0.1%
45 / 16 / 1.1%
46 / 1 / 0.1%
48 / 4 / 0.3%
49 / 1 / 0.1%
50 / 11 / 0.7%
51 / 2 / 0.1%
52 / 5 / 0.3%
55 / 6 / 0.4%
56 / 1 / 0.1%
57 / 1 / 0.1%
58 / 2 / 0.1%
59 / 2 / 0.1%
60 / 14 / 0.9%
61 / 1 / 0.1%
64 / 1 / 0.1%
65 / 4 / 0.3%
67 / 1 / 0.1%
68 / 1 / 0.1%
70 / 12 / 0.8%
72 / 1 / 0.1%
73 / 1 / 0.1%
75 / 10 / 0.7%
76 / 1 / 0.1%
77 / 3 / 0.2%
79 / 1 / 0.1%
80 / 6 / 0.4%
81 / 1 / 0.1%
82 / 1 / 0.1%
83 / 1 / 0.1%
84 / 1 / 0.1%
85 / 5 / 0.3%
86 / 1 / 0.1%
90 / 8 / 0.5%
95 / 3 / 0.2%
96 / 1 / 0.1%
98 / 1 / 0.1%
100 / 5 / 0.3%
103 / 1 / 0.1%
105 / 1 / 0.1%
106 / 1 / 0.1%
107 / 1 / 0.1%
108 / 1 / 0.1%
110 / 5 / 0.3%
111 / 1 / 0.1%
113 / 1 / 0.1%
115 / 2 / 0.1%
120 / 3 / 0.2%
125 / 2 / 0.1%
127 / 1 / 0.1%
130 / 5 / 0.3%
134 / 1 / 0.1%
140 / 3 / 0.2%
148 / 1 / 0.1%
150 / 4 / 0.3%
151 / 1 / 0.1%
155 / 1 / 0.1%
157 / 1 / 0.1%
160 / 4 / 0.3%
162 / 1 / 0.1%
165 / 1 / 0.1%
167 / 1 / 0.1%
168 / 1 / 0.1%
170 / 2 / 0.1%
175 / 1 / 0.1%
180 / 2 / 0.1%
185 / 1 / 0.1%
200 / 7 / 0.5%
210 / 2 / 0.1%
215 / 1 / 0.1%
220 / 2 / 0.1%
226 / 1 / 0.1%
230 / 2 / 0.1%
245 / 1 / 0.1%
250 / 6 / 0.4%
260 / 1 / 0.1%
270 / 2 / 0.1%
280 / 1 / 0.1%
292 / 1 / 0.1%
294 / 1 / 0.1%
299 / 1 / 0.1%
300 / 1 / 0.1%
330 / 1 / 0.1%
341 / 1 / 0.1%
350 / 3 / 0.2%
400 / 1 / 0.1%
450 / 1 / 0.1%
465 / 1 / 0.1%
475 / 1 / 0.1%
500 / 2 / 0.1%
600 / 1 / 0.1%
670 / 1 / 0.1%
700 / 1 / 0.1%
750 / 1 / 0.1%
1000 / 2 / 0.1%
1200 / 1 / 0.1%
1300 / 1 / 0.1%
1450 / 1 / 0.1%
1500 / 1 / 0.1%
1700 / 1 / 0.1%
1800 / 1 / 0.1%
2000 / 1 / 0.1%
2250 / 1 / 0.1%
3000 / 1 / 0.1%
13000 / 1 / 0.1%
99999997 / Don't know / 20 / 1.3%
C1A2
Value / Count / Percent
Standard Attributes / Position / 6
Label / Interviewer note: If they don't know how many If you had to estimate, approximately how many people are employed in your <%~OfficeType%> IN TOTAL?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / 0-1 / 1 / 0.1%
2 / 2-4 / 1 / 0.1%
3 / 5-10 / 4 / 0.3%
4 / 11-19 / 2 / 0.1%
5 / 20-49 / 4 / 0.3%
6 / 50-99 / 1 / 0.1%
7 / 100-199 / 3 / 0.2%
8 / 200-249 / 0 / 0.0%
9 / 250-499 / 0 / 0.0%
10 / 500 or more / 1 / 0.1%
11 / (Don’t know) / 2 / 0.1%
12 / (Refused) / 1 / 0.1%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 1480 / 98.7%
C1A3_1
Value / Count / Percent
Standard Attributes / Position / 7
Label / And how many of <%~C1A3Text3%> <%~C1A3Text%> employees are <%~C1A3XPR%>?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / 6 / 0.4%
1 / 82 / 5.5%
2 / 186 / 12.4%
3 / 121 / 8.1%
4 / 83 / 5.5%
5 / 61 / 4.1%
6 / 53 / 3.5%
7 / 40 / 2.7%
8 / 27 / 1.8%
9 / 16 / 1.1%
10 / 31 / 2.1%
11 / 6 / 0.4%
12 / 20 / 1.3%
13 / 14 / 0.9%
14 / 7 / 0.5%
15 / 8 / 0.5%
