Housing advocacy and support – garden management 91454
Contents
Objective
Description of the service
Client Group
Service delivery
Service redevelopment
Monitoring and review
Performance measures
Data collection information
Key documents
Mandatory
Non-mandatory
Further information
Service delivery tracking activity? No
Output group: Housing assistance
Output:Housing assistance
Objective
To ensure Director of Housing owned/managed community gardens, including equipment and amenity, are maintained to meet health and safety standards and managed to achieve outcomes for public tenants.
Description of the service
Under this activity, a funded community service organisation:
- provides day-to-day management of the gardens
- maintains community gardens including equipment and amenity to meet health and safety standards
- ensures viable gardens plots are allocated and waiting lists are maintained
- works in partnership with community garden plot holders in the management and service planning of community gardens
- works with tenant communities to enable tenant self management of the gardens
- involves tenants in the service planning and management of Public Housing Infrastructure Program services.
Client group
Public tenant community garden plot holders.
Service delivery
This service is provided by Cultivating Community.
Service redevelopment
The department will continue to monitor service provision, and where necessary, may amend service specifications or funding allocations based on community needs or in response to changes to government policy and priorities.
Monitoring and review
Service Agreement: The Department of Health and Human Services monitors and reviews the organisation’s compliance with the Service Agreement’s requirements set out in the terms and conditions and schedules including the applicable departmental policies. The Service Agreement is used to manage funding provided through the department for services delivered by community service organisations and local government authorities.
The Service Agreement includes two applicable departmental policies: 1) Department of Health and Human Services Policy and Funding Guidelines and 2) the Service Agreement Information Kit.
The Service Agreement Information Kit provides information on the Service Agreement terms and conditions (chapter 3) and applicable departmental polices (chapter 4). The Service Agreement Information Kit must be read in conjunction with the Department of Health and Human Services Policy and Funding Guidelines.
Human Services Standards: Organisations funded to provide services to clients are required through the Service Agreement to meet the gazetted Department of Health and Human Services Standards (Human Services Standards) and can be monitored in relation to their compliance with these standards.
Other requirements:The Department of Health and Human Services requires community service organisations funded through service agreements to participate in the following monitoring processes for this funded activity by:
- providing a Community Gardens six monthly usage report due 28 February each year and an annual report within 90 days after the end of the financial year
- providing a Public Housing Infrastructure Program service provision report due 28 February each year and an annual report within 90 days after the end of the financial year.
Monitoring Performance:Funding is subject to the delivery of specified targets in performance measures. Where actual annual performance is less than 100 per cent of target performance the funded organisation should provide the Department of Health and Human Services with a justification for retaining full funding.
Performance measures
Key Performance Measure 1 (KPOM) – Number of community garden plots managedDefinition / This performance measure provides information on the number of community garden plots being managed
Aim/Objective / To ensure Director of Housing owned/managed community gardens, including tools and amenity, are maintained to meet health and safety standards and managed to achieve beneficial outcomes for public tenant plot holders and the local tenant community.
Target / Provided in the Service Agreement
Type of count / Cumulative
Counting Rule / Count the number of viable and non -viable plots and vacant plots
Monitoring Frequency / Bi annual
Data Source(s) Collection / Microsoft compatible spreadsheet providing the number of plots including non viable plots in each community garden
Definition of Terms / Unviable plots means those plots where it would be difficult to grow produce.
Key Performance Measure 2 – Percentage usage of community garden plots
Definition / Usage - a measurement of quantitative performance against the budget.
Aim/Objective / Ensure that all viable garden plots are allocated.
Target / 95 per cent (%).
Type of count / Cumulative
Counting Rule / Specify the number of individual plot holders in each garden and number of non viable plots
Specify the number of public tenants on the waiting list
Monitoring Frequency / Bi annual
Data Source(s) Collection / Microsoft compatible spreadsheet recording the number of: vacant plots, unviable plots, individual plot holders and tenants on waiting lists for each garden and other information as stated in the spreadsheet
Definition of Terms / Usage - a measurement of quantitative performance against the budget.
Data collection information
Data Collections comprise Data Management Systems and Data Sets.
Data Collection Name / Data Management System / Data Set / Reporting CycleCommunityGardens Program Data Collection / Community garden plot report / CommunityGardens Program Data Collection / Bi annual
Key documents
Mandatory
Public Housing Infrastructure Program Guidelines
A Service Work plan is provide to each funded organisation.
Non-mandatory
Residential Tenancies Act 1997
Further information
Funding is unit priced based on an average of six hours garden support and one hour community development (annual figure per plot).
The unit prices are set to reflect an estimate of staff time to provide the service. Unit prices for Public Housing Infrastructure Program incorporate a provision for salary, allowances, WorkCover, superannuation, management, long service leave, sick leave, leave back fill, annual leave, out of hours meetings. The funding for this activity also contains an administrative component including training, travel, information technology and garden equipment for the garden support service.
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© Copyright State of Victoria2016
Authorised by the Victorian Government, 50 Lonsdale Street, Melbourne
Volume 3: Human Services Policy and Funding Plan 2015-19, published July 2016 Department of Health and Human Services
Revision Number: 0.
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