WebStats User’s Guide
(Windows Version)
Advanced Internet Technologies, Inc.
December 18, 2005
Search All Your Favorite Engines from a Single Source with tyBit!!! (Download Now)
Revision History: This is version 1.0 of the WebStats User’s Guide for AIT Web Hosting customers using Windows fully managed web hosting accounts.
Version 1.0 / This version has information about installation and simple configurations of Webalizer in the AIT fully managed Windows Web Hosting environment.Preface:
This document is the user’s manual for the WebStats program offered by AIT to all Windows fully managed web hosting customers. This application can be installed for all domains on a fully managed web hosting account through the SMT.
Target Audience:
AIT Customers
Table of Contents
1. Installing logs through the SMT for a Top Level Domain
2. Installing logs through the SMT for a Virtual Host
3. Installing WebStats for a Top Level Domain or a Virtual Host
4. Using WebStats
5. Tracking Reports
o Who’s On
o Watches
§ IP Watch
§ URL Watch
§ Click thru Watch
6. Summaries
o Yesterday
o Last Week
o Last Month
7. Usage by
o Analysis
o Sessions
o Hits
o Page Views
o Kilobytes
o Session Time
o Kilobytes per Session
o Hits per Session
8. Pages by
o Analysis
o Usage Map
o Page Views
o Downloads
o Download Errors
o Least Views
o Entry Point
o Exit Point
o Viewed Once
o Time Spent
o Page View Errors
o Directory
9. Browsers by
o Analysis
o Agent Type
o User OS
o Browser Tag
o New Tags
10. Referrers by
o Analysis
o URL
o New URLs
o Domain
o Search Eng
o Keyword
11. Sessions by
o Analysis
o Net Identity
o Net Location
o Machine ID
12. Troubleshooting WebStats
Installing logs through the SMT for a Top Level Domain
To have web statistics, you must first have web server logs. To ensure logs are enabled for a top level domains, follow the instructions below:
1. Log in to the SMT / cpanel as reseller ()
2. Click the “Enable Web Logs” link under Web Services. Figure 1-1 below shows an example of what the user will see. To create web logs for a domain name, select the domain’s radio button and then click the “Enable Logs” link.
Figure 1-1
3. After the link is clicked, a screen like Figure 1-2 will appear. This form just confirms that the user would like to generate logs or to stop logs.
Figure 1-2
4. To enable or disable logs, simply click the appropriate radio button and click “Update Site”. This ensures that logs are enabled for the domain in question.
5. To verify that logs have started, you will need to stop and start the ‘WWW’ service for the domain that has had logs enabled. Follow the instructions for stopping and starting the ‘WWW’ service in the SMT 4.1 for Windows User’s Guide.
Installing logs through the SMT for a Virtual Host
To have logs for a virtual host, follow the same instructions as installing logs for a top level domain.
Installing WebStats for a Top Level Domain or a Virtual Host
1. Log in to the SMT / cpanel as reseller ()
2. Make sure the domain you are adding a stats server to, does not have a stats server. Meaning delete it, if it is there.
3. Add Stats server with the following specifics.
1. Selected Website - Choosethedomain in the drop downmenu that you wish to add a stats server to.
2. Date Format - Make sure that the directory shown is pointing to the correct folder containing the log files. The correct folder beginning with W3... This is usually in the log directory. If not check the www or elsewhere.
3. Log Path – The default log file path is already selected for most installations, however it can be changed by using the ‘Browse’ button to find the log file on the server that you would like to use.
4. Log Scan - In the Log scan option, change it to 0 sothe statswillupdate quicker. The values range from 2 minutes to 24 hours. This is how often the stats will be updated with logs from the web server.
5. Log Filter - The log filter should be left alone except the capital "L" should be lowercase.
6. Default User Account - Make sure the right default account and password is selected for that specific domain.
7. Aliases – This should include all domain names that are pointed to that website. For example, you may include ‘www.domain.com’ in this aliases box.
8. Exclude – This option can be used to input different IP addresses that you want to exclude from being analyzed. For example, if your office has several people in it and each of them surf the internet through 1 external IP address, and you don’t want to count their traffic towards your stats, you can include the IP address there so it is not analyzed.
9. Suspend – This option will stop the web stats from running. If ‘no’ is selected, web stats are enabled. If ‘yes’, the stats server is stopped for that domain.
4. Simply click submit, and you have added this stats server. The existing stats will be update with the next 2-5 minutes.
Using WebStats (LiveStats)
With Web Stats tracking your visitors, you’ll know:
· How many users visit your web site every day, week, or month?
· Who are they?
· Where they come from?
· What pages they enter on, exit from and visit longest?
· How today is shaping up?
· Who’s on right now?
· What part of your site is most popular?
· What search engines people are using to find your site?
· What keywords people use to find your site?
To find this information inside of the WebStats reporting interface, follow the instructions below:
1. Login to the SMT / cpanel as a reseller or a webadmin.
2. Click Web services > Manage > Web Stats Analyzer.
3. Select the domain that you would like to review stats for.
4. Click “Login to stats server”
5. When the new window opens, you can copy the URL and provide that to your customers for future use. This way, your customers do not need to login to the SMT to see the stats server URL. Figure 4-1 below shows the beginning of the login area where the domain name is input.