16 / 11 / 0.7%
17 / 6 / 0.4%
18 / 8 / 0.5%
19 / 5 / 0.3%
20 / 12 / 0.8%
21 / 4 / 0.3%
22 / 3 / 0.2%
24 / 2 / 0.1%
25 / 10 / 0.7%
26 / 3 / 0.2%
27 / 3 / 0.2%
28 / 4 / 0.3%
29 / 2 / 0.1%
30 / 12 / 0.8%
31 / 1 / 0.1%
32 / 3 / 0.2%
33 / 1 / 0.1%
34 / 5 / 0.3%
35 / 6 / 0.4%
36 / 2 / 0.1%
37 / 1 / 0.1%
38 / 1 / 0.1%
40 / 3 / 0.2%
41 / 2 / 0.1%
42 / 6 / 0.4%
43 / 1 / 0.1%
44 / 1 / 0.1%
45 / 5 / 0.3%
48 / 3 / 0.2%
49 / 1 / 0.1%
50 / 6 / 0.4%
54 / 1 / 0.1%
55 / 3 / 0.2%
57 / 1 / 0.1%
58 / 1 / 0.1%
60 / 12 / 0.8%
61 / 1 / 0.1%
62 / 1 / 0.1%
64 / 1 / 0.1%
65 / 5 / 0.3%
67 / 2 / 0.1%
70 / 5 / 0.3%
74 / 1 / 0.1%
75 / 2 / 0.1%
80 / 2 / 0.1%
82 / 1 / 0.1%
83 / 1 / 0.1%
85 / 1 / 0.1%
86 / 1 / 0.1%
87 / 1 / 0.1%
88 / 1 / 0.1%
90 / 5 / 0.3%
95 / 1 / 0.1%
98 / 1 / 0.1%
99 / 1 / 0.1%
100 / 4 / 0.3%
104 / 1 / 0.1%
105 / 1 / 0.1%
110 / 1 / 0.1%
115 / 1 / 0.1%
120 / 1 / 0.1%
125 / 1 / 0.1%
130 / 1 / 0.1%
140 / 3 / 0.2%
150 / 1 / 0.1%
160 / 1 / 0.1%
200 / 3 / 0.2%
222 / 1 / 0.1%
275 / 1 / 0.1%
300 / 2 / 0.1%
500 / 1 / 0.1%
600 / 3 / 0.2%
700 / 1 / 0.1%
750 / 1 / 0.1%
800 / 1 / 0.1%
850 / 1 / 0.1%
940 / 1 / 0.1%
99999992 / None of these / 0 / 0.0%
99999997 / Don't know / 14 / 0.9%
Missing Values / System / 508 / 33.9%
C1A4
Value / Count / Percent
Standard Attributes / Position / 8
Label / If you had to estimate, approximately how many of your employees are <%~C1A3XPR%>?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / 0-1 / 0 / 0.0%
2 / 2-4 / 0 / 0.0%
3 / 5-10 / 2 / 0.1%
4 / 11-19 / 0 / 0.0%
5 / 20-49 / 6 / 0.4%
6 / 50-99 / 0 / 0.0%
7 / 100-199 / 0 / 0.0%
8 / 200-249 / 0 / 0.0%
9 / 250-499 / 0 / 0.0%
10 / 500 or more / 0 / 0.0%
11 / (Don’t know) / 6 / 0.4%
12 / (Refused) / 0 / 0.0%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 1486 / 99.1%
C1B_1
Value / Count / Percent
Standard Attributes / Position / 9
Label / And approximately how many people were employed IN TOTAL by your <%~OfficeType%> three years ago?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / 12 / 0.8%
1 / 160 / 10.7%
2 / 93 / 6.2%
3 / 79 / 5.3%
4 / 57 / 3.8%
5 / 67 / 4.5%
6 / 71 / 4.7%
7 / 38 / 2.5%
8 / 44 / 2.9%
9 / 34 / 2.3%
10 / 33 / 2.2%
11 / 28 / 1.9%
12 / 35 / 2.3%
13 / 12 / 0.8%
14 / 21 / 1.4%
15 / 30 / 2.0%
16 / 13 / 0.9%
17 / 16 / 1.1%
18 / 22 / 1.5%
19 / 4 / 0.3%
20 / 28 / 1.9%
21 / 4 / 0.3%
22 / 15 / 1.0%
23 / 5 / 0.3%
24 / 6 / 0.4%
25 / 30 / 2.0%
26 / 8 / 0.5%
27 / 6 / 0.4%
28 / 4 / 0.3%
29 / 5 / 0.3%
30 / 23 / 1.5%
31 / 2 / 0.1%
32 / 4 / 0.3%
33 / 3 / 0.2%
34 / 1 / 0.1%
35 / 13 / 0.9%
37 / 4 / 0.3%
38 / 2 / 0.1%
39 / 2 / 0.1%
40 / 17 / 1.1%
42 / 4 / 0.3%
44 / 2 / 0.1%
45 / 12 / 0.8%
48 / 3 / 0.2%
