ROLE DESCRIPTION

July 2017

Title & Reporting Relationships

Position Title: / Building Compliance Officer, Building Team; Regulatory Services Group
Grade: / SP 14
Reports to: / Building Inspections, Team Leader
Direct Reports: / Nil
Purpose of the Group and the Position: / The Regulatory Services Group comprises three teams: Environmental Standards; Resource Consents and Compliance; and Building Control. All work together to ensure effective planning, organisation, management and leadership for regulatory functions is provided in an efficient manner within the budgets provided, in compliance with relevant legislation and in accordance with Council’s social and environmental policies
Within this Group the Building Compliance Officer role works within the Building team to providea customer focused role that provides advice on compliance schedules, building warrant of fitness (BWoF) matters, land information memoranda (LIMs) and the administration associated with these processes so that both legislative requirements and customer expectations are met. The role also provides administration associated with continuous improvement of our Quality Assurance System (QAS) and our building Web pages.
Indirect Reports: / Nil
Internal Contacts: / Customer Services Manager
Customer Services and Building teams
Building TeamManager
Building Inspections Team Leader
Team Leader Building Approvals
BCA Quality Officer
Other members of the Regulatory team
Staff from other areas of the Council
Business Improvement Team
External Contacts: / All customers of the Building Team
Representatives from other Local Authorities.
New Zealand Fire Service
Architects
Draftspersons
Designers
Building Contractors/Engineers
Developers
Property Owners

KEY RESPONSIBILITIES AND OUTCOMES

In the current local government environment the Council must be well positioned and supported to meet the current and future needs of communities for good quality local infrastructure, local public services and performance of regulatory functions in a way that is most cost-effective for businesses and households.

Our behaviours demonstrate our commitment to build and maintain an organisation that is acknowledged and respected for its Open for Business approach. We do this by being:

  • Caring – we understand our customers’ needs, share information and work as a team;
  • Dynamic – we bring a can-do attitude to make it happen; and
  • Effective – we get it right and deliver consistent, value for money services.

Staff will be aware of political sensitivities, support equal employment opportunities, and demonstrate an understanding of the implications of the Treaty of Waitangi on the operations of a local authority.

FUNCTIONAL KEY RESULTS

Technical

  • provide professional and technical advice to the Department and Council’s customers
  • assist and undertake final site inspections where there is a compliance schedule component to ensure compliance with approved plans, specifications and the New Zealand Building Code
  • provide technical assistance, when required, at the public counter.
  • be available to speak personally with customers
  • provide advice and guidelines to customers to advise on compliance schedules and building warrant of fitness compliance
  • maintain a building warrant of fitness audit programme
  • undertake building warrant of fitness audit inspections
  • administer the building warrant of fitness renewal process
  • administer the certificate of public use(CPU) process including inspections, audits and administration associated with issuing certificates of public use
  • action the registration of section 72 and 77 notations on certificates of titles in conjunction with building consent processes

Legislative Compliance

  • keep abreast of applicable legislation and legislative frameworks
  • apply legislation and regulations to appropriately
  • provide timely and professional processing service for all Building Consent applications, in respect to specified systems and BWOF issues, within statutory and team timeframes
  • maintain currency of our QAS to ensure continued accreditation as a building consent authority.

Project Management

  • manage assigned projects to ensure on time and within budget, monitor and report regularly to manage risk and provide updates to key stakeholders
  • ensure documentation is current, available as required and is prepared using Council standard templates/documentation
  • ensure Council processes and procedures are complied with.

Customer Service

  • provide a professional and timely site inspection service within Legislative and Group Business Plan time frames
  • maintain a professional, courteous, and helpful attitude to all customers ensuring communication is accurate, succinct and in a manner which promotes customer service excellence.
  • advise customers when further information is required and follow up with written confirmation
  • maintain currency, with technical input from other team members, of Web information on the building pages

Team work

  • participate in the orientation and training of new staff and provide coaching/buddy support as required
  • contribute and participate in any projects and initiatives where the opportunity arises
  • share suggestions for improvements and/or efficiencies for quality improvement
  • fully participate as a member of the team undertaking all tasks maintaining positive working relationships with other staff members and internal and external customers
  • be systematic in your approach to achieve acceptable standards
  • communicate clearly and follow up where communication lapses occur
  • collaborate to identify and resolve problems
  • Provide cover for the Seismic Assessment Officer including the review of LIMs and the management of the earthquake prone building processes

