First Question: True Or False: (13 Marks)

الجامعة الإسلامية – غزة بسم الله الرحمن الرحيم الاسم:

الرقم الجامعي:

كلية التجارة- قسم الإدارة

Business Administration (1)

Final exam 2010\2011

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First question: True or false: (13 marks)

People who assume the risk of business ownership with a primary goal of growth and expansion are called entrepreneurs.
Small business investment companies (SBICs) invest in companies with the potential for rapid growth.
NAFTA resulted in increased U.S. exports to Japan.
According to the World Bank, the United States is a high-income country.
Saudi oil is an example of an absolute advantage.
The United States has large trade deficits with Japan.
Because of a strong U.S. dollar, more Canadians are crossing the border to shop in the United States.
During the Entrepreneurial Era, businesses demonstrated a high level of social consciousness.
The Era of Social Activism began with the social unrest of the 1960’s and 1970’s.
Us and People magazines are an example of substitute products.
Advertising is one of the factors of production in an advanced nation such as the United States.
Physical resources include data and other information used by businesses.
A planned economy relies on a the private sector to control all or most of the factors of production and to make all or most production and allocation decisions.
Communism is the basic form of planned economies.
Privatization refers to the conversion of privately owned businesses to government control.
When the quantity demanded exceeds the quantity supplied, a surplus exists.
The external environment has a limited impact on the success or failure of most organizations.
Low inflation will allow McDonald’s to increase the prices it charges consumers.
Aggregate output is the total quantity of goods and services produced by an economic system during a given period.
Economic growth occurs when the population increases at a faster rate than output (GDP).
Per capita GDP is calculated by dividing the total GDP by the total population.
If productivity increases, prices to consumers will tend to increase as well.
A positive balance of trade results when imports exceed exports.
Small businesses are typically the first organizations to hire in times of economic recovery.
History has shown that major innovations are more than likely to come from large corporations.
Market segmentation is the process of dividing a market into categories of consumer types.

Second Question: choose the best answer. (20 marks)

1.When evaluating a decision based on the ethical norm of caring, a manager will consider which of the following questions?

a.Is the decision consistent with what we regard as fair?

b.Does the decision respect the rights of the individuals involved?

c.Is the decision consistent with people’s responsibilities to each other?

d.Does the decision optimize what is best for those who are affected by it?

e.None of the above.

2.The purpose of ______strategy is to determine the firm’s overall attitude towards growth and the way it will manage its business or product line.

a.functional

b.business

c.corporate

d.mission

e.fundamental

3. Companies adopting a ______strategy will increase corporate activities or investment.

a.business

b.stability

c.retrenchment

d.functional

e.growth

4. Behavior that individual beliefs and social norms define as being wrong and bad is called

a.ethical behavior.

b.motivation.

c.unethical behavior.

d.business ethics.

e.price gouging.

5.Ethics are based on individual beliefs and social concepts, and vary from

a.person to person.

b.situation to situation.

c.culture to culture.

d.all of the above.

e.none of the above.

6.Which of the following behaviors is likely to be considered unethical?

a.A manager hires a friend rather than a more qualified applicant.

b.A manager underpays an employee, knowing that the employee can’t afford to quit.

c.Company executives encourage employees to invest in company stock while withholding information about financial problems.

d.An employee accepts a gift from a supplier in return for a large order.

e.All of the above.

7. ______occurs when producers, wholesalers, or retailers respond to increased demand with extremely high prices.

a.Price fixing

b.Gain taking

c.Price gouging

d.Recession pricing

e.Inflation

8.When evaluating a decision based on the ethical norm of justice, a manager will consider which of the following questions?

a.Is the decision consistent with what we regard as fair?

b.Does the decision respect the rights of the individuals involved?

c.Is the decision consistent with people’s responsibilities to each other?

d.Does the decision optimize what is best for those who are affected by it?

e.None of the above.

9. ______strategy takes place at the level of the business unit or product line, focuses on a firm’s competitive position.

a.Functional

b.Business

c.Corporate

d.Mission

e.Fundamental

10.______are performance targets for an organization.

a.Tactics

b.Goals

c.Strategies

d.Resources

e.Skills

11.When Kodak adopts a goal of increasing its share of the 35mm film market by 10 percent during the next eight years, it is called a(n)

a.short-term goal.

b.intermediate-term goal.

c.long-term goal.

d.tactic.

e.mistake.

12.Which of the following is NOT one of the basic steps of strategy formulation?

a.Setting strategic goals.

b.Determining what advertising mode to use.

c.Analyzing the organization and its environment.

d.Matching the organization and its environment.

e.Analyzing the environment.

13.Which of the following managers depend most on conceptual skills?

a.first-line managers

b.top managers

c.middle managers

d.production managers

e.marketing managers

14.17. Which of the following best describes accountability?

a.The power to make the decisions necessary to complete a task.

b.The liability of subordinates for accomplishing tasks assigned by managers.

c.The number of people supervised by one manager.

d.The duty to perform an assigned task.

e.The assignment of a task, responsibility, or authority by a manager to a subordinate.

15. In tall organizations, span of control tends to be

a.short.

b.tall.

c.wide.

d.deep.

e.narrow.

16. Which of the following types of organizational structures was pioneered by NASA for use in developing specific programs?

a.regional

b.matrix

c.international

d.functional

e.divisional

17. Which of the following describes the skills, education, and experience required by a job?

a.staffing survey

b.advertising budget

c.job specification

d.employee analysis

e.on-the-job training agreement

18. The productive use of the manager's time is referred to as the manager's

a.production skills.

b.accounting skills.

c.legal skills.

d.time management skills.

e.conceptual skills.

19.Firms having production, marketing, human resource, and finance departments are departmentalized according to

a.geography.

b.function.

c.process.

d.customer.

e.manager.

20.Which of the following begins when a manager assigns a task to a subordinate?

a.delegation

b.responsibility

c.centralization

d.decentralization

e.authority

Third question:يجاب عليه من قبل الطلبة الذين لم يخضعوا لامتيحان : (6 marks)

1.what are the differences between Joint ventures and a strategic alliances?

2. what are the roles of small businesses in an economy?

Fourth question: answer the following:(25 marks)

What is JIT system?

What are the four main purposes of setting goals in an organization?

Relate the five basic management skills to the four activities in the management process. For example, which skills are most important in directing?

Why is a company’s informal organization important?

Why do some managers have difficulties in delegating authority?

Metion the promotional mix?