JSSB Sample Examination

Sample Final Examination
COMPA/530 Version 1 / 1

COMPA/530 Sample Final Examination

ThisSample Examinationrepresents the Final Examination that students complete in Week Six. As in the following Sample Examination, the Final Examination includes questions that assess the course objectives. Although the Sample Examinationincludes one question per objective, the Final Examination includes three questions per course objective.

Refer to the questions in the following Sample Examination to represent the type of questions that students will be asked in the Final Examination. Refer students to the weekly readings and content outlines for each week as study references for the Final Examination.

Week One: Uniqueness of Public Sector Communication

Objective: Determine implications for communications based upon the possible stakeholders.

1.As your textbook,The Art of Public Speaking explains, when you give a speech of introduction you should be sure to adapt your remarks to the

occasion
audience
main speaker
all of these

Objective: Identify cultural and ethical considerations for public sector communications.

2.Which of the following are mentioned in The Art of Public Speaking as guidelines for the use of inclusive language in public speaking?

Avoid stereotyping jobs and social roles by gender.
Avoid pointing out that political correctness restricts our use of language.
Avoid emotional appeal when discussing issues of race, gender, or disability.
Avoid using visual aids whenever possible.

Week Two: Internal and External Communication and Barriers

Objective: Identify communication barriers for public administrators.

3.The ad hominem fallacy

attacks the person rather than dealing with the real issue in dispute.
assumes that complex events have only a single cause.
assumes that because something is popular, it is therefore correct.
assumes that because a theory supported by statistics, it is therefore proven.

Objective: Identify diversity skills used in developing effective communications.

4.Which of the following is recommended in The Art of Public Speaking as a way to enhance your credibility in a persuasive speech?

Establish common ground with your audience.
Avoid talking about your personal knowledge of the topic.
Relate the topic to the audience in your introduction.
all of these

Week Three: External Communications With the Public and Other Entities

Objective: Apply ethical considerations while disseminating sensitive information to stakeholders.

5.An either-or fallacy

assumes that because two things are related in time, they are causally linked.
attacks the person rather than dealing with the real issue in dispute.
introduces an irrelevant issue to divert attention from the subject under discussion.
forces listeners to choose between two alternatives when more than two alternatives exist.

Objective: Develop informative and persuasive forms of internal and external communications.

6.Creating goodwill is especially important in the introduction of a(n) speech

commemorative
acceptance
persuasive
informative

Week Five: Public Involvement

Objective: Identify communication techniques to ensure public involvement.

7.As your textbook.The Art of Public Speaking,explains, order is a way to structure a persuasive speech on a question of policy when the audience already agrees that a problem exists but needs to be persuaded that your plan provides the best solution to the problem.

problem-solution
comparative advantages
problem-cause-solution
need-plan-practicality

Week Six: Public and Private Sector Communication

Objective: Develop a communication plan for public organizations.

8.What does your textbook recommend regarding the last step of practicing delivery for a speech?

Listen to a tape of the speech and make last-minute changes in it.
Practice the speech in front of a mirror to check your body language.
Prepare your speaking outline so it is brief and easy to read at a glance.
Rehearse under conditions as close as possible to the actual speech situation.