49 / 2 / 0.1%
50 / 13 / 0.9%
51 / 1 / 0.1%
52 / 2 / 0.1%
54 / 2 / 0.1%
55 / 7 / 0.5%
57 / 1 / 0.1%
58 / 2 / 0.1%
60 / 9 / 0.6%
62 / 2 / 0.1%
63 / 1 / 0.1%
65 / 5 / 0.3%
68 / 3 / 0.2%
69 / 1 / 0.1%
70 / 9 / 0.6%
74 / 1 / 0.1%
75 / 7 / 0.5%
80 / 6 / 0.4%
83 / 1 / 0.1%
84 / 1 / 0.1%
85 / 3 / 0.2%
86 / 1 / 0.1%
90 / 9 / 0.6%
92 / 1 / 0.1%
95 / 4 / 0.3%
97 / 1 / 0.1%
98 / 3 / 0.2%
100 / 3 / 0.2%
106 / 1 / 0.1%
110 / 2 / 0.1%
115 / 2 / 0.1%
120 / 3 / 0.2%
125 / 2 / 0.1%
130 / 5 / 0.3%
135 / 1 / 0.1%
140 / 2 / 0.1%
145 / 4 / 0.3%
150 / 5 / 0.3%
155 / 1 / 0.1%
160 / 1 / 0.1%
170 / 1 / 0.1%
175 / 2 / 0.1%
180 / 5 / 0.3%
190 / 2 / 0.1%
192 / 1 / 0.1%
200 / 3 / 0.2%
210 / 1 / 0.1%
220 / 2 / 0.1%
230 / 3 / 0.2%
235 / 1 / 0.1%
240 / 1 / 0.1%
250 / 1 / 0.1%
260 / 1 / 0.1%
270 / 1 / 0.1%
299 / 1 / 0.1%
300 / 2 / 0.1%
350 / 1 / 0.1%
380 / 1 / 0.1%
400 / 1 / 0.1%
420 / 1 / 0.1%
440 / 1 / 0.1%
600 / 2 / 0.1%
620 / 1 / 0.1%
700 / 1 / 0.1%
850 / 1 / 0.1%
1000 / 1 / 0.1%
1250 / 1 / 0.1%
1350 / 1 / 0.1%
1500 / 1 / 0.1%
2000 / 3 / 0.2%
2356 / 1 / 0.1%
3000 / 1 / 0.1%
99999992 / None of these / 0 / 0.0%
99999997 / 62 / 4.1%
99999998 / Question skipped / 0 / 0.0%
Missing Values / System / 189 / 12.6%
C1B2
Value / Count / Percent
Standard Attributes / Position / 10
Label / If you had to estimate, approximately how many people were employed IN TOTAL by your <%~OfficeType%> three years ago?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / 0-1 / 1 / 0.1%
2 / 2-4 / 1 / 0.1%
3 / 5-10 / 4 / 0.3%
4 / 11-19 / 7 / 0.5%
5 / 20-49 / 9 / 0.6%
6 / 50-99 / 11 / 0.7%
7 / 100-199 / 6 / 0.4%
8 / 200-249 / 0 / 0.0%
9 / 250-499 / 0 / 0.0%
10 / 500 or more / 3 / 0.2%
11 / (Don’t know) / 20 / 1.3%
12 / (Refused) / 0 / 0.0%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 1438 / 95.9%
A7A
Value / Count / Percent
Standard Attributes / Position / 11
Label / What does your firm mainly operate as...?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Solicitors firm (including sole practitioner) / 1014 / 67.6%
2 / Barristers Chambers / 6 / 0.4%
3 / Notaries firm / 6 / 0.4%
4 / Licensed conveyancers firm / 29 / 1.9%
5 / Patent and/or trademark attorney firm / 16 / 1.1%
6 / Costs Lawyers firm / 28 / 1.9%
7 / Accountancy firm / 1 / 0.1%
8 / Financial advice and professional services / 2 / 0.1%
9 / Immigration firm (OISC regulated) / 13 / 0.9%
10 / Claims management company (accident and injury) / 3 / 0.2%
11 / Claims management company (other) / 4 / 0.3%
12 / Will writing firm / 55 / 3.7%
13 / Document Production firm / 6 / 0.4%
14 / Community legal advice centre / 5 / 0.3%
15 / Citizens Advice Bureau / 1 / 0.1%
