EAVES HOUSING FOR WOMEN
JOB DESCRIPTION
SCARLET PROJECT
Job Title:Resettlement Worker
Responsible To: Resettlement Team Leader
Responsible For:N/A
Job Purpose
- To assist in the development of Eaves Resettlement Service.
- To provide resettlement support to women who are making the transition to independent living.
- To reach women across London, providing support through a range of activities – one to one work, group work and training, and through the production of a Resettlement Manual.
- To participate in the running of Eaves Day Centre
Key Tasks and Responsibilities
1.Provision of Services
1.1Assist in the development of Eaves Resettlement Service, and other associated services based at Eaves Day Centre.
1.2Participate in the design of and deliver fortnightly independent living skills workshops, in conjunction with the Resettlement Team Leader.
1.3Develop and maintain a Resettlement Resource File with information and resources necessary to support women including housing, education, health, employment, counselling, substance misuse services, welfare benefits, legal rights, child protection, resettlement and independent living
1.4Operate a drop in and telephone advice service for women moving to independent living and women with substance misuse problems
1.5Assist in running a monthly support group for women with substance misuse problems
1.6Run outreach support sessions for women moving into independent accommodation
1.7Assist in the production and dissemination of a Resettlement Manual to support women moving into independent accommodation
1.8Maintain administrative systems for the Resettlement Service
1.9Participate in the Resettlement Team meetings
2. Day Centre Duties
2.1Contribute to the smooth running of Eaves Day Centre by participating in the Centre Duty Rota covering for colleagues where necessary
2.2Attend and contribute to the Centre team meetings.
3.Monitoring and Evaluation
3.1Assist with ensuring compliance with funding requirements
3.2Assist with the development of a Referrals Monitoring system for the Resettlement Project ensuring young women from specific London Boroughs are accessing the service
3.3Assist with the evaluation of the resettlement project through service user consultation mechanisms
3.4Assist with the development of promotional material
.
4.Promote Eaves’ services across London Boroughs
4.1In liaison with the Resettlement Team Leader promote Eaves’ services to a range of agencies across London Boroughs, using effective and targeted methods that result in referrals
4.2Develop and maintain working links with Support Workers who refer clients to Eaves’ services
5.Core Criteria for All Staff
5.1To promote the aims and objectives of the organisation and ensure that all contacts with external people and organisations fully reflect the professional approach of the organisation.
5.2To develop and maintain effective working relationships with all relevant statutory and other agencies.
5.3 To achieve personal and team performance targets identified on an
annual basis.
5.4 To work flexibly as a member of a team and the organisation. To
ensure all contacts both within the team and with other teams assist
the smooth running of the organisation.
5.5 To share relevant information and expertise within the organisation.
5.6 To keep all records, statistics and qualitative information in accordance
with Eaves Policy and Practice.
5.7 To be administratively self servicing and contribute towards the
development of information technology within Eaves.
5.8 To attend and make best use of regular supervision sessions and
participate in relevant training.
5.9 To work within Eaves statement of intent and equal opportunities. To
promote the equal opportunities policy and anti-discrimination practice
in all areas of Eaves’ work.
5.10To work within Eaves Health and Safety and all other policies and
procedures.
5.11To work evenings and occasional weekends.
5.12To carry out any other duties that may reasonably be requested.
EAVES HOUSING FOR WOMEN
PERSON SPECIFICATION
RESETTLEMENT WORKER
Aspects of the PS marked ‘Int’ will be tested at interview; ONLY ADDRESS POINTS WITH A TICK AGAINST ‘APP’ IN THE APPLICATION FORM.
Criteria / APP / INT / RatingExperience, Knowledge & Qualifications
1. Experience and knowledge of resettlement processes, procedures and issues / √ / √ / E2. Experience of providing advice and advocacy support to vulnerable women / √ / √ / E
3. Knowledge of relevant legislation: housing, benefits, child protection / √ / √ / E
4. Substantial experience of direct work with vulnerable people / √ / √ / E
5. Knowledge and experience of working with women with substance misuse problems / √ / √ / D
6. Knowledge and understanding of issues facing women who have experienced different forms of sexual violence / √ / √ / D
7. Experience of giving presentations to a range of audiences / √ / √ / D
Skills & Abilities
8. Ability to work with voluntary organisations, local authorities and government agencies on behalf of women / √ / √ / E
9. Good communication and negotiation skills / √ / √ / E
10. Ability to develop and deliver workshops to service users with a range of support and learning needs / √ / √ / E
11. Ability to use basic IT programs / √ / √ / E
12. Ability to communicate effectively with service users, committees, colleagues and other professionals, and promote the organisation / √ / √ / E
13. Ability to maintain basic administrative systems / √ / √ / E
14. Ability to collate and maintain a range of statistical and other information / √ / E
15. Ability to self service including the use of a word-processing package (keyboard skills will be tested at interview) / test / E
Values
16 Comprehensive understanding of and commitment to equalopportunities / √ / √ / E
17 Commitment to social justice and the empowerment of women / √ / √ / E
Other
18. Good attendance record and the ability to cope with pressure / √ / √ / E
19. Ability to work as part of a Team and independently / √ / √ / E
20. Ability to work flexibly, including evenings and some weekends and participate in the Centre Duty Rota / √ / √ / E
Rating: E= essential, D= desirable