Information Systems Today, 8e (Valacich)
Chapter 3 Managing the Information Systems Infrastructure and Services
1) Which of the following tasks is performed by application software?
A) printing documents
B) writing a business letter
C) presenting information via a monitor
D) updating the system clock
E) saving data to a disk
Answer: B
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.1: Describe how changes in businesses' competitive landscape influence changing IS infrastructure needs.
Classification: Concept
2) Information systems infrastructure consists of hardware, system software, storage, networking, and data centers.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in businesses' competitive landscape influence changing IS infrastructure needs.
Classification: Concept
3) Application software helps to automate business processes, and it enables processes that would otherwise not even be possible.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in businesses' competitive landscape influence changing IS infrastructure needs.
Classification: Concept
4) The application software used for various business processes can directly interact with the various types of computer hardware.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in businesses' competitive landscape influence changing IS infrastructure needs.
Classification: Concept
5) An organization's IS infrastructure has a broad and flexible set of capabilities that can be utilized in a variety of ways.
Answer: TRUE
AACSB: Reflective thinking
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in businesses' competitive landscape influence changing IS infrastructure needs.
Classification: Concept
6) A fundamental component of the IS infrastructure is the ______, that is, the computers that run the applications and databases necessary for processing transactions or analyzing business data.
A) protocol
B) archival storage
C) hardware
D) system software
E) data center
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
7) With respect to the five general classes of computers, ______are typically used for mission critical applications, such as transaction processing.
A) workstations
B) supercomputers
C) servers
D) mainframes
E) personal computers
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
8) Which of the following is a difference between a server and a workstation?
A) A workstation has fast network connectivity when compared to a server.
B) A workstation is used primarily as the main, central computing system for major corporations.
C) A workstation has high reliability when compared to a server.
D) A workstation has more memory and more disk storage when compared to a server.
E) A workstation is typically used by one user at a time.
Answer: E
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Synthesis
9) With respect to the general classes of computers, a ______is the most expensive and most powerful kind of computer, which is used primarily to assist in solving massive scientific problems.
A) supercomputer
B) workstation
C) mainframe computer
D) server
E) personal computer
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
10) With respect to the general classes of computers, a ______is very large and is used primarily as the main, central computing system for major corporations.
A) personal computer
B) supercomputer
C) server
D) mainframe computer
E) workstation
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
11) With respect to the general classes of computers, a ______is any computer on a network that makes access to files, printing, communications, and other services available to users of the network.
A) workstation
B) server
C) personal computer
D) supercomputer
E) mainframe
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
12) Which of the following statements is true about servers?
A) They are used to provide services to users within large organizations or to Web users.
B) They are primarily used as the main, central computing system for major corporations.
C) They are used primarily to assist in solving massive scientific problems.
D) They are optimized for visualization and rendering of three-dimensional models.
E) They are used for personal computing and small business computing.
Answer: A
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
13) Which of the following general classes of computers designed for medical, engineering, or animation and graphics design uses is optimized for visualization and rendering of three-dimensional models, and typically have fast processors, large memory, and advanced video cards?
A) mainframes
B) supercomputers
C) workstations
D) servers
E) personal computers
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
14) With respect to the general classes of computers, a ______is used for small business computing.
A) workstation
B) personal computer
C) mainframe computer
D) server
E) supercomputer
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
15) With respect to the five general classes of computers, a ______is typically used for scientific research.
A) mainframe computer
B) workstation
C) supercomputer
D) microcomputer
E) server
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
16) The most prominent type of system software, the ______, coordinates the interaction between hardware components, peripherals, application software, and users.
A) random-access memory
B) operating system
C) read-only memory
D) base station
E) point to point protocol
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
17) Which of the following is an example of an operating system?
A) Safari
B) Microsoft Office
C) Mozilla Firefox
D) Ubuntu Linux
E) Microsoft Surface
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
18) ______software is the collection of programs that control the basic operations of computer hardware.
A) Application
B) Transitory
C) System
D) Open source
E) Peripheral
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
19) The operating system of a computer is an example of ______software.
A) system
B) open source
C) transitory
D) peripheral
E) application
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
20) Operating systems are often written in ______, a very low-level computer programming language that allows the computer to operate quickly and efficiently.
A) structured query language
B) hypertext markup language
C) assembly language
D) extensible markup language
E) practical extraction and report language
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
21) Which of the following statements is true of an intranet?
A) It secures proprietary information stored within the corporate local area network.
B) It is easily accessible to the public.
C) It can be used to access advertorial information.
D) It can be used by anyone with an Internet connection.
E) It cannot be accessed by using virtual private networks.
Answer: A
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
22) Governmental regulations such as the ______Act mandate archiving business documents and relevant internal communication, including e-mail and instant messages.
A) Glass-Steagall
B) Sarbanes-Oxley
C) Robinson-Patman
D) Celler-Kefauver
E) Taft-Hartley
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
23) With respect to computer networking, ______refers to the physical pathway (cable(s) and wireless) used to carry network information.
A) multiplatform
B) transmission control protocol
C) random-access memory
D) traceroute
E) transmission media
Answer: E
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
24) ______define the procedures that different computers follow when they transmit and receive data.
A) Consoles
B) Keyloggers
C) Protocols
D) Hosts
E) Hypertexts
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
25) With respect to computer networks, a typical ______network has a bandwidth of 10 Mbps to 1 Gbps.
A) personal area
B) metropolitan area
C) wide area
D) campus area
E) local area
Answer: E
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
26) ______is the transmission capacity of a computer or communications channel, which represents how much binary data can be reliably transmitted over the medium in one second.
A) Latency
B) Data buffer
C) Bandwidth
D) Jitter
E) Codec
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
27) Bandwidth is measured in ______.
