Developing the Service Sector of the Philippines: A Study on the Strategies of ASEAN Countries’ Service Sector

A Research Paper

Presented to the Faculty

Of the College of Business and Economics

De La Salle University-Manila

In Partial Fulfillment

Of the Requirements for

CONADEV

by:

Evangelista, Marianne Joyce M.

Lim, Eric Darryl N.

Park, Michael

Rocafor, Shirley C.

Teh, Germaine Larisse Y.

September 2010

Acronyms

ADBAsian Development Bank

AECASEAN Economic Community

AFASASEAN Framework of Agreements on Services

AMAAnti-Monopoly Act

APTASEAN Plus Three

ASEAN Southeast Asian Nations

AusAIDAustralian Agency for International Development

BDMSBangkok Dusit Medical Services

BEDBBrunei Economic Development Board

BFMBoutique Fund Managers

BIMP-EAGA Brunei Darussalam – Indonesia – Malaysia – Philippines East ASEAN Growth Area

BPOBusiness Process Outsourcing

CARCapital Adequacy Ratio

CETContinuing Education and Training

CIACentral Intelligence Agency

DAtEDesign Against the Elements

DILGDepartment of Local Government

DPWHDepartment of Public Works and Highways

E-PCOElectronic Preferential Certificate of Origin

FDIForeign Direct Investment

FSMPFinancial Sector Master Plan

FTAFree Trade Agreement

FTZFree Trade Zones

GDPGross Domestic Product

GSISGovernment Service Insurance System

GNP Gross National Product

GPIFGovernment Pension Fund

IACInvestment Advisory Council

IAISInternational Association of Insurance Supervisors

IBAInternational Bankers Association

ICCInternational Chamber of Commerce

ICTInformation and Communication Technology

IMP3Third Industrial Master Plan

ISOInternational Organization for Standardization

ISTCIndustry Skills and Training Council

JCIJoint Commission International

JGBJapanese Governmental Bonds

JPBJapan Post Bank

JPIJapan Post Insurance

KPOKnowledge-process Outsourcing

LSPLogistics Service Providers

MASMonetary Authority of Singapore

MFIMicro-finance Institutions

MIDAMalaysian Industrial Development Authority

MIPRMinistry of Industry and Primary Resources

MITIMinistry of International Trade and Industry

NEDANational Economic Development Authority

NGONon-governmental Organizations

NSCBNational Statistical Coordination Board

ODREOwnership of Dwellings and Real Estate

OECDOrganization for Economic Cooperation and Development

OFWOverseas Filipino Worker

PERCPolitical and Economic Risk Consultancy

PNPPhilippine National Police

PPPPublic- Private Partnerships

R&DResearch and Development

REITReal Estate Investment Trust

RKNNational Development Plan (Brunei)

