Job Title: Financial Fitness Project Administrator

Home-Start Medway

Job Description

Home-Start Medway

Location: Gillingham

Hours of work: 25 hours per week (Mondayto Friday)

Salary: £16,458 per annumpro rata

Responsible to: Financial Fitness Programme Coordinator

Purposes of the job:

To provide specialised administrative support to the Financial Fitness project to enable development and expansion of the project.
To provide general administrative support across Home-Start Medway as required.

Main Responsibilities:

To support the Financial Fitness Coordinator by being the first point of contact for new referrals for families requiring support.
Offering a triage service to establish main issuesfrom referrals.
To ensure the effectiveness of the Financial Fitness Project at Home-Start Medway through efficient administration.
To arrange volunteer rotas and pass on referrals / book appointments?
Maintain records for statistical information, monitoring and evaluation to report on outcomes using paper based and IT systems.
To contribute to the effective day to day operation of the scheme in accordance with Home-Start Governing documents, standards and methods of Practice, Home-Start Agreement and Quality Assurance Standards
Carry out general office duties including photocopying, filing, mailing and use of communication systems.
Provide support to assist in the recruitment and support of volunteers
Assisting with public (multiagency) meetingsas required
Contribute to the development of Home-Start locally, regionally and nationally.
To work with Home-Start’s Equality, Fairness & Diversity, Health and Safety, Safeguarding and Confidentiality policies
To undertake any duties that fall within the nature of the role and responsibilities of the post as detailed above
To have a flexible approach in working as part of a team
This job may involve some evening and weekend working

The Home-Start Medway office and Administration Coordinator is expected to work within the ethos of Home-Start and have high standards of practice. The need to respect confidentiality is paramount, as is a mature and flexible approach to the work.

Person Specification for Financial Fitness Project Administrator

ESSENTIAL

Education and qualifications:

Good standard of education (GCSE, NVQ level 3 or equivalent)

Relevant IT skills and Administrative/Project Management experience.

Employment history:

Relevant previous or current employment or voluntary work.

Project and Administrative experience:

IT skills and experience includingMicrosoft Office

Experience of creating and maintaining filing systems and data bases

Effective communication skill, written, verbal and telephone

High standards of practice and presentation work

Ability to work under pressure and meet deadlines

Ability to collate and process information

Ability to prepare reports and statistical information

Good inter-personal skills

Good organisational skills

Ability to work off own initiative and be solution focussed

Prioritising

Supporting families:

Understanding the needs offamilies with young children

Understanding need for professional confidentiality

Working in partnership and in the wider context:

Ability to establish and maintain effective relationship with a wide variety of people

Self-management

A positive and creative approach to tackling tasks

Knowledge and commitment to equal opportunities

Special requirements:

Able to work flexibly, some evening and weekend work

Willingness to access training opportunities

DESIRABLE

Experience of providing information, guidance or advice on money matters, debts or welfare benefits

Knowledge of the roles of agencies providing services for children and families

Experience of working within a small team

Trainingexperiencein Equal Opportunities and safeguarding

An interest in the needs of children and families

Experience of working within the voluntary community sector

Experience of volunteering and/or working with volunteers