INSURANCE AND INDEMNIFICATION GUIDELINES

FOR STATE OF ARIZONA CONTRACTS

TABLE OF CONTENTS

(CLICK LINK BELOW TO JUMP TO MODULE – USE Ctrl/Home TO RETURN)

  1. Introduction
  1. Professional Service Contracts
  2. Standard Professional Service Contracts
  3. Standard Professional Service Contracts ($50,000 or under)
  4. Professional Service Contracts – Working with Children or Vulnerable Adults
  5. Professional Service Contracts – Working with Children or Vulnerable Adults ($50,000 or under)
  1. Service Contracts (Other than Professional Services)
  2. Standard Service Contracts – Using Contractor Vehicles
  3. Standard Service Contracts – Using Contractor Vehicles ($50,000 or under)
  4. Standard Service Contracts – Contractor Vehicles Limited to Commute
  5. Standard Service Contracts – Contractor Vehicles Limited to Commute ($50,000 or under)
  6. Service Contracts – At a State Owned or Leased Airport
  7. Janitorial / Building Maintenance / Caretaker Services
  8. Janitorial / Building Maintenance / Caretaker Services ($50,000 or under)
  9. Security Services Contracts with Use of Armored Car
  10. Security Services Contracts without Use of Armored Car
  11. Service Contracts – Handling Money
  12. Service Contracts – Handling Money ($50,000 or under)
  13. Purchase and Installation of Equipment
  14. Purchase and Installation of Equipment ($50,000 or under)
  15. Elevator Maintenance Contracts
  16. Vehicle Transport / Storage / Repair
  17. Special Events / Use of State Premises (Including Serving Liquor)
  18. Commercial Lease / Rental Contracts
  19. Commercial Lease / Rental Contract with Pollution
  20. Commodity Purchase Contracts
  21. Commodity Purchase Contracts ($50,000 or under)
  1. Intergovernmental Agreements (IGA)
  1. Environmental Services and Consulting
  2. Remediation and Abatement Services
  3. Disposal / Recycling / Storage
  4. Environmental Consulting and Testing Services
  5. Master Environmental Services
  6. Hazardous Material Hauling
  1. Information Technology Contracts
  2. Software, Systems, Development, Hardware
  3. Network Security Errors and Omissions
  4. Technology Errors and Omissions
  5. Companies Providing Content
  6. Technology Errors and Omissions with Handling Money
  1. Grants
  2. Intern / Extern Work Service

State Risk Management Insurance & Indemnification Modules - Rev 02-26-2014Page 1

INTRODUCTION

WHAT IS THE PURPOSE OF THIS MANUAL?

This manual has been developed by the Risk Management Division to assist State of Arizona staff in understanding and incorporating the State’s insurance and indemnification requirements into contracts, invitation for bids (IFBs), leases and requests for proposals (RFPs). Our goal is to provide easy-to-use guidelines that could be copied from the Internet into a contract document.

Indemnification language is required in all State contracts so that the responsibility for claims that may arise out of the course and scope of the contract shall be transferred to the contractor. The insurance requirements ensure that the contractor has the financial resources to pay claims.

WHO SHOULD USE THIS MANUAL?

This manual will assist State of Arizona and University staff who:

  • Negotiate or formulate contracts or leases
  • Administer contracts or leases
  • Review and approve contracts or leases
  • Review and track insurance certificates or binders

TRANSFERRING RISK THROUGH CONTRACTS

The State of Arizona transfers the risk of accidental loss through contracts. This transfer of risk is achieved by requiring the other party to the State of Arizona contract, i.e., the "contractor”, "vendor", “permittee”, or "lessee", to protect themselves and the State of Arizona, its departments, agencies, boards, commissions, universities and its officers, officials, agents, and employees against claims or judgments arising from their products, services, operations, activities or use of facilities. The best way to ensure that the transfer actually takes place, i.e., loss will be paid by someone other than the State of Arizona, Department of Administration, Risk Management Division, is to require an indemnification agreement and insurance.