Financial Management

  • Ensure all financial activity is conducted in accord with current policy and procedures
  • Ensure you work within your financial delegation
  • Raise purchase orders as required and receipt invoices for goods or services received
  • Create invoices for BWoF audits and inspection fees outstanding

Monitoring and Reporting

  • Review, monitor and report on activity or projects as required by the manager
  • Ensure any written reports are produced using Council standard templates and are provided within the required Peer Review timeframes
  • Maintaining department computer database of building consent processing.
  • Maintaining department computer database of inspection results
  • be pro-active about suggesting improvements to the Council’s quality management system and other processes as part of continuous improvement; this may include identifying enhancements to assist our service delivery and as required, implement or assist in the implementation of any enhancements;
  • compiling and maintaining accurate records and produce regular reports as may be required;

RelationshipManagement

  • Liaising with staff within the Building Team, the Group and other staff within Council and provide a key link between Councils customers and the regulatory teams.Build and maintain effective professional working relationship with all key stakeholders

From time to time, the position holder may be required to perform other duties in conjunction with the roleand which are reasonably within their experience and capabilities.

Personal Key Results

  • establish and maintain effective and efficient working relationships with all stakeholders;
  • exhibit behaviours consistent with the established values of the Council;
  • contribute positively and effectively to the operation of the team and the Group as a whole;
  • take responsibility for your own self development in order to enhance skills and

knowledge applicable to current and future positions; and

  • exhibit behaviours consistent with the understanding of the Treaty of Waitangi and its application for the Council.

Health and Safety

All employees have a responsibility to work towards keeping a safe and healthy work environment by practising safe work methods, identifying work place hazards and using appropriate safety equipment. This includes but is not exclusive to demonstration of the following:

  • taking all reasonable steps to ensure your own safety at work, and that no action or inaction of yours while at work causes harm to any person;
  • reporting any hazards you become aware of in the workplace;
  • observing all safety policies, procedures and precautions, including wearing and using the protective clothing and equipment;
  • notifying your manager/Group Manager/H&S Advisor immediately if you have an accident/incident/near miss at work and completing the required forms within 24 hours;
  • notifying your manager/Group Manager/H&S Advisor within 24 hours of filing any ACC claim for a work related accident or gradual process injury, and provide your manager/Group Manager/H&S Advisor with copies of relevant medical information specific to your claim;

At the discretion of the Council, as part of a rehabilitation programme, you may be required to return to work to undertake such alternative duties as are available and are as reasonably within your capability and level of fitness as determined in consultation with a registered medical practitioner.

PERSON SPECIFICATION

Essential Skills, Knowledge, and Experience

  • effective interpersonal skills with a demonstrated commitment to customer service and willingness to and capability for working with a wide range of people within and outside the organization;
  • demonstrated excellent communication skills, both oral and written with ability to communicate with, and be sensitive to the needs of people often in stressful situations;
  • strong interpersonal skills with a demonstrated commitment to customer service and capability to work with a wide range of people within and outside the organization;
  • demonstrated sound level of computer literacy and a proven ability to learn new systems as required to keep up with technical developments in the industry;
  • participate in initiatives and contribute suggestions as to improvements and/or efficiencies to enable ongoing quality improvement;
  • demonstrated strong organizational, administrative and time management skills;
  • understanding of regulatory procedures and the Local Government environment;
  • demonstrated knowledge and understanding of the Building Act, NZ Building Code, the Local Government Act, Approved Documents and the relevant NZ Standards;
  • ability to identify problems and take appropriate action to minimize the impact before the problem escalates;
  • demonstrated knowledge, qualifications and experience in undertaking BWoF audit inspection
  • demonstrated good judgment and ability for sound decision making under pressure;
  • demonstrated ability for effectively adapting to change within the industry and keeping up to date with developments and initiatives;
  • demonstrated excellent numeric skills and display a high level of accuracy, and attention to detail;
  • awareness of Māori perspectives and issues;
  • relevant work experience in the building industry
  • holder of a current and valid NZ Drivers’ licence and other special licences relevant to the role as may be required

OTHER INFORMATION

Civil Defence Duties

All staff of Kāpiti Coast District Council may be required to undertake Civil Defence duties in the event of an emergency. (Training will be given as appropriate.)

The Council likewise recognises the staff member’s need to ensure their family’s needs are adequately catered for.

Performance Review

Performance in this position will be assessed in terms of an agreed performance plan.

Chief Executive...... Date......

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