Night auditor job description and profile
The job of a night auditor is to ensure that the daily accounts regarding accommodation are fine or perfect or not. For example in a hotel food facilities are accurate or not. It may either be a part time or full time job. Duties may extend beyond just auditing and accounts. He or she may also have to double as front desk receptionist.
Night auditor duties and responsibilities
The duties and responsibilities of a night auditor are:
- A night auditor has to balance the books and accounting records and have to keep the track of daily income and expense which actually includes room charges, room service charges and charges of other paid services in a hotel
- He or she will have to maintain the records related to guests so she or he will have to make ledgers and settle check-in and check-out accounts
- He or she will have to take care of the guests and has to allocate rooms or change rooms if requested and should have to record all the information
- He or she will have the qualities of communication so that can greetguests at the reception and make necessary formal entries
- He or she will have to collect payments at the time of checking out from clients
- He or she will have to understand the rules and regulations of the hotel and will have to process refunds as per the regulations of the hotel
- He or she will have to estimate the everyday expenses and take care about the incomes.
- He or she will have to do the work related to coming day such as checking finances, making deposits while keeping sufficient for the coming day
- He or she will have to record all the statements and have to make entries of all information in the computer
- He or she will have the knowledge of modern techniques such as will be able to make online reservations and post information about room vacancy
- He or she will have to take care of the guests and will have to maintain confidentiality of all guest information
- He or she will also be able to handle the customer and can tackle customer complaints or if it is needed , refer the complaints to respective departments
Night auditor skills and specifications
The skills and specifications of a night auditor are:
- The candidate should have the excellent communication skills as it is the job of negotiating with people.
- The candidate has to organize the information so it is very necessary that he or she has to be extremely organized and meticulous in work
- He or she must have the excellence in mathematics and accounts
- He or she must have the extraordinary working skills and tremendous presence of mind
- He or she will have the quality of working in a stress full environment and has excellent troubleshooting and decision making skills
- The candidate should have the good customer service ethics and understanding
- He or she has the ability and knowledge on personal grooming
- The most important requirement for the post is that the candidate should have thorough knowledge regarding different charges of the hotel like updated room rents
- He or she should have the ability to work under stress
Night auditor education and qualification
The qualification for a night auditor actually depends on the company whether it is large or small and the education is needed The candidate should have a high school diploma with mathematics as a subject works for small hotels but for big hotels, a college degree in accounting and finance is necessary.
Night auditor salary
A night auditor can get the salary depends up on the factors like up on the hotel, experience, qualities of the candidate. He or she may earn between $16,000 and $31,000 per annum.