Job Title Corporate Account Manager (Permanent)

Breast Cancer Campaign

Job Description

Job title Corporate Account Manager (permanent)

Reporting to Corporate Partnerships Account Team Manager

Reports N/A

Location London EC2

Hours 37 hours per week

Salary Band E1 - £34,345

About Breast Cancer Campaign

Breast Cancer Campaign’s mission is to beat breast cancer by funding innovative world-class research throughout the UK to understand how breast cancer develops, leading to improved diagnosis, treatment, prevention and cure.

The Corporate and Trust team has been successful and respected for many years – with hugely successful partnerships including ASDA, Debenhams, Reckitt Benckiser (Vanish), Travis Perkins, Filofax and Ladbrokes.

Breast Cancer Campaign is embarking on one of the most exciting periods in its history with the launch of the Breast Cancer Campaign Tissue Bank. This is the charity’s first ever capital appeal with a clear 5-year strategic plan designed to position the charity to achieve its goal. This appeal provides increasing opportunities to promote and sell the uniqueness of Breast Cancer Campaign, and therefore develop more long term, high value strategic partnerships.

The Post

There is already a strong history of success with corporate partners and with focused impetus and ambition, our existing partners can become more embedded into the long-term work of the Charity, creating value-driven partnerships that generate demonstrable value for all parties – including women with breast cancer. This is a role in which the post-holder can quickly make his or her mark.

The Corporate and Trust Team is responsible for developing and maximising support from companies throughout the UK, with an ambitious target of over £3 million. The seven members of the team include Head of Corporate and Trusts, in the new business team a Business Development Manager and two Partnership Development Managers, and in the accounts team a Corporate Partnerships Manager, Account Manager, and Account Executive, and a Trusts Manager.

This is an ideal role for a creative account manager who has experience of spotting opportunities, developing new propositions and growing income from existing, long term partners.

Working relationships

External

·  Current corporate partners – at board and senior levels

·  Supporters and networks across the charity

·  Breast Cancer Campaign scientists where relevant

Internal

·  Colleagues within Fundraising and Supporter relations

·  Colleagues within Research and Policy, Communications and Resources directorates

·  Chief Executive, Trustees, Volunteers

Main responsibilities

Relationship management

·  Provide a high-quality service of client management for numerous high profile and high value companies incorporating cause related marketing, sponsorship, and Charity of the Year partnerships

·  Proactively develop excellent relationships across the business, networking at all levels to ensure sufficient contacts across the business and suppliers, drawing in senior Campaign colleagues as appropriate

·  Thoroughly explore all avenues for potential support, maximising mutual benefits, including income, longevity and reinforcing the relevancy of breast cancer as a vital cause for all stakeholders (staff, suppliers and customers)

·  Effectively cross-sell existing Charity activities, to ensure partners are engaged in a broad mix of fundraising and non-fundraising activities

·  Establish yourself with confidence and authority across all stakeholders, ensuring that you not only meet partner expectations but deliver an exceptional experience of working with Campaign

·  Attend and chair regular client meetings, produce contact reports, negotiate legal agreements, and ensurecompliance with copy approval procedures, charity law tax/VAT regulations as required as well as general administrative duties

·  Liaise effectively with internal departments, including Events, Community, Communications and Research & Policy, to ensure clients’ and the Charity’s requirements are realised

·  Create and deliver engaging presentations to motivate and inspire staff to support the Charity

·  Undertake appropriate monitoring, evaluation and reporting of corporate partners

·  Create and implement effective exit and legacy strategies as appropriate, ensuring all partners experience a positive experience of working with the Charity and are happy to recommend Campaign as an ideal charity partner

Partnership development

·  Working with your line manager, drive the development of new ideas and creative propositions for all partnerships, creating a shared vision with partners and increasing fundraising potential and wider opportunities

·  Create and implement detailed development plans for each partnership, setting clear objectives and KPIs, as well as an ambition to ‘surprise and delight’ each partner

·  Demonstrate clear understanding of the business needs and present the benefits of supporting Breast Cancer Campaign, ensuring a tailored approach to each partner

·  Work with the Corporate Partnerships Managers and Director of Supporter Relations and Fundraising to contribute to the budget setting process and to help develop and implement the Corporate Fundraising strategy

