ICTEC Assignment Spring 2006
GuidelinesforAssignment[1]
1.The language of the document is English.
2.Use single spaced, fully-justified, with 1 inch top, left, right, and bottom margin for A4 size pages.Use 12-point Times New Roman font throughout the paper(including authorinformation, section headings, figures and tables, references, and appendix), except for the document title (use 14-point and bold).
Please center the title and author information on the top of the first page.Insert an empty line between title and author information.
Please bold the first level headings, bold and italicize the second level headings, and italicize the third level headings. Insert an empty line before allsection headings. A template for accepted papers is provided at the end of thisdocument.
The length of the document should be approximately 15-20 pages.
Tables
Tables should be numbered consecutively in arabic numerals, with a caption below the Table number. Notes within tables should be included with the tables, separately from the main text. Notes should be referred to by superscript letters.Example:
Figures
Figures should be numbered consecutively in arabic numerals, with a caption below the figure. Example:
References
References should be arranged in alphabetical order according to the surname of the first author. Works by the same author should be listed in order of publication. The specific format is that of the APA (American Psychological Association). Examples:
For Journals:
Witte, E., Dowling, M. (1991). Value-added services: regulation and reality inthe Federal Republic of Germany. Telecommunications Policy, 15(5), 437-452.
For Books:
Garnaut, R. (1989). Australia and the north-east Asian ascendancy. Canberra: Australian Government Publishing Service.
- Submit your document as an email attachment to: and with cc to
ONLY Microsoft Word (2000, XP, or 2003)or PDF formats will be accepted.
Template for papers:
Paper Title
Author 1, Author 2
Abstract
This paper provides an empirical analysis of the effects of telecommunications liberalisation on the fixed line telecommunications operators’ strategy formulation in Hong Kong. The analysis is based on an innovative experimental methodology to measure the level of quality of the major telecommunications operators in the competitive international simple resale-based market. A major finding is that intensified competition will lead to a tariff-quality equilibrium. Consequently, we describe an appropriate regulatory regime for service quality.
Keywords: Experiment; Hong Kong; International direct dialling; Tariff-quality; Telecommunications policy
1. Introduction
One of the aims of telecommunications liberalisation, as commonly claimed, is for customers to receive the best possible deal in terms of quality, choice, and value for money. This aim has been partly achieved in many liberalised telecommunications markets as the intensified competition has enabled significant tariff reduction, while the entry of new players has provided customers with a wider range of choice. However, how to guarantee a high level of service quality in a liberalised market remains a major concern for telecommunications regulators (Brewer, 1989).
In practice, there appears to be no single unified solution. According to a survey of regulatory authorities in the host markets of the top 50 non-US carriers in the world, the approachesto regulate service quality are evidently different (Banfield, 1999). Regulators in Finland, Sweden, and Norway are vociferous champions of the free market as a guarantor of service quality. At the other extreme, Australia’s ACA (Australian Communications Authority) has adopted a rigorous monitoring technique even though its market is fully competitive. Additionally, the UK adopts a self and co-regulation approach by facilitating the establishment of and cooperation with inter-operator associations such as the Network Interoperability Consultative Committee. The existence of these differing approaches to ensure telecommunications quality indicates the absence of a dominant theoretical framework for quality regulation in a liberalised telecommunications market, which in turn highlights the need for research into the impact of telecommunications liberalisation on service quality.
1.1 Sample Second Level Heading
1.1.1 Sample Third Level Heading
2. Literature Review
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[1]Guidelines are similar to those used e.g. for submissions for conference proceedings (these guidelines are adapted from those for “Fifth Global Mobility Roundtable, Helsinki Mobility 2006”).