PRODUCT QUALITY ANALYSIS REQUEST FORM Rev. 1
Requestor: ______Date: ______
Required Information: (* Minimum information required to process your request)
*Company Name: ______
*Customer Contact Name: ______*Phone #: ______
*Email ID: ______
*End Customer (if different than Company above):______
*Product Purchased from:______
*Fairchild Part #: ______ *Quantity Returned: ______
*RequestType: Analysis of Production part Other (______)
Analysis of Engineering Sample
*Failure Location: Incoming Inspection Board level test
Board MountingBurn-in
SolderingSystem Level test
In-circuit TestField (at end customer)
*Test Condition: Administrative (e.g. labeling problem, wrong part, packing problem)
Electrical (e.g. open, short, AC timing, leakage)
Visual Mechanical (e.g. bent leads, cracked package)
*Problem Description: ______
______
Please Note: Products with missing, broken or otherwise damaged leads/pins may not be electrically testable which will impact our ability to verify the failure.
Please supply followingadditional information and details if applicable.
Additional Information:
Customer Part #: ______Customer P.O. #: ______
# Parts Returned: ______Date Shipped: ______
Package Type: ______Device Top Mark: ______
Date Code(s): ______Lot Trace Code(s): ______
Product Lot #: ______Customer Reference #:______
Circuit Schematic Available?YesNoSample Board Available?YesNo
Has Fairchild part been used in this application before?YesNo
Your Mailing Address (if you would like samples returned)
______
Details:
Failure Type: ShortOpen
FunctionalDC Parametric
AC / TimingInput / output not changing
Brightness / intensity / hueOther (______)
Time to Failure: Initial Power On Failure(______) Minutes/Hours
(______) Months(______) Years
Failure Temperature: Room TemperatureLow Temperature (_____C)
High Temperature (_____C)Variable (____C to ____C)
Operating Voltage: Min. Spec LimitNominalMax. Spec Limit
Description of Timing: ______
Input Driven By: ______Output Driving: ______
Have you experienced a similar problem with this device before? YesNo
If yes, can you provide the Fairchild PQA #? ______
What Is The Level Of Failure ?
Field reliability problem orgreater than 10% component defect level
System level failures or1% to 10% component defect level
Veryhigh component defect level (>100ppm - 10,000ppm)
Higher than normal component defect level (>10ppm - 100ppm)
Low component defect level (<10ppm)
What Is The Impact Of The Failure?
Creates a serious product safety problem.
A recall from the field is likely due to reliability concerns.
Causing a line down situation.
Missed shipments of final product.
Causing a re-schedule of production plans.
Results in very high level of board rework (>2%)
Results in a moderate level of board rework (1% - 2%)
Results in a small amount of board rework (<1%)
“Normal” line fall out, being tracked for corrective actions.
No impact, no corrective action required at this time.