Bid specifications, contracts and permit requirements should contain a clear description of the required insurance. In addition, they should contain a holdharmless and indemnification clause that works in conjunction with the insurance requirements. Such a hold harmless and indemnification clause is an agreement by which one contracting party assumes the liability of another and agrees to defend them in the event of a claim. It is the legal provision that transfers risk, while insurance provides the financial guarantee.

Insurance policies that financially support the hold harmless and indemnification clause may not automatically become effective upon execution of the contract. Coverage may apply only when the contractor's insurance company issues the required insurance policies or endorses existing policies to match the insurance requirements of the contract.

As proof of coverage, most insurance agents and brokers will provide a document called a certificate of insurance. While a certificate is evidence that the contractor has an insurance policy, it does not guarantee that the required insurance provisions are in place. Even with this shortcoming, the certificate of insurance, if completed correctly, is the only practical means of confirming that coverage exists. In some situations, it may be necessary to obtain and review the actual policy and specific endorsements.

This manual provides guidance on how to establish appropriate indemnification and insurance requirements.

Insurance and indemnification requirements for a variety of contracts are discussed in this manual and sample insurance specifications are provided for each contract type.

GUIDE TO AUTOMOBILE LIABILITY EXEMPTION

Some contracts will not require the contractors to use their vehicle at all. Others may require vehicle use within a limited scope, i.e. a commute. “Commute” means a trip between the contractor’s home or principal place of business and one State agency location or destination. In these cases, where allcontractors under an agreement travel onlywithin a “commute,” or do not drive at all, the procurement officer may decide to delete the Automobile Liability Insurance Requirements from the module they have chosen.

For example, Module 3.3 has been formatted to this situation for Service Contracts, where the intended vehicle use is limited to a commute. Other modules may be re-formatted by the procurement officer to implement this variable, provided the contractor’s vehicle use is limited, based on the above criteria.

It is crucial that the procurement officer know the likelihood of such limited use before deciding to eliminate the Automobile requirement. It is equally important that the procurement officer know the vehicle use under the contract before contacting Risk Management for advice regarding the Automobile Liability requirement.

STATEWIDE CONTRACTS

PLEASE BE AWARE THAT THE INDEMNITY AND INSURANCE PROVISIONS MAY APPLY TO CERTAIN COOPERATIVE PARTIES WHEN A STATEWIDE CONTRACT IS USED. RISK MANAGEMENT RECOMMENDS THAT THE CONTRACT ADMINISTRATOR IDENTIFY THOSE COOPERATIVE PARTIES IN A SECTION OF THE CONTRACT AND STATE CLEARLY, BY REFERENCE TO THE INDEMNITY AND INSURANCE PROVISIONS, THE APPLICABILITY OF SUCH PROVISIONS TO THE THOSE PARTIES.

This manual does not address all possible insurance questions that can arise, but is intended to address the most common situations. Be sure to contact Risk Management if you have any questions on the material contained herein or need guidance on insurance requirements for specific contracts.

CONTACT RISK MANAGEMENT DIVISION

If you have any questions about the information contained in this manual, or need assistance in determining the appropriate insurance and/or indemnification language, please contact the Risk Management Division at:

Department of Administration - Risk Management Division

100 North 15th Avenue, Suite 301

Phoenix, AZ 85007Phone: (602) 542-2175

State Risk Management Insurance & Indemnification Modules - Rev 02-26-2014Page 1

PROFESSIONAL SERVICE CONTRACTS

Standard Professional Service Contracts

Professional liability insurance is issued to a professional and covers the rendering or failure to render services of a professional nature.Professional liability insurance is usually written on a claims-made basis. Therefore, the contractor needs to maintain coverage during the contract period and for a specified period (typically two-years)after the project has been completed.