A) moles per second
B) joules per second
C) parts per million
D) bits per second
E) relays per second
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
28) A ______is any computer on the network, or any software application, that uses only the services provided by the server.
A) peer
B) client
C) host
D) console
E) port
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
29) A ______is any computer that may both request and provide services.
A) console
B) client
C) peer
D) host
E) port
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
30) Which of the following computer networks is used for providing wireless communication between devices, using technologies such as Bluetooth?
A) personal area network
B) storage area network
C) campus area network
D) metropolitan area network
E) body sensor network
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
31) ______networks enable any computer or device on the network to provide and request services. All members of the network have equivalent capabilities and responsibilities.
A) Server-centric
B) Server-to-peer
C) Client-to-peer
D) Peer-to-peer
E) Client-centric
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
32) With respect to computer networks, ______are also referred to as Wi-Fi networks.
A) storage area networks
B) wireless body sensor networks
C) wireless local area networks
D) campus area networks
E) personal area networks
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
33) Which of the following storage methods is used for storing long-term copies of organizational data?
A) archival
B) backup
C) operational
D) translational
E) protocol
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
34) The ______is a system of interlinked documents on the Internet, or a graphical user interface to the Internet that provides users with a simple, consistent interface to access a wide variety of information.
A) private branch exchange
B) World Wide Web
C) point to point protocol
D) Media Access Control Address
E) parameter random access memory
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
35) A ______is a software application that can be used to locate and display Web pages including text, graphics, and multimedia content.
A) Webcam
B) keylogger
C) proxy server
D) Web browser
E) Webmaster
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
36) A hypertext document is otherwise known as a ______.
A) Web page
B) Web host
C) Web ring
D) Webmaster
E) Web consortium
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
37) Which of the following features of the Web contains not only information, but also references or links to other documents?
A) proxy server
B) Web ring
C) hypertext
D) codec
E) domain name
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
38) The standard method of specifying the format of Web pages is called ______.
A) Structured Query Language (SQL)
B) Practical Extraction and Report Language (PERL)
C) Extensible Markup Language (XML)
D) Assembly Language (AL)
E) Hypertext Markup Language (HTML)
Answer: E
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
39) With regards to the World Wide Web, Web pages are stored on ______.
A) Web consoles
B) Web rings
C) Web consortiums
D) Web servers
E) Web hosts
Answer: D
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
40) The ".com" suffix in a Uniform Resource Locator is reserved for ______.
A) non-profit organizations
B) commercial organizations
C) network organizations
D) government entities
E) educational organizations
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
41) Web servers process user requests for pages using the ______.
A) Hypertext Transfer Protocol
B) TOC Protocol
C) Address Resolution Protocol
D) Dynamic Host Configuration Protocol
E) Trivial File Transfer Protocol
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
42) Which of the following statements is true about a Uniform Resource Locator?
A) It is used to locate specific information in a Web page.
B) It is used to identify and locate a particular Web page.
C) It is a protocol that helps Web servers store Web pages.
D) It is a standard method for specifying the format of Web pages.
E) It is a software application used to display the features of a Web page.
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
43) The suffix ".org" is reserved for ______.
A) governmental entities
B) commercial organizations
C) network organizations
D) educational institutions
E) non-profit organizations
Answer: E
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
44) Which of the following is likely to have the suffix ".com" after the domain name in its URL?
A) UNICEF
B) The Federal Reserve
C) Microsoft
D) The World Wide Fund for Nature
E) Massachusetts Institute of Technology
Answer: C
AACSB: Analytical thinking
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Application
45) Which of the following is likely to have the suffix ".org" after the domain name in its URL?
A) The Red Cross Society
B) Starbucks
C) The Federal Bureau of Investigation
D) McDonalds
E) Harvard Business School
Answer: A
AACSB: Analytical thinking
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Application
46) Which of the following is likely to have the suffix ".edu" after the domain name in its URL?
A) Yahoo!
B) UNICEF
C) The Federal Reserve
D) Harvard Business School
E) America Online
Answer: D
AACSB: Analytical thinking
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Application
47) that will respond to the Web request.
A) domain name
B) host name
C) client name
D) top-level domain name
E) port name
Answer: B
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
48) Which of the following is the host name in the URL "labs.google.co.in/jack carver"?
A) labs
B) google
C) co
D) in
E) jack carver
Answer: A
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Application
49) Which of the following statements is true about an IP address?
A) The format of an IP address is a 64-bit numeric address.
B) It is written as eight numbers separated by periods.
C) Each number separated by periods can have any number between 0 and 999.
D) It can be used to navigate to particular Web addresses.
E) It is written as a number with a period at the end.
Answer: D
AACSB: Information technology
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
50) The protocol used by the Internet is called the ______.
A) Transmission Control Protocol (TCP)
B) Dynamic Host Configuration Protocol (DHCP)
C) Address Resolution Protocol (ARP)
D) Trivial File Transfer Protocol (TFTP)
E) TOC protocol
Answer: A
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
51) A company's ______secures proprietary information stored within the corporate local area network and/or wide area network so that the information can be viewed only by authorized users.
A) Web ring
B) static Web site
C) firewall
D) proxy server
E) Web page
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
52) Most companies allow their employees to use ______networks to connect to the company's intranet while on the road or working from home.
A) near-me area
B) metropolitan area
C) virtual private
D) body sensor
E) storage area
Answer: C
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
53) Workstations are optimized for access by many concurrent users and therefore have more advanced microprocessors, more memory, a larger cache, and more disk storage than single-user computers.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
54) Transmission media refers to the physical pathway used to carry network information.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization's IS infrastructure.
Classification: Concept
55) The easiest way to understand computer networking is through the human communication model.