16 / Trade union / 1 / 0.1%
17 / General legal advice firm / 26 / 1.7%
18 / Legal services infrastructure firm - Network referral provider/ Umbrella organisation / 13 / 0.9%
19 / Other (Please Specify) / 115 / 7.7%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 156 / 10.4%
A7A@
Value / Count / Percent
Standard Attributes / Position / 12
Label / What does your firm mainly operate as...?
Type / String
Format / A999
Measurement / Nominal
Role / Input
Valid Values / 1385 / 92.3%
Advocacy and appointee services / 1 / 0.1%
Advocacy charity / 1 / 0.1%
Advocates / 1 / 0.1%
Automobile consultancy / 1 / 0.1%
Bills of cost / 1 / 0.1%
Business / 1 / 0.1%
Charity / 2 / 0.1%
Charity for torture victims / 1 / 0.1%
Chartered legal executive / 2 / 0.1%
Co-operate service provider / 1 / 0.1%
Collate medical records for solicitors for clinical negligence / 1 / 0.1%
Commercial and business practice / 1 / 0.1%
Commercial legal services / 1 / 0.1%
Commercial property / 1 / 0.1%
Commercial property law / 1 / 0.1%
Commercial property. / 1 / 0.1%
Company secretarial services / 1 / 0.1%
Consultancy / 2 / 0.1%
Consultancy advice / 1 / 0.1%
Consultancy work / 1 / 0.1%
Conveyance / 1 / 0.1%
Conveyancing / 1 / 0.1%
Conveyancy search providers / 1 / 0.1%
Copyright consultancy / 1 / 0.1%
Corporate services / 1 / 0.1%
Court reporters / 1 / 0.1%
Crime / 1 / 0.1%
Criminal defence / 3 / 0.2%
Debt recovery / 1 / 0.1%
Dispute resolution scheme / 1 / 0.1%
Dual practice / 1 / 0.1%
Employment consultant / 1 / 0.1%
Employment consultants / 1 / 0.1%
Employment experts / 1 / 0.1%
Employment law / 2 / 0.1%
Employment Law / 1 / 0.1%
Estate Planning / 1 / 0.1%
Expert witness / 2 / 0.1%
Expert Witness / 1 / 0.1%
Expert witness service / 1 / 0.1%
Expert witness services / 1 / 0.1%
Family and mental health / 1 / 0.1%
Family law / 2 / 0.1%
Forensic science consultant / 1 / 0.1%
Freelance barristers clerk / 1 / 0.1%
General business legal support / 1 / 0.1%
General legal advice offshore / 1 / 0.1%
General practice / 1 / 0.1%
High court enforcement officers / 1 / 0.1%
Human resources and employment / 1 / 0.1%
Immigration, personal injury / 1 / 0.1%
Intellectual data provider / 1 / 0.1%
Intermediaries for defendants in criminal court and partly in family / 1 / 0.1%
Law centre / 2 / 0.1%
Law centre charity / 1 / 0.1%
Law costs draftsman / 1 / 0.1%
Law costs draftsmen / 1 / 0.1%
Law society / 1 / 0.1%
Legal and commercial consultant / 1 / 0.1%
Legal expenses, insurance / 1 / 0.1%
Legal marketing firm / 1 / 0.1%
Limited company / 1 / 0.1%
Litigation / 2 / 0.1%
Litigation and advocacy / 1 / 0.1%
Litigation, commercial, high value property / 1 / 0.1%