The types of losses that can occur as a result of professional rendering services are often excluded under general liability insurance policies.Therefore, these lossesneed to be covered through a separate professional liability insurance policy.

Professional liability insurance is needed when one of the following applies:

1)If the professional is licensed, registered, or certified and expected to follow the usual and customary standards of their profession. Professions in this category include, but are not limited to, accountants, attorneys, engineers/architects, and appraisers.

2)If the information provided by the professional is to be used by the State of Arizona in a decision-making process that may have an impact tolife, health, safety, and/or a significant financial impact to the state, its agencies, and the public.

If you believe the Request for Purchase (RFP) scope of work does not meet one of the two categories above, please contact your assigned State Risk Management Insurance Analyst.

Standard Professional Service Contracts

INDEMNIFICATION CLAUSE:

To the extent allowed by law, Contractor shall defend, indemnify, and hold harmless the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees (hereinafter referred to as “Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation) (hereinafter referred to as “Claims”) for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Contractor or any of its owners, officers, directors, agents, employees or subcontractors. This indemnity includes any claim or amount arising out of, or recovered under, the Workers’ Compensation Law or arising out of the failure of such contractor to conform to any federal, state or local law, statute, ordinance, rule, regulation or court decree. It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee, be indemnified by Contractor from and against any and all claims. It is agreed that Contractor will be responsible for primary loss investigation, defense and judgment costs where this indemnification is applicable. In consideration of the award of this contract, the Contractor agrees to waive all rights of subrogation against the State of Arizona, its officers, officials, agents and employees for losses arising from the work performed by the Contractor for the State of Arizona.

This indemnity shall not apply if the contractor or sub-contractor(s) is/are an agency, board, commission or university of the State of Arizona.

INSURANCE REQUIREMENTS:

Contractor and subcontractors shall procure and maintain until all of their obligations have been discharged, including any warranty periods under this Contract, are satisfied, insurance against claims for injury to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, his agents, representatives, employees or subcontractors.

The insurance requirements herein are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The State of Arizona in no way warrants that the minimum limits contained herein are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work under this contract by the Contractor, its agents, representatives, employees or subcontractors, and Contractor isfree to purchase additional insurance.

  1. MINIMUM SCOPE AND LIMITS OF INSURANCE: Contractor shall provide coverage with limits of liability not less than those stated below.
  2. Commercial General Liability – Occurrence Form

Policy shall include bodily injury, property damage, personal and advertising injury and broad form contractual liability coverage.

  • General Aggregate$2,000,000
  • Products – Completed Operations Aggregate$1,000,000
  • Personal and Advertising Injury$1,000,000
  • Damage to Rented Premises$ 50,000
  • Each Occurrence$1,000,000
  1. The policy shall be endorsed(Blanket Endorsements are not acceptable) to include the following additional insured language: “The State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees shall be named as additional insureds with respect to liability arising out of the activities performed by or on behalf of the Contractor.”Such additional insured shall be covered to the full limits of liability purchased by the Contractor, even if those limits of liability are in excess of those required by this Contract.
  2. Policy shall contain a waiver of subrogation endorsement (Blanket Endorsements are not acceptable)in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.
  1. Business Automobile Liability

Bodily Injury and Property Damage for any owned, hired, and/or non-owned vehicles used in the performance of this Contract.

  • Combined Single Limit (CSL)$1,000,000
  • The policy shall be endorsed(Blanket Endorsements are not acceptable) to include the following additional insured language: “The State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees shall be named as additional insureds with respect to liability arising out of the activities performed byor on behalf of the Contractor, involving automobiles owned, leased, hired or borrowed by the Contractor.”Such additional insured shall be covered to the full limits of liability purchased by the Contractor, even if those limits of liability are in excess of those required by this Contract.
  • Policy shall contain a waiver of subrogation endorsement(Blanket Endorsements are not acceptable)in favor of the “State of Arizona, and its departments, agencies, boards,commissions, universities, officers, officials, agents, and employees” for losses arising from work performed by or on behalf of the Contractor.
  • Policy shall contain a severability of interest provision.
  1. Worker's Compensation and Employers' Liability
  2. Workers' CompensationStatutory
  3. Employers' Liability

