Co-worker Performance Evaluation
Golf Course:
Course
/ Co-workerName:
Name
/ Annual Evaluation
Other:
Probationary 60 Day Eval.
Department/Position:
/ Evaluation Period:
From: / 5-1-07 / To: / 8-30-07
/ Evaluation Date:
8-28-07
Performance Factors / Performance Description:
Comments and/or examples / Rating
1. Interpersonal Skills
Respectful of others and shows
Ability to work with supervisor, co-workers, volunteers, and customers served. Communicates well, personable and fun. / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
2. Customer Service
Ability to provide guests and members prompt service with a smile. Follows 10 foot greeting rule. Exceeds expectations and creates “Raving Fans”. Shares additional information on products, services and events. / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
3. Teamwork
Successfully collaborates with other to accomplish facility goals and create “Raving Fans”. Assists others with their performance. Creates better systems or processes for the team. Flexible. / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
4. Quality/Quantity of Work
Competence including knowledge of duties, procedures and methods. Accuracy, neatness,thoroughness, pace of tasks, gives extra effort, ability to “stretch” (learn), andincrease productivity! / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
5. Specific Factor – e.g. Sales / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
6. Supervisory Skills(for Sups.)
Training/directing subordinates, leadership, delegation, evaluating subordinates, planning and organizing work, problem solving, decision making ability, ability to communicate. / Outstanding*
Exceeds Expectations
Meets Expectations
Needs Improvement
Unsatisfactory*
DEFINITIONS OF PERFORMANCE RATING CATEGORIES
*OUTSTANDING-The Co-worker has exceeded all of the performance expectations for this factor and has made many significant contributions to the success of this facility through such performance.
EXCEEDS EXPECTATIONS - The Co-worker regularly works beyond a majority of the performance expectations of this factor and has made significant contributions to the success of this facility through such performance.
MEETS EXPECTATIONS - The Co-worker has met the performance expectations for this factor and has contributed to the success of this facility through such performance.
NEEDS IMPROVEMENT - The Co-worker has failed to meet one or more of the significant performance expectations for this factor.
UNSATISFACTORY* - The Co-worker has failed to meet the performance expectations for this factor.
* Provide specific examples of this Co-worker performance.
7. Specific Achievements
8. Performance Goals for the Next Evaluation Period
9. Training and Development Suggestions
10. Attendance (Including observance of scheduled hours)
Supervisor's Name:
/ Title:
/ Signature**:
/ Date:
Co-worker Comments
This performance evaluation was discussed with me on the date noted above. I understand that my signature attests only that a personal interview was held with me; it does not necessarily indicate that I agree with the evaluation.
Co-worker Signature**:
/ Date Signed:
**Upon completion of all signatures, provide a copy of this review to Co-worker. File original in personnel file.
Values (FIRS, T)
Friendly, Integrity, Respect, Stretch (learn), Teamwork