Mackenzie Friends / 1 / 0.1%
McKenzie friend / 1 / 0.1%
Media entertainment / 1 / 0.1%
Medical / 1 / 0.1%
Medical legal / 1 / 0.1%
Medical legal reporting agency / 1 / 0.1%
Medical report expert. / 1 / 0.1%
Mental capacity assessments / 1 / 0.1%
Nursing care consultants / 1 / 0.1%
Ombudsman / 1 / 0.1%
Para-legal law firm / 1 / 0.1%
Personal injury claims / 1 / 0.1%
Private clients / 1 / 0.1%
Private commercial firm / 1 / 0.1%
Product liability / 1 / 0.1%
Professional legal services / 1 / 0.1%
Professional risks frim / 1 / 0.1%
Property / 3 / 0.2%
Property work / 1 / 0.1%
Provide licensing advice / 1 / 0.1%
Providors of dispute resolution services / 1 / 0.1%
Research and investigation / 1 / 0.1%
Residential conveyancy / 1 / 0.1%
Search provider for conveyancers / 1 / 0.1%
Services to solicitors / 1 / 0.1%
Software provider / 1 / 0.1%
Specialised criminal defence firm / 1 / 0.1%
Sports law / 1 / 0.1%
Transcibers / 1 / 0.1%
Transcribers to the Crown Courts / 1 / 0.1%
Transcript service / 1 / 0.1%
Transcript services / 1 / 0.1%
Tribunal / 2 / 0.1%
Trust and Estate / 1 / 0.1%
Trust management. / 1 / 0.1%
Wills & estate practitioner / 1 / 0.1%
Write medical reports / 1 / 0.1%
A7B
Value / Count / Percent
Standard Attributes / Position / 13
Label / What is the main legal activity carried out by your <%~OfficeType%>?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Arbitration and alternative dispute resolution / 14 / 0.9%
2 / Commercial/Corporate work for listed companies / 27 / 1.8%
3 / Commercial/Corporate work for non-listed companies / 48 / 3.2%
4 / Consumer problems / 3 / 0.2%
5 / Intellectual Property / 27 / 1.8%
6 / Landlord & Tenant / 4 / 0.3%
7 / Property/Conveyancing – residential / 267 / 17.8%
8 / Property/Conveyancing – commercial / 57 / 3.8%
9 / Planning / 3 / 0.2%
10 / Criminal / 139 / 9.3%
11 / Wills trusts and tax planning / 80 / 5.3%
12 / Probate and estate administration / 42 / 2.8%
13 / Debt collection / 12 / 0.8%
14 / Bankruptcy/Insolvency / 2 / 0.1%
15 / Personal injury / 98 / 6.5%
16 / Litigation – other / 105 / 7.0%
17 / Discrimination/ Civil liberties/Human rights / 7 / 0.5%
18 / Family and Matrimonial / 118 / 7.9%
19 / Children / 9 / 0.6%
20 / Immigration / 71 / 4.7%
21 / Employment / 47 / 3.1%
22 / Mental Health / 4 / 0.3%
23 / Social Welfare / 5 / 0.3%
24 / Public administrative law / 3 / 0.2%
25 / Non-Litigation Other / 1 / 0.1%
26 / Other (Please Specify) / 307 / 20.5%
99999999 / MISSING / 0 / 0.0%
A7B@
Value
Standard Attributes / Position / 14
Label / What is the main legal activity carried out by your <%~OfficeType%>?
