Job Description
Our Company
CityFibre is the UK’s leading alternative provider of wholesale fibre infrastructure and the builder of Gigabit Britain. Known for our Gigabit City projects in which we deploy next generation digital infrastructure to the public sector, businesses community, mobile operators and homes, CityFibre is disrupting a stagnant UK telecoms market and helping spark our digital economy. With bold plans, and partners signed up, to deploy fibre direct to 5 million homes and businesses, we will soon be transforming the digital capabilities of towns and cities up and down the country. Full speed ahead!
Our Team
A company of ambition is nothing without the right team to deliver it and we are looking for people to join us. We are committed to delivering a better digital future for our customers, their customers and for the towns and cities in which they live. We are nimble, quick and creative in our approach while holding firm in our beliefs. To be part of the CityFibre team means to go the extra mile in support of your colleagues and to enjoy making a real difference. Get in touch, find out more and join us on our journey.
The Position
Job Title:HR Business Partner - Operations
Department:Human Resources
Location:Warrington
Reports to:HR Director
Job Purpose
To contribute to the business objectives and strategy by ensuring that we have the human resource policies, procedures and practices to recruit, motivate and develop an elite team. To act as an advisor to management and employees, and ensure that confidentiality is maintained. To ensure that we are compliant with employment legislation and best practice in human resource management. To assist in the development of a L&D strategy and to develop, maintain and deliver a high valued, professional L&D function. To administer the delivery of internal and external training initiatives. To ensure policies, procedures and guidelines are implemented. To provide full generalist support. To propose and implement suitable tools to drive efficiency
Key Responsibilities
HR Advisor
•Act as an advisor to management on staffing, organisational design, employee relations, talent management, performance management, policy development and interpretation.
•Manage daily liaison as HR Advisor without creating legal or operational risk.
•Liaise with internal departments and develop strong relationships.
•Liaise with team members to create and maintain quality HR information.
•Respond to emails, telephone calls, requests for information where necessary.
•Demonstrate a strong team effort to work, assisting in ad-hoc projects and duties where required.
•Work closely with management and employees to improve work relationships, build morale and increase productivity.
•Address complex employee relations matters, investigate, where appropriate, and provide appropriate recommendations.
•Use metrics and analytics regularly to help support business strategies, identify talent trends and make recommendations.
•Complete all administrative tasks, providing high quality response time, analysing needs and resolving complex situations with the highest level of confidentiality and discretion.
Learning & Development
•To implement consistent and clear HR Learning & Development policies.
•Identify learning and development needs.
•Ensure that the training needs identified in the performance management appraisal forms are implemented.
•Work with line managers to determine career mobility opportunities and assist with talent assessment.
•Research and recommend internal E-Learning programs.
•To ensure that the training needs identified in the appraisal process are implemented.
Management
•Partner and consult with all levels of management to advise on and assist in implementing the people strategy.
Organisation & Development
•Implement consistent and clear HR policies.
•To facilitate clear reporting lines and job descriptions for all employees.
Resourcing
•Anticipation of required human capital and the planning to meet those needs.
•To oversee the recruitment process, including contractual documentation for all permanent and fixed term contracts.
Compensation & Benefits
•Ensure that the reward policies are consistent with the business objectives and to work with the business to participate in salary and benefits surveys where appropriate.
•To provide guidance for compensation decisions, including the compensation review. • Research and recommend a flexible benefit platform.
Performance Management
•To ensure the facilitation of the appraisal programme.
Employee Relations
•To advise managers on all aspects of the employment relationship, including advising on performance management, appraisals, departures and grievances.
•To ensure compliance with statutory and procedural requirements
Key Relationships
Internal
•Board • Executive Team
•Senior Management
•Legal Department
•Finance Department
•Employees
External
•Recruiters
•Executive Search Companies
•Software providers
Knowledge & Experience
Essential
•A proven track record of relevant human resources experience.
•Sound judgement with the ability to establish a high level of credibility in the organisation and act as a trusted advisor.
•Previous experience with recruitment and developing and leading L&D initiatives.
•Broad understanding and previous experience of having advised on employee relations issues.
•Strong communication skills with ability to build strong working relationships with people at all levels of the organisation, including senior management. Collaborative team player.
•Ability to multi-task and delegate appropriately, while also being able to roll up sleeves when necessary, ensuring the job is always done to a consistently high standard.
•High degree of accuracy.
•IT literacy.
•Ability to implement process and procedures to a high standard.
•High level of customer service with internal and external clients.
Qualifications
Essential
•Professional HR qualification(s) (CIPD or similar certification).
Desirable
•Degree educated
Competencies
•Excellent verbal & written communication.
•Self-motivated and resourceful.
•Proven ability to multi-task and operate successfully under tight deadlines and time pressures.
•Good time management and organisational skills.
•Ability to multi-task.
•Excellent attention to detail.
•Flexible and adaptable.
Whilst every effort has been made to ensure this job description provides a comprehensive overview of the responsibilities of this role, all employees may be required to undertake other reasonable tasks as requested
from time to time.
We are an equal opportunities employer and welcome applications from all suitably qualified persons
regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Please send your application to
and enter the title of the position in the subject line of your email.