Tatiana Paz
9936 NW 5th Lane
Miami, FL 33172
M. 786-445-7689
Objective
I am currently seeking a full-time medical position with opportunity for advancement.
Skills and Abilities
v Solid communication skills that advance client relationships
v CPR Certified
v Capable to multi-task and pay attention to details
v Able to work under stress and meet deadlines
v Knowledge of medical terminology
v Knowledge in respiratory equipment
v Great ability to maintain a professional demeanor at all times
v Highly motivated and goal-driven
v Proficient in English and Spanish
Professional Experience
PsychSolutions, Inc., Miami Springs, FL (06/2013-current)
Medication/Intake Coordinator
v Schedule and confirm doctor appointments
v Prepare medication notes and charts
v Fax/file
v Reception duties- answer heavy call volumes all day
v Multi-task
v Work in stressful and fast pace environment
v Assisted and watched children in waiting room
v Knowledge of mental health terminology and psychotropic medications
Central Medical Equipment Rentals, Doral, FL (08/2012-03/2013)
Medical Intake Coordinator
v Greet and help patients on a daily basis
v Billing and coding
v Dispatch and troubleshoot with respiratory equipment
v Faxing and filing
v Handle heavy call volumes and appointments
v Basic computer software
v Excellent customer service
Dilliard`s, Pembroke Pines, FL (05/2008-01/2010)
Customer Service Sales Manager
v Excellent customer service
v Follow operating store procedures
v Abide and understand department policies
v Increased sales volume with assigned product lines
Nordstrom, Coral Gables, FL (01/2006-04/2008)
Customer Service Specialist
v Provided excellent customer service at all times
v Built customer relationships
v Faxing and filing
v Hosting and planning of events
v Consulted best suitable skincare products for customers daily needs
Macy`s Doral, FL (11/2002-01/2006)
Customer Service Representative, Human Resources
v Excellent customer service
v Use of knowledge of store products and services
v Professional demeanor at all times
v Use of computer software
v Handling confidential information
v Fax/filing
Education
Nova Southeastern University, Davie, FL
Bachelors of Science in Psychology (in progress)
Miami Dade College, Miami, FL
Associates of Arts in Pre-Nursing 2013
Miami Coral Park Senior High School, Miami, FL
High School Diploma, 2002
Certifications
CPR Certified
Associates of Arts