Type / String
Format / A999
Measurement / Nominal
Role / Input
B5D_01
Value / Count / Percent
Standard Attributes / Position / 15
Label / Are you regulated by any of the following...? Council for Licensed Conveyancers
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 252 / 16.8%
1 / Yes / 23 / 1.5%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_02
Value / Count / Percent
Standard Attributes / Position / 16
Label / Are you regulated by any of the following...? The Intellectual Property Regulation Board
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 263 / 17.5%
1 / Yes / 12 / 0.8%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_03
Value / Count / Percent
Standard Attributes / Position / 17
Label / Are you regulated by any of the following...? ILEX Professional Standards
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 265 / 17.7%
1 / Yes / 10 / 0.7%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_04
Value / Count / Percent
Standard Attributes / Position / 18
Label / Are you regulated by any of the following...? The Costs Lawyers Standards Boards
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 251 / 16.7%
1 / Yes / 24 / 1.6%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_05
Value / Count / Percent
Standard Attributes / Position / 19
Label / Are you regulated by any of the following...? The Bar Standards Board
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 266 / 17.7%
1 / Yes / 9 / 0.6%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_06
Value / Count / Percent
Standard Attributes / Position / 20
Label / Are you regulated by any of the following...? Or, None of these
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 78 / 5.2%
1 / Yes / 197 / 13.1%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5D_95
Value / Count / Percent
Standard Attributes / Position / 21
Label / Are you regulated by any of the following...? (Don’t know)
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 0 / No / 272 / 18.1%
1 / Yes / 3 / 0.2%
8 / Question skipped / 0 / 0.0%
98 / Question Not Present / 23 / 1.5%
Missing Values / System / 1202 / 80.1%
B5A
Value / Count / Percent
Standard Attributes / Position / 22
Label / Would you describe your ownership structure as...
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Owned by lawyers / 1159 / 77.3%
2 / Owned by non-lawyers / 153 / 10.2%
3 / Owned by lawyers and non-lawyers / 124 / 8.3%
4 / (None of these) / 55 / 3.7%
5 / (Don’t know) / 8 / 0.5%
6 / (Refused) / 1 / 0.1%
99999999 / MISSING / 0 / 0.0%
B5C
Value / Count / Percent
Standard Attributes / Position / 23
Label / Does your <%~OfficeType%> operate from…?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / A single site / 1091 / 72.7%
2 / Multi-sites – based just in your region / 267 / 17.8%
3 / Multi-sites – national / 91 / 6.1%
4 / Multi-sites – International / 44 / 2.9%
5 / A wider network of <%~OfficeType%>s in England and Wales / 4 / 0.3%
6 / A wider network of <%~OfficeType%>s outside of England and Wales / 2 / 0.1%
7 / Other (Specify) / 0 / 0.0%
8 / (Don’t know) / 1 / 0.1%
9 / (Refused) / 0 / 0.0%
99999999 / MISSING / 0 / 0.0%
B5C@
Value / Count / Percent
Standard Attributes / Position / 24
Label / Does your <%~OfficeType%> operate from…?
Type / String
Format / A999
Measurement / Nominal
Role / Input
Valid Values / 1500 / 100.0%
B8
Value / Count / Percent
Standard Attributes / Position / 25
Label / Approximately what proportion of your current clients are based outside of England and Wales?.
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / None / 797 / 53.1%
2 / 1% to 5% / 478 / 31.9%
3 / 6 - 10% / 56 / 3.7%
4 / 11 - 15% / 11 / 0.7%
5 / 16 – 20% / 20 / 1.3%
6 / 21 - 50% / 50 / 3.3%
7 / More than 50% / 64 / 4.3%
