Job DescriptionRef no: BCCZACM15

/ Role Profile
Job Title / Communications Manager British Council Connect ZA
Directorate or Region / SSA / Department/Country / PPT/South Africa
Location of post / Johannesburg / Pay Band / Monthly ZAR 14,911 - 26,062
Dependent on Experience (Internal G)
Reports to / Head of Arts / Duration of job / Ends 31 March 2016
Purpose of job:
The role holder will lead on communicating with the public online and offline around the arts team’s Connect ZA programme.
  • Ensure that the projects and partners effectively communicate to our target audiences
  • Managing the online community and various web platforms ensuring the messaging is engaging, compelling and consistent
  • Supporting the monitoring and evaluation of our programme by measuring reach and engagement on and offline
Context and environment:
The postholder will provide communications support to the Connect ZA team including programme manager, project managers and coordinators in Johannesburg, Cape Town and – partly – in London. The aim is to provide overall direction and lead the communicationsplanning of the Connect ZA programme and its many projects but also serve as a liaison to key partners and external vendors such as the creative and communications agency. A big emphasis is on the use of digital media including strategies for traditional web and social networks.
Accountabilities, responsibilities and main duties:
The postholder will be accountable to the Connect ZA programme manager for the successful delivery of marketing and communications support.
Specific duties will include:
  • Leading the Connect ZA team on overall communications planning and strategy for projects and activities
  • Management of media contacts and requests on behalf of Connect ZA
  • Managing public enquiries into the programme
  • Managing the database and social media contact lists
  • Writing compelling content for publication in the press, on the British Council websites and blogs
  • Management of digital and social media activity including
  • leading the digital team/taskforce
  • overseeing editorial planning for social media platforms, web/blog and newsletter
  • providing guidance on outreach/engagement strategies
  • managing newsletters
  • Acting as BC/CZA brand champion; monitoring and maintaining the correct use of the British Council and Connect ZA brands
  • Assisting the production of case studies, brochures, presentations and partnership materials
  • Management of external suppliers; PR Agency; Digital agency
  • Line management of content co-ordinator and intern
  • Liaising with communications teams of UK and DAC
  • Managing and overseeing the delivery of audience numbers and scorecard
Key relationships: (include internal and external)
Internal:
  • Coordination and collaboration with entire Connect ZA team as well as othercolleagues such as the countrydirector, communications manager, regional digital and arts managers
  • Line management of Connect ZA coordinator and intern
  • Key communications stakeholders in London
  • Coordination with other UK organisations such as the UK High Commission
External:
  • Key liaison with creative, communications and digital agencies
  • Communications managers at partnering organisations
  • Communications liaison for the SA-UK Seasons 20142015

Please specify any passport/visa and/or nationality requirement. / Right to live and work in South Africa
Please indicate if any security or legal checks are required
for this role. / Standard South Africa Police Service (SAPS) checks required for all in the employment of BC South Africa

Person Specification

Essential / Desirable / Assessment stage
Behaviours /
  • Creating shared purpose (Essential)
  • Connecting with others (Essential)
  • Working together (More demanding)
  • Being accountable (More demanding)
  • Making it happen (More demanding)
  • Shaping the future (Essential)
/ Interview
Interview
Interview
Skills and Knowledge /
  • Professional writing and editing skills
  • Online content management using a Content Management System
  • Social media management and strategy
  • eMarketing and/or eNewsletter production
  • Analytics
/
  • Wordpress
  • Photoshop and DTP software
  • Search engine optimisation
  • Database management
  • Press/mediaexperience
/ Shortlist
Shortlist
Interview
Interview
Interview
Interview
Shortlist
Experience /
  • Published written work (print or online)
  • PR and editorial experience
  • Media production and/or media project management
  • Campaign and/or brand management
/
  • Advertising or PR agency experience
/ Shortlist
Interview
Interview
Shortlist
Qualifications / Degree-level qualification in a media and communications-related field / Shortlist
Submitted by / Levinia Jones / Date / 26 January 2015

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