EPIP Case Managers’ feedback 2013
EPIP case managers’ feedback:
“Dr Radiah and team have helped not just my client and his mom with emotional support, empowerment and develop insight but also helped me in my work with my client. A patient who defaulted for a year has now returned for treatment and engaging in counselling after being supported by club heal. I’m very impressed and grateful for their interventions to complement our service with at risk and early psychosis clients.”EPIP Senior Case Manager Sarah Tay
“I am very pleased and impressed by what they have done after my referral to them. They went for home visit to speak to family member who was not accepting son’s illness.
Above that, they had visited my Pt in the Rehab ward and also drawn out a plan for him after discharge. My pt was discharged yesterday and he shared that he will be attendingheprogramme at Club Heal Eunosw.e.f. today on a daily basis.”EPIP Senior Case Manager Pushpa K
“Dear Dr Radiah, Hamidah, thank you for giving support to Faizah in the past and her family during the recent crisis. I think it helps a lot that they are able to receive support from professional helpers who are also from similar race, religion and culture. Keep up the good work!”EPIP Senior Case Manager Lee Yi Ping
“Thank you Club Heal, especially Dr Radiah and Hamidah, for going the extra mile to bring my patient to IMH to seek treatment. Your engagement with his parents is very helpful and now they are more supportive of his treatment with us. He is now on the way to recovery which would have taken a longer time without your support. Thank you once again and I look forward to our continuing collaboration. You are doing a great job in reaching out to the Malay-Muslim community!”EPIP Case Manager LorynnMazlynaMasni
“The commitment and dedication by Dr Radiah and team are clearly evident from our collaboration in the past 5 months. They have been very responsive to EPIP’s referrals and have been providing a loop feedback to the referring Case Manager when necessary. Club Heal’s care partnership with EPIP is highly valuable to our patient and their caregivers. The startup and maintenance of community care services like Club Heal isn’t a linear process, often faced with multiple challenges. They will need our continuing support to grow so that in synergy we can better provide the care for our patients and their caregivers”Senior Case Manager Peter Wong, EPIP Care Coordinator with Club Heal.
Warmest regards,
Peter Wong HorngHien
Senior Case Manager | Early Psychosis Intervention Programme (EPIP)
Institute of Mental Health, Singapore| t (65) 6389 2718 | f (65) 6389 2963 | Vision: To be a tertiary centre of excellence and global leader in mental healthcare