8 / (Don’t know) / 24 / 1.6%
9 / (Refused) / 0 / 0.0%
99999999 / MISSING / 0 / 0.0%
B9A
Value / Count / Percent
Standard Attributes / Position / 26
Label / Which of the following best describes the nature of the competition you face?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / We mainly compete with other local <%~OfficeType%>s / 532 / 35.5%
2 / We compete with <%~OfficeType%>s throughout the region / 378 / 25.2%
3 / We compete with <%~OfficeType%>s throughout England and Wales / 453 / 30.2%
4 / We compete with <%~OfficeType%>s internationally / 80 / 5.3%
5 / (Don’t know) / 7 / 0.5%
6 / (Refused) / 0 / 0.0%
7 / (We have no competitors) / 50 / 3.3%
99999999 / MISSING / 0 / 0.0%
C4A_1
Value
Standard Attributes / Position / 27
Label / Please can you tell me what your turnover/total fee income was in the last financial year?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 99999992 / Refused
99999997 / Don't know
C4A2
Value / Count / Percent
Standard Attributes / Position / 28
Label / If you had to estimate your turnover/total fee income, into which of the following bands would you put it?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / More than £0 but less than £50,000 / 32 / 2.1%
2 / £50,000 but less than £100,000 / 19 / 1.3%
3 / £100,000 but less than £200,000 / 31 / 2.1%
4 / £200,000 but less than £500,000 / 30 / 2.0%
5 / £500,000 but less than £1 million / 26 / 1.7%
6 / £1 million but less than £2 million / 19 / 1.3%
7 / £2 million but less than £10 million / 32 / 2.1%
8 / £10million but less than £25million / 8 / 0.5%
9 / £25million but less than £50million / 2 / 0.1%
10 / £50million but less than £250million / 3 / 0.2%
11 / £250million but less than £500million / 1 / 0.1%
12 / £500million or more / 2 / 0.1%
13 / (Not yet trading/do not have any sales/£0) / 13 / 0.9%
14 / (Don’t know) / 140 / 9.3%
15 / (Refused) / 165 / 11.0%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 977 / 65.1%
C4B_1
Value
Standard Attributes / Position / 29
Label / And approximately what was your turnover/total fee income three years ago?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 99999992 / Refused
99999997 / Don't know
C4B2
Value / Count / Percent
Standard Attributes / Position / 30
Label / If you had to estimate your turnover turnover total fee income three years ago, into which of the following bands would you put it?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / More than £0 but less than £50,000 / 45 / 3.0%
2 / £50,000 but less than £100,000 / 17 / 1.1%
3 / £100,000 but less than £200,000 / 24 / 1.6%
4 / £200,000 but less than £500,000 / 26 / 1.7%
5 / £500,000 but less than £1 million / 30 / 2.0%
6 / £1 million but less than £2 million / 18 / 1.2%
7 / £2 million but less than £10 million / 28 / 1.9%
8 / £10million but less than £25million / 6 / 0.4%
9 / £25million but less than £50million / 4 / 0.3%
10 / £50million but less than £250million / 4 / 0.3%
11 / £250million but less than £500million / 1 / 0.1%
12 / £500million or more / 2 / 0.1%
13 / (Not yet trading/do not have any sales/£0) / 4 / 0.3%
14 / (Don’t know) / 149 / 9.9%
15 / (Refused) / 151 / 10.1%
99999999 / MISSING / 0 / 0.0%
Missing Values / System / 991 / 66.1%
C6A
Value / Count / Percent
Standard Attributes / Position / 31
Label / <%~C6AXPR%> have you introduced any new or significantly improved services to clients?
Type / Numeric
Format / F8
Measurement / Nominal
Role / Input
Valid Values / 1 / Yes / 500 / 33.3%
2 / No / 979 / 65.3%
3 / (Don’t know) / 20 / 1.3%
4 / (Refused ) / 1 / 0.1%
99999999 / MISSING / 0 / 0.0%
C6A2@
Value / Count / Percent
Standard Attributes / Position / 32
Label / Can you please describe briefly the main new or improved service you have developed <%~C6AXPR%>?
