JOB POSTING
Date of Notice: January 20, 2017
Position Title: General Manager
Job Location: Harborside International Golf Center, Chicago, IL
Closing Date: Until Filled
Send Resumes To: Andrew Fleming, SVP Strategy and Business Affairs
Email:
Facility Summary:
Chicago’s Home for Golf since 1995, Harborside International features both the Port and Starboard courses, two championship caliber links-style experiences, each among Golfweek’s “Best Municipal Courses You Can Play” and “Best Courses You Can Play in Illinois.” Harborside also houses the most expansive driving range and practice facility in the Chicagoland area. Located just minutes from Chicago’s Loop, Harborside is an ideal destination for outings, events and banquets.
Position Summary:
Manage and direct overall operational and fiscal performance of the facility in compliance with Company policies and procedures. Develop and implement service, fiscal, operational, marketing and business development plans and strategies. Establish and administer service and operational standards and quality performance guidelines for all operating functions and staff. The GM will lead the team to ensure consistent focus on priorities, goals and objectives that have been mutually established and reviewed in conjunction with the client and KemperSports. The GM will oversee the execution of all necessary and relevant enhancements to procedures and operational strategies and is expected to be the “face” of the facility, both internally and externally to the local community and our client, ensuring that the operations of the facility are maintained and enhanced.
Primary Duties:
· Oversee and direct all key functional support leaders, including: Superintendent, Director of Golf, Executive Chef, Director of Sales and Marketing, and the applicable support staff.
· Ability to develop and execute a successful marketing plan which significantly enhances all major revenue generating opportunities as well as incremental revenue potential.
· Monitor and evaluate financial performance relative to budget goals and objectives as indicated in the annual budgeting process as well as analysis of key performance indicators.
· Coordinate accounting operations with KemperSports home office, including the necessary financial reporting, operational expenses and payroll records.
· Direct, coordinate and monitor the development of the facility’s annual business plan, marketing plan and operating budget.
· Develop and communicate recommendations for a capital improvement strategy, along with ROI analysis, which will enhance the guest experience and generate additional revenue opportunities.
· Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards.
· Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
· Insure the quality of service in all departments.
· Provide inspirational leadership, direction, supervision, and guidance to all staff members in accord with KemperSports’ culture and mission statement.
Qualifications:
· College degree preferred.
· 5-7 years applicable management experience.
· Demonstrated and proven experience in budget development, fiscal management, strategic planning, revenue generation, staff management and customer service.
· Demonstrated written, verbal, and interpersonal communication skills.
· Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including evenings/weekends.
· Positive attitude, professional manner and appearance in all situations.