Financial

·  Collate, monitor and evaluate campaign income and expenditure, and prepare financial reports relating to individual campaigns on a regular basis

Other

·  To develop a high level of knowledge and understanding of Breast Cancer Campaign and to have a commitment to medical research

·  To represent the Charity in a way that is consistent with its work and philosophy

·  Work as part of the wider Fundraising department to ensure a co-ordinated approach to all fundraising prospects

·  Work closely with other internal departments, including Events, Community, Research & Policy, as well as Communications to maximise PR as appropriate

·  Maintain accurate RE database records, in line with agreed objectives of the team

·  Manage and co-ordinate all administration and be self-servicing

·  Represent the department and the Charity at nation-wide fundraising and awareness events, and attend cheque presentations

·  Keep up to date with current corporate and sector issues and fundraising trends

Undertake any other activities as necessary and required in the Corporate Team, some of which may require you to work unsociable hours, including weekends. Breast Cancer Campaign operates a ‘time off in lieu’ policy.

The Employer may require staff to work occasional unsocial hours and weekends; the Employer operates a reasonable ‘time off in lieu’ policy. You may be asked to help in other tasks as and when required.

The Employer encourages the personal development of all staff and opportunities exist to join job related focus groups, training and development courses.

Person Specification

Essential Criteria

Experience

·  Minimum of three years account management experience in a charity or commercial environment

·  Demonstrable track record of successful account management and development – across breadth of corporate fundraising, including CRM, sales promotions and COY

·  Good knowledge of charity law with ability and confidence to negotiate contract terms

Personal attributes & skills

·  Genuine commitment to the work of Breast Cancer Campaign and to the principle of medical research

·  Demonstrable track record of managing relationships to meet and/or exceed targets and expectations, managing a broad portfolio of accounts worth £100,000+

·  Ability to think strategically, adapting fundraising plans to meet the changing needs of both the business and the Charity

·  Excellent written and verbal communication skills, with the ability to communicate and influence a wide range of audiences

·  Outstanding interpersonal skills with a natural talent for networking, persuading and inspiring people at all levels to engage with Campaign

·  Excellent presentation skills with ability to create engaging proposals to meet business and charity objectives

·  Highly numerate with ability to set, monitor and evaluate income and expenditure and create appropriate reports

·  Excellent organisational and time management skills with the ability to use own initiative, prioritise and demonstrate problem solving approach

·  Computer literate in Microsoft Word, Excel and PowerPoint, and experience of databases, ideally Raiser’s Edge

·  Highly motivated and target orientated

·  Ability to work extended hours including weekends on occasions

·  Ability to travel throughout the UK

Ikram Dahman, May 2012

Terms, conditions and benefits

Equal opportunities

Breast Cancer Campaign is committed to a policy of providing equality of opportunity for all employees and has a wide range of employment policies and procedures to reflect how highly we value our employees and ensure fair treatment and representation of staff.

Hours of work

Staff are required to work 37 hours a week from 9.00am to 5.30pm Monday to Thursday and 9.00am to 5.00pm on Friday excluding an hour break for lunch each day. The Charity reserves the right to vary these normal hours of work.

Whilst every effort will be made to ensure that your workload does not require you to work beyond these hours you may from time to time be required to work any additional hours considered necessary to meet business needs.

Staff are not entitled to any payment in respect of any hours worked in excess of their normal weekly hours but the Charity operates a “time off in lieu” arrangement.

Annual leave

Staff are entitled to 25 days holiday per calendar year rising to a maximum of 30 days after the following periods of service:

After 2 years 26 days

After 3 years 27 days

After 4 years 28 days

After 5 years 30 days

Time off policy

Breast Cancer Campaign provides favourable conditions in areas such as maternity, paternity and special leave entitlements and sickness absence.

Good practice policy

The Charity offers competitive salaries assessed against performance and external surveys. Regular appraisals and job evaluation ensure individual development needs and professional training requirements are met.

No smoking policy

In view of the nature of the Charity’s work Breast Cancer Campaign has a very strict no-smoking policy. Members of staff are not permitted to smoke when representing the Charity or at any of the Charity’s events.

Dress code

Breast Cancer Campaign has an informal dress code. Staff are required to dress appropriately for the circumstances.