SONAState of the Nation Address

SSSSocial Security System

STEPIScience and Technology Policy Institute

SMESmall and Medium-sized Enterprises

TCSTransportation, Communication and Storage

UNCTADUnited Nations Conference on Trade and Development

UNDPUnited Nations Development Programme

USAIDUnited States Agency for International Development

VATValue Added Tax

WDAWorkforce Development Agency

WTOWorld Trade Organization

Table of Contents

PAGE

List of Tables7

List of Figures8

Rationale9

Research Objectives10

Scope and Limitations11

Review of Related Literature

Philippines: Overview and Service Sector Analysis12

Service Sector (Overview and Analysis)17

Analysis

Transportation, Communication and Storage77

Trade82

Finance90

Ownership Dwellings and Real Estate94

Private Services97

Government Services102

Conclusion106

Recommendation

References

List of Tables

PAGE

Table 1: 2008- 2009 GDP and GNP Per Capita 12

Table 2: Annual 2008 and 2009 GNP and GDP by Industrial Origin.14

Table 3: Gross National Product and Gross domestic Product by Industrial 17

Origin: 1st Quarter 2009 and 1st Quarter 2010

Table 4: Gross Value Added in Services Annual 2008 and 200919

Table 5: GDP composition by sector (%) - ASEAN Countries21

Table 6: Singapore Corporate Tax Rate (1997-2010)30

Table 7: Summary of Key Improvements in Service Sector Identified32

Table 8: Total investment per subsector in Malaysia.45

Table 9: Cambodia’s Real Economic Growth by Sector.55

Table 10: ASEAN Plus 3 GDP Composition per Sector.67

Table 11:TCS Subsector breakdown. Philippines vs. ASEAN & ASEAN Plus Three78

Table 12: Trade Subsector breakdown. Philippines vs. ASEAN &

ASEAN Plus Three83

Table 13:Finance Subsector breakdown. Philippines vs. ASEAN &

ASEAN Plus Three91

Table 14:ODRE Subsector breakdown. Philippines vs. ASEAN &

ASEAN Plus Three94

Table 15:Private Services Subsector breakdown. Philippines vs. ASEAN &

ASEAN Plus Three99

Table 16:Government Services Subsector breakdown. Philippines vs. ASEAN &

ASEAN Plus Three102

List of Figures

PAGE

Figure 1: Phils. GDP by Sector.13

Figure 2: Phil. Labor Force Occupation by Sector14

Figure 3: Liberalization of the service sector.47

Rationale

In the 1940s, the Philippines ranked as one of the richest countries in Asia, only next to Japan. Today, the country’s economic development has unfortunately lagged behind many of its Southeast Asian neighbors; this is the reason why as of 2010, it is considered as one of the poorest (

Despite having fairly rich natural resources and a large pool of human workforce, years of internal problems such as economic mismanagement and political volatility coupled with the 1997 Asian Financial crisis have led to the continued underdevelopment (Elliot, 2007). As high government spending had negatively affected the growth of the economy in the Philippines, particular sectors such as the country’s service sector and the large remittances from Filipinos working abroad played a major role in sustaining the country’s GNP. In fact, according to the country’s economy is vastly dependent on the services and manufacturing sector.

In a study conducted by Bautista (2003) on the economy of the Philippines, it is said that from 1967 to 2002, the service sector has been the most stable and that only in 3 years out of the 35 (1984, 1985, 1991) did it have a negative growth rate. Moreover, since the 1960s, it has sustained higher growth rates than the growth rates in both the GDP and GNP (Bautista, 2003). With such stable growth rate and higher output contribution, the service sector was able to provide greater employment opportunities to both males and females, as compared to the other sectors (Bautista, 2003).

With such growth and positivity in the recent years, there are said to be proposals for the country to “abandon” the manufacturing sector and shift its policy to support the services sector (Trade Chakra, 2010). “This phenomenon characterized by the massive transition of labor and output share from manufacturing to the services sector is widely referred to as deindustrialization” (Trade Chakra, 2010). The country has yet to do such a decision since this will entail shifts in “education policy, infrastructure projects, trade and industrial policy, budget allocation, and other important areas” (Trade Chakra, 2010).

In order to gain a good perspective on the overall growth of the leading sector in the country, this research paper will specifically focus on the recent performance of the service sector and compare it vis-à-vis to its counterparts in the different countries in the ASEAN (Southeast Asian Nations) region. Further analysis would show the different strengths and weaknesses of the said sector that would help the country find ways to improve and maximize the potential of its service sector to the fullest. Consequently, this would uplift the continuing increase of economic development in the country.

Research Objectives

This study is aimed to accomplish the following objectives:

  1. To determine the status of the service sector in the country.
  2. To compare the similarities and differences of the service between the Philippines and the other ASEAN countries.
  3. To identify key improvements to the Philippines’ service sector by applying the best strategies practices of ASEAN countries for their respective service sectors

Scope and Limitations

As mentioned in the rationale, this research focused mainly on the ten (10) countries that comprise the organization of Southeast Asian Nations or ASEAN and their different service sectors. Japan, China, and Korea which forms part of the ASEAN + 3, are also included in this study to obtain more information on the best practices of their service sectors. The rank of the different countries should not affect the results. The authors acknowledge that there is huge differences in the size of the GNP of the different ASEAN countries; the rankings are there as a guide for the qualitative information.

This paper utilized statistical data as of current prices because constant 1985 prices data of the Philippines are based on a different base year for other ASEAN countries. Access to information on the base year of the different countries will proved to be unfeasible given the limited time and resources allotted for this research paper. Also, inflation is an important consideration given that the paper aims to provide a current situationer of the Philippines as well as the ASEAN countries.

As for the data on ASEAN countries, it is important to delineate that the aim of the paper is to look into how these respective countries focus on and support their service sectors. Ranking, therefore, is based on contribution to GDP of the said sector and not the base GDP of each country. The aim is to provide a linkage of analysis between the service sector support (i.e. programs, policy, laws) and actual contribution to GDP of the sector.

Review of Related Literature

Philippines Overview

Just after the World War II era, the Philippines have become one of the poorest countries in Asia. Economic mismanagement and political volatility was deemed the reason for the economic stagnation of the country. Also, a recession occurred throughout 1984 to 1985. The economy started to pick up during the 1990s but due to the Asian financial crisis in 1997, the Philippines is affected once again. President Arroyo was able to restore economic stability but weak infrastructure and education systems, and trade and investment barriers have threatened long-term growth.

