How to Enter a Mail Order

Mail Order Process

How to enter a mail order:

·  Locate the correct account in GQ. If the customer does not have an account, please setup under the correct brand, Galls or Quartermaster. This information should be apparent by the order form and item numbers.

·  The order source should be set as Mail Order.

·  Each mail order is part of a batch. The batch number should be placed in the legacy order# field for easy reference by the finance department.

·  If the customer has provided a catalog number/promotion code please add this to the source code field. If not, please use the correct generic source code.

·  The order should be placed as usual with the correct item numbers and prefix.

·  Once you have completed the order entry please attach a copy of the mail order to New Order Attachments.

·  A New Order Comment should be placed in the notes tab. This note should read: NEED FUNDS-MAIL ORDER.

·  Once you have completed the order, attached the mail order form, and noted the order please place the order on Waiting for Customer.

·  An Excel Spreadsheet needs to be completed and emailed to Galls Cash with the following information to make the funds available for use. Subject line of the email should read “Mail Order”.

o  Account number

o  Order number

o  Customer name

o  Batch number

o  Check/Money Order number

o  Amount of Check/Money Order

Link to Mail Order Spreadsheet. Save a copy to your desktop to complete. Add more lines if needed.

·  The Cash department will send you an email once the money is available on the account. You will be able to locate the funds under the Payment type: Account Credit.

·  Once the funds have been applied please book the order.