Each Accident$1,000,000

Disease – Each Employee$1,000,000

Disease – Policy Limit$1,000,000

  1. Policy shall contain a waiver of subrogation endorsement(Blanket Endorsements are not acceptable)in favor of the “State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees” for losses arising from work performed by or on behalf of the Contractor.
  2. This requirement shall not apply to: Separately, EACH contractor or subcontractor exempt under A.R.S. § 23-901, AND when such contractor or subcontractor executes the appropriate waiver (Sole Proprietor/Independent Contractor) form.
  1. Professional Liability (Errors and Omissions Liability)

Each Claim$1,000,000

Annual Aggregate$2,000,000

  1. In the event that the professional liability insurance required by this Contract is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract; and that either continuous coverage will be maintained or an extended discovery period will be exercised for a period of two (2) years beginning at the time work under this Contract is completed.
  2. The policy shall cover professional misconduct or negligent acts for those positions defined in the Scope of Work of this contract.
  1. ADDITIONAL INSURANCE REQUIREMENTS: The policies shall include, or be endorsed (Blanket Endorsements are not acceptable)to include, the following provisions:
  2. The Contractor's policies shall stipulate that the insurance afforded the contractor shall be primary insurance and that any insurance carried by the Department, and its agents, officials, employees or the State of Arizona shall be excess and not contributory insurance, as provided by A.R.S. § 41-621 (E).
  3. Coverage provided by the Contractor shall not be limited to the liability assumed under the indemnification provisions of this Contract.
  1. NOTICE OF CANCELLATION: With the exception of (10) day notice of cancellation for non-payment of premium, any changes material to compliance with this contract in the insurance policies above shall require (30) days written notice to the State of Arizona. Such notice shall be sent directly to the Department and shall be sent by certified mail, return receipt requested.
  1. ACCEPTABILITY OF INSURERS: Contractorsinsurance shall be placed with companies licensed in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List of Qualified Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of not less than A- VII. The State of Arizona in no way warrants that the above-required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency.
  1. VERIFICATION OF COVERAGE:Contractor shall furnish the State of Arizona with certificates of insurance (ACORD form or equivalent approved by the State of Arizona) as required by this Contract. The certificates for each insurance policy are to be signed by an authorized representative.

All certificates and endorsements(Blanket Endorsements are not acceptable) are to be received and approved by the State of Arizona before work commences. Each insurance policy required by this Contract must be in effect at or prior to commencement of work under this Contract and remain in effect for the duration of the project. Failure to maintain the insurance policies as required by this Contract, or to provide evidence of renewal, is a material breach of contract.

All certificates required by this Contract shall be sent directly to the Department. The State of Arizona project/contract number and project description shall be noted on the certificate of insurance. The State of Arizona reserves the right to require completecopies of all insurance policies required by this Contract at any time.

  1. SUBCONTRACTORS: Contractors’ certificate(s) shall include all subcontractors as insureds under its policies or Contractor shall furnish to the State of Arizona separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to the minimum requirements identified above.
  1. APPROVAL: Any modification or variation from the insurance requirements in this Contract shall be made by the contracting agency in consultation with the Department of Administration, Risk Management Division. Such action will not require a formal Contract amendment, but may be made by administrative action.
  1. EXCEPTIONS: In the event the Contractor orsub-contractor(s) is/are a public entity, then theInsurance Requirements shall not apply. Such public entity shall provide a Certificate of Self-Insurance. If the contractor or sub-contractor(s) is/are a State of Arizona agency, board, commission, or university, none of the above shall apply.

Standard Professional Service Contracts Under $50,000