PER CAPITA: GROSS DOMESTIC PRODUCT, GROSS NATIONAL PRODUCT
Annual 2008 and 2009
AT CURRENT PRICES, IN PESOS

ITEM / 2008 / 2009 / Growth Rate
(%)
A. Estimates in current pesos
1. GROSS DOMESTIC PRODUCT / 81,910 / 83,261 / 1.6
2. GROSS NATIONAL PRODUCT / 91,330 / 95,525 / 4.6

Table 1. 2008- 2009 GDP and GNP Per Capita

According to the National Statistical Coordination Board (NSCB.gov.ph), the country’s GDP per capita has increased by 1.6 percent from 2008 to 2009 at 83,261 pesos (in current pesos).

The CIA World Factbook (2010) estimates that as of 2009, the services sector of the Philippines contributes the most income to the country’s GDP at 55.1 percent (Figure 1). Coming in second is the industry sector at 29.9 percent and last is the agricultural sector at 14.9 percent.

Figure 1: Phils. GDP by Sector. Source: CIA The World Factbook (

GROSS NATIONAL PRODUCT AND GROSS DOMESTIC PRODUCT

BY INDUSTRIAL ORIGIN:

Annual 2008 and 2009

AT CURRENT PRICES, IN MILLION PESOS

INDUSTRY/INDUSTRY GROUP / At Current Prices
2008 / 2009 / Growth Rate
(%)
Agri. Fishery, Forestry / 1,102,756 / 1,144,615 / 3.8
Industry Sector / 2,349,426 / 2,295,126 / -2.3
Service Sector / 3,971,031 / 4,229,402 / 6.5
GROSS DOMESTIC PRODUCT / 7,423,213 / 7,669,144 / 3.3
Net factor income
from the rest of the world / 827,036 / 1,031,679
GROSS NATIONAL PRODUCT / 8,250,249 / 8,700,822 / 5.5

Table 2. Annual 2008 and 2009 GNP and GDP by Industrial Origin. Source: National Statistical Coordination Board (NSCB)

The data from the table above shows the actual figures of the Agricultural Sector (1,102,756), Industry Sector (2,295,126) and Service Sector (4,229,402). From 2008 to 2009, the growth rate of the Service Sector (6.5%) places itself higher than the Agriculture Sector at (3.8%) and definitely different from the Industry Sector at (-2.3%).This would imply that the value-added production of the Service Sector to GNP.

The high labor force participation in the services sector reflects the same lead among the sectors at 51 percent. Agriculture comes second at 34 percent and industry at 15 percent. Though Agriculture employs more employees in the Philippine Labor Force, the Industry Sector is earning more at 2,295,126 compared to the GNP of the Agricultural Sector at 1,144,615 for 2009.

Figure 2: Phil. Labor Force Occupation by Sector (nscb.gov.ph)

Agricultural

The agricultural sector in the Philippines is rich in agricultural potential, but has inadequate infrastructure, lack of financing, and the existence of government policies have limited productivity gains. The agricultural sector employs one-third of the work force (35% as of CIA 2008) but provides less than a fifth of the GDP (19% as of CIA 2009). Due to deconstructive fishing methods, lack of funding, and inadequate government support, the future of the industry is unclear. Though 40% of the total land area of the Philippines is arable farmland, limited productivity exists. Due to adverse weather conditions, the industry is expected to slow further.

Industrial

In 1981, the government proposed the industrialization strategy which stressed the development of exports and the implementation of 11 major industrial projects which includes copper smelter, phosphate fertilizer plant, aluminum smelter, diesel-engine manufacturing plant, expansion of the cement industry, cocochemical complex, integrated pulp and paper mill, petrochemical complex, heavy engineering industries, integrated steel mill, and the production of alcogas (Encyclopedia of Nations, 2010). The Philippines is a labor-surplus country with over 37.73 million people in the Labor Force (CIA), and the government has traditionally encouraged the development of labor-intensive industries, such as textile production and the assembly of electrical and electronic equipment (CIA). However, manufacturing has made only a relatively small contribution to overall employment, taking in only 15% (CIA). Electronic shipments declined by 3% in 2008 from the previous year whereas there was a 23% decline in the fourth quarter revenues compared to the previous year’s fourth quarter. There is a great potential in mining wherein the country has reserves in chromate, nickel, and copper. The country has reserves for geothermal, hydro, and coal energy. The industry’s decline has been caused by low metal prices, high production costs, and lack of investment in infrastructure. In 2004, the court allowed up to 100% foreign-owned companies to invest large-scale exploration, development and utilization of the minerals, oil and gas.