Type / String
Format / A3999
Measurement / Nominal
Role / Input
Valid Values / 1303 / 86.9%
A funding project to help bridge the time gap with waiting for recovery of costs. / 1 / 0.1%
Amendment to care letters. / 1 / 0.1%
Analysing data from foreign countries. Mainly telephone data. / 1 / 0.1%
Arbitration. / 1 / 0.1%
Business services - general HR stuff or just anything along those lines, really. / 1 / 0.1%
Capital markets funding work. / 1 / 0.1%
Case management system. IT improvements / 1 / 0.1%
Case management system. We purchased case management software. You just put in all your cases and it helps you organise documents, and it's got a good diary system. / 1 / 0.1%
Chartered financial planning for company. / 1 / 0.1%
Civil litigation / 1 / 0.1%
Community care advice department / 1 / 0.1%
Compensation for misselling of package bank accounts. / 1 / 0.1%
Contract review. / 1 / 0.1%
Conveyancing. / 1 / 0.1%
Cost budgeting. / 1 / 0.1%
Costs budgets. / 1 / 0.1%
Court of protection work. / 1 / 0.1%
Coveyancing both main residential and commercial. / 1 / 0.1%
Cultural protection work. / 1 / 0.1%
Debt collection department / 1 / 0.1%
Digital working / 1 / 0.1%
Direct access / 1 / 0.1%
Direct access, more marketing and advertising. / 1 / 0.1%
Direct access. / 4 / 0.3%
Don't remember. / 1 / 0.1%
Emailing, and also a quicker way of quotation. / 1 / 0.1%
Employment retainer / 1 / 0.1%
Encouraging them to get a will done. / 1 / 0.1%
Expanding into other areas of law. / 1 / 0.1%
Family and civil lititgation have been improved. More staff and support have been allocated to them. / 1 / 0.1%
Family law and immigration. / 1 / 0.1%
Family law has been added to the firm. / 1 / 0.1%
Fixed fees for clients. / 1 / 0.1%
Fixed fees. / 1 / 0.1%
HR services. Spin off from employment services to offer HR services to clients. / 1 / 0.1%
I contribute to many legal websites. In the past few years I've noticed people who've got legal questions. People put questions on forums and now some of them are clients. I don't do any advertising but I see free advice forums tools as equivalents to advertisements and it's a way to advertise, and many firms don't offer a depth of knowledge of conveyancing. / 1 / 0.1%
I have expanded my field in legal cover / 1 / 0.1%
I think that we have improved on what were already good services. Whereas previously we didn't have a complaints procedure, now that we do, we get fewer complaints. We have a compliance officer now and there is an obligation to report problems. Staff knowwhat they must do. / 1 / 0.1%
Implementing legal aid funding for immigration advice by phone and email. This is for clients who can't appear in person. Other minor changes. / 1 / 0.1%
Improved customer relations. / 1 / 0.1%
Improved online services. It is better for private clients. Service and client communication online have been developed. Conveyancing service provided via web site. / 1 / 0.1%
Improved provision of employment law advice / 1 / 0.1%
In 2014 we gained legal practicing capabilities governed by the SRA / 1 / 0.1%
In an effort to try and speed up the processes we have tried to implement new technology. We have begun to provide hot-docs documents online. We assemble interviews and send them directly to our clients. They click the link and they're given questions which we draft and amend as the law changes. Having these questions answered means that instead of bothering them for lots of documents we have an intelligent list that will, depending on the answers they give, lead to further questions in more detail. We can create a multitude of documents and files that we can use for courts, chaser letters, everything. It might take 10mins to fill out the questions, but it saves us 3 or 4 hours. And it's cheaper for them too. / 1 / 0.1%
In line with the Lichtenstein Disclosure we have begun negotiating for various clients with the relevant bodies. / 1 / 0.1%
Introduced improved guidance, and changes in appeals procedure / 1 / 0.1%
Introduction of new company secretary program to provide more streamlined service than previously. Enforce leases better due to improved expertise. / 1 / 0.1%
It is mainly reselling of products and services produced by other legal practitioners. / 1 / 0.1%
It's a private service called Constant which provides 24hour access to legal services / 1 / 0.1%
It's just been a change in regulations, so services have changed naturally. Cost budgeting is something that wasn't there three years ago. / 1 / 0.1%
It's obscure. Because we do engineering as a branch of construction. Its to do with vehicles. We had an idea that we could put together the key areas of knowledge. We didn't know how much work would be available, but tried anyway. / 1 / 0.1%
Joined the quality solicitors group. We now have Saturday and late night opening hours. / 1 / 0.1%
Keeping electronic records. / 1 / 0.1%
Licensing and powers of attorney. / 1 / 0.1%
Litigation support and forensics for mobile phones (physical data recovery from broken phones) / 1 / 0.1%
Living guardianship. / 1 / 0.1%
Making our client gear more streamlined given the information is encapsulated in relation to funding available. Also targeting pro-active clients, moving away from legal aid. Big improvement in services. / 1 / 0.1%
Matrimonial law - divorce. / 1 / 0.1%
Mediation and medical negligence. / 1 / 0.1%
Merged with agricultural law practice so we are now dealing with agricultural law. We have also introduced different methods of service delivery. / 1 / 0.1%
Methodology, lexcel process. / 1 / 0.1%
More regulatory, particulary in relation to distance selling of wine. / 1 / 0.1%
Moved into new ares of law: general civil, commercial, and family. / 1 / 0.1%