Figure 4-1
6. Enter the domain name that you want to view.
7. After you click “View Statistics” a username and password prompt will appear. This prompt should be filled in with the username/password that you used in the installation steps.
Figure 4-2
The WebStats interface offers a near infinite number of Web statistics reports. There are 40 major reports and most have zoom views that show more details. Most reports can be viewed for any day, week, month or range up to 93 days in the previous year. The Who’s On, Summaries and Watches have fixed ranges.
Each interface will have it’s own specific options, however the options below are pretty common among each report.
· Refresh Button - The button forces the WebStats to calculate a new report. Note the time stamp located in the upper left corner of the report showing report generation time.
· Printing Reports - WebStats can generate a printable version of a report anywhere the icon is displayed. Printable reports contain no navigation controls such as buttons. The print icon is used to send the report to the printer.
o Select the report you want to print then click the Print button.
o Use your Web Browser File/Print option to send the print job to your printer.
o Use your Web Browser Back button to return to the WebStats interface.
· Export - The button is used to download files containing statistics data in CSV (Comma Separated Variables) format. Many database packages support CSV imports. To save the CSV to hard disk:
o Select the report you want to export then click the Export button.
o Back Button
o The Back button is used to take you back from zoomed reports to the main report.
· Help – The icons will be shown on the upper right hand corner of all most any page. Use this help to guide you through reports, or options on each page.
Zoomed Views
On many reports you will see magnifying glasses indicating a detailed report is available for the adjacent item. The globally selected report period is automatically applied to detailed reports.
Reports are selected from the expanding menu located on the left side of the WebStats interface. Also, where applicable, you will get detailed graphs. Graphs, in some instances, can be changed from pie charts, to line charts, to bar graphs. Below is an example of each:
Bar graph option
Figure 6-1
Line graph option
Figure 6-2
Pie chart option
Figure 6-3
2D option
Figure 6-4
Date Selection
The date selection, shown in Figure 7-1 below, shows that you can select specific date ranges, months, or days to look at your statistics.
Figure 7-1
Tracking
o Who’s On - Who’s On displays individual sessions by their unique IP Address. The corporate identity, geographic origin and machine name of the IP Address are identified if available.
o Who’s On is accurate to within 2, 5 or 10 minutes depending on what granularity option was selected by the global administrator (see Scan Logs Every). Who’s On will not be displayed if the scan time is greater than 10 minutes. Additional information is available in the zoomed view for individual sessions. The Who’s On zoomed view The Who’s On zoomed view displays extended session information. Each session is identified by its unique IP Address. RDNS, corporate identity, geographic location, time spent, hits vs. kilobytes, Browser tag and referring URL where possible. A record of the date, time and URL requested is displayed. This record is purged when the session expires after 15 minutes of inactivity.
o Session details can be turned off from the Disable Who’s On session history option located at .Global Settings/Behavior Settings.
o Watches - Watches are used to provide enhanced details where required. Watches are created and managed by the Virtual Server administrator. They allow individual Web site resources, IP Addresses, inbound click-thrus and outbound click-thrus to be tracked in detail. Watch reports can be viewed for any day, week or month or date range within recorded Web site history.
· IP Watch - Created to watch an IP Address or range of IP Addresses, this watch will count the number of times the IP Address or range of IP Addresses will access the Web site. With detailed logging enabled a record of the date, time and the requested URL is created.
· URL Watch - Created to watch a URL, this watch will count the number of times the URL is requested. With detailed logging enabled a record of the date, time and IP that requested the entity is created.
· Click Thru Watch - Created to accurately count the number of times a link between two pages is used. The URL of the referring page is changed to direct the browser to WebStats, and WebStats transparently redirects them to the target site. With detailed logging enabled a record of the date, time and IP of the referred browser is created.
Summaries
o Summaries are predefined reports that contain all the analysis information for the date ranges of Yesterday, Last Week and Last Month.
o Yesterday - Yesterday covers the last full day of history. The period is one day.
o Last Week- Last Week covers the last full week of history. The period is 7 days.
o Last Month - Last Month covers the last full month of history. The period is the number of days in the month.
Usage by
· Analysis - The Site Activity Analysis, Page Usage Analysis, User Agent Analysis, Referrer Activity Analysis, and Sessions by Network Location sections are included in all of the reports.
o Site Activity Analysis - The Site Activity Analysis section provides a breakdown of the amount and nature of traffic that has occurred on the Web site.
o Server Activity Totals for Period - The Server Activity Totals for Period displays totals for sessions, kilobytes and hits, including a breakdown of hits into page views and non-page views.
o Session Averages for Period - The Session Averages for Period displays average activity for a session in the time period, including average hits, average time spent and average kilobytes transferred.
§ Total sessions served shows the number of sessions that have occurred in the period.
§ Total sessions served with time history shows the total number of sessions that occurred in the period that had more than one hit. Sessions with only one hit are assigned a length of one second, but don’t get counted in this total.