New taxes have helped increase funding for the additional spending of the government on social services and infrastructure. In 2004, approved in legislation were the adjustments in the excise tax rates for tobacco and liquor products until 2011. In 2005, an amended value added tax (VAT) was increased from 10% to 12%. In January 2005, a performance based rewards system was enacted in the government’s revenue collecting agency. In contrast to the annual population growth rate of 2.04%, population living below the national poverty line increased between 2003 and 2006 from 30% to 33%.

The Philippine economy is equipped to endure in the short term the global financial crisis. The Philippine banking sector, has limited direct exposure to the distressed financial institutions overseas. Available also are the conservative regulatory policies (prohibition of investments in structured products, and shielded insurance sector from exposure to financial firms). Though direct financial exposure to investments and financial institutions is limited, problems with economic growth, poverty alleviation, employment, remittances, credit availability, and overall investment prospects are a growing concern.

In 2007, GDP grew by 7.3% due to increases in government and private construction expenditures, information communications industry, post-drought agricultural harvests and strong private consumption. Also, it is due to 14.4bn dollars in remittances (10% of GDP).

GDP growth slowed to 3.8% in 2008 from impact of high food and fuel prices and global financial uncertainties. Increase of remittances of 13% in 2008 (16bn dollars) helped the domestic economy.

It is notable that the growth rate of the service sector reached 10.5% compared to the difference to the 18.3 growth rate of the industry sector at current prices. Moreover, the table below shows that the service sector was able to attain 1,056,410 compared to the lower figures for industry (601,338) and agricultural (278,443).

GROSS NATIONAL PRODUCT AND GROSS DOMESTIC PRODUCT BY INDUSTRIAL ORIGIN

At Current Prices

INDUSTRY/INDUSTRY GROUP / Q1 2009 / Q1 2010 / Growth Rate
(%)
AGRI.FISHERY,FORESTRY / 270,653 / 278,443 / 2.9
INDUSTRY SECTOR / 508,234 / 601,338 / 18.3
SERVICE SECTOR / 956,355 / 1,056,410 / 10.5
GROSS DOMESTIC PRODUCT / 1,735,242 / 1,936,192 / 11.6
Net factor income
from the rest of the world / 234,212 / 303,188
GROSS NATIONAL PRODUCT / 1,969,454 / 2,239,380 / 13.7

Table 3: GROSS NATIONAL PRODUCT AND GROSS DOMESTIC PRODUCT BY INDUSTRIAL ORIGIN: 1st Quarter 2009 and 1st Quarter 2010. (nscb.gov.ph, May 2010)

Service Sector (Overview and Analysis)

According to a report by the Asian Development Bank (ADB) and the Department of Interior and Local Government (DILG) of the Philippines (2009), national urban growth has been driven by the service sector, as far back as the 1980s. The said sector has been expanding at an annual average rate of 4.0 percent, while both the industrial and agricultural sectors’ growth were slower paced, both at 1.9 percent. From 1980 to 2005, the share of the service sector to the Philippines’ gross domestic product (GDP) has increased from 36.0 percent to 48.2 percent. The largest subsector is the wholesale and retail trade which accounted for almost 35% of gross value added in the service sector in 2005. The fastest growing subsectors of the sector are trade, communication and storage together with private services were at 5.2% and 5.0% per annum, respectively.

The share of the service sector compared to the other has increased over the past few years. As of 2006, the services sector contributed to 48.3 percent of the total GDP of the Philippines. Industry had 32.8 percent while agriculture only stood at 18.8 percent. (Yap & del Prado, 2007)

In recent years Asia has been experiencing major growth in the service sectors of its many countries. The Philippines grew by only 1.9 percent in the first three months of 2009, but ended the first quarter of 2010 with a growth of 6.1 percent, thus validating the proposals made in the past for the country to “abandon” the manufacturing sector and shift its policy in support of the services sector (Yap & del Prado, 2007). Also according to Yap & del Prado (2007), the transition of labor and output share from manufacturing to the services sector is widely referred to as deindustrialization. This follows the traditional development models of human societies’ sequential pattern of economic development—from agricultural to industrial and to services-oriented economies. The share of the services sector to total Gross Domestic Product (GDP) in the Philippines has increased steadily in the past three decades. As of 2006, it stood at 48.3 percent compared to 32.8 percent for industrial manufacturing and 18.8 percent for agriculture. Then in 2009, it grew to comprise 54.2% of the total GDP and employs 50% of the labor force (CIA).

The service sector is typically broken down into the following: a. Transport, Communication and Storage; b. Trade; c. Finance; d. Ownership of Dwellings & Real Estate; e. Private Services; and f. Government Services. The private services performed strongly as seen in the percentage contribution and growth rate in the tables below with the trade subsector following closely.