Bridge User Guide - Master Covers

Bridge
User Guide - Master Covers
Version 2.4.83

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Table of Contents i

Introduction 1

Managing Master Covers 2

Guide 2

Creating a New Master Cover 2

Viewing and Modifying a Master Cover 4

Setting a Master Cover to Draft, Test, or Live Status 5

Copying a Master Cover 7

Deactivating a Master Cover 9

Generating a Master Cover Report 10

Details Pages 12

Guide 12

Quote Calculations Order 12

General Information 14

Product Description 22

Policy Numbering 25

Policy Settings 31

Automatic Processing 45

Quote Groups 51

Creating a New Quote Group 51

Viewing and Modifying a Quote Group 53

Quote Options 55

Adding a Quote Option 55

Viewing and Modifying a Quote Option 59

Insurers 62

Adding an Insurer 62

Viewing and Modifying an Insurer 65

Removing an Insurer 66

E-mail Configurations 68

Creating an Automatic E-mail Configuration 68

Creating a Manual E-mail Configuration 75

Viewing and Modifying an E-mail Configuration 83

Deactivating an E-mail Configuration 84

Documents / Forms 86

Adding a Document or Form 86

Viewing and Modifying a Document or Form 95

Deactivating a Document or Form 97

Rates 99

Creating a Rate 99

Viewing and Modifying a Rate 103

Deleting a Rate 104

Validation & Workflow Actions 107

General Settings 107

Creating a Validation Rule 108

Viewing and Modifying a Validation Rule 113

Deleting a Validation Rule 114

Insuring Conditions 116

Adding an Insuring Condition 116

Viewing and Modifying an Insuring Condition 118

Deleting an Insuring Condition 119

Taxes & Fees 122

Adding a Tax or Fee 122

Viewing and Modifying a Tax or Fee 123

Deleting a Tax or Fee 125

Limits 127

Creating a Limit 127

Viewing and Modifying a Limit 129

Deleting a Limit 130

Deductibles 132

Creating a Deductible 132

Viewing and Modifying a Deductible 134

Deleting a Deductible 135

External Services 138

Payment Settings 140

Reference 143

Workflow Event Types 143

Prorating and Adjustments 148

Rates – Details and Examples 152

Premium Type 152

Rate Type 153

Driver Field 157

Amount or Rate 157

Attachment and Limit 157

Trigger Name 159

Sequence 159

Effective Date and Valid Until Date 162

Setting Time of Day for Policy Terms 163

Display Valid Until Date With Same Day & Month as Effective Date 163

Policy Start Time 163

Combining Valid Until Date and Policy Start Time Features 164

Index 166

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Introduction

Welcome to the Bridge insurance access portal. The system provides a full workflow, from the administration of products and coverage, to the submission and management of individual policies.

Access to all features, options, and data are controlled by the settings in your user account. This guide is for users with master cover management rights, covering the creation and management of master covers. A master cover defines the policy creation rules and parameters for a specific insurance product.

This guide assumes the user is familiar with the general functions of the system. For instructions on logging in and using common features throughout the system, see the User Guide - Introduction document.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Managing Master Covers

This section details the creation and management of master covers.

Guide

Click a link to jump to the appropriate section.

Creating a New Master Cover / Starting the process of creating a new master cover from scratch.
Viewing and Modifying a Master Cover / Editing the details of an existing master cover.
Setting a Master Cover Status / Changing the status of the master cover for editing, testing, or live use.
Copying a Master Cover / Creating a duplicate master cover.
Deactivating a Master Cover / Disabling a master cover so that it cannot be used.
Generating a Master Cover Report / Creating a report showing a detailed listing of master cover settings.

Creating a New Master Cover

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

2. Click Create. The General Information page opens. See the General Information section for a detailed description of the fields.

3. Fill in the necessary information.

4. Click Add to save the master cover but remain on the page, click Add & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover.

5. If you click Add, the Screens widget opens to display all available pages. See the individual page descriptions for further information.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Viewing and Modifying a Master Cover

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover.

3. Use the Screens widget to navigate between pages for the current master cover. Each page is detailed in its own section. See the individual page descriptions for further information.

/ Note: The Status of the master cover can restrict changes. When the master cover is set to Draft or Test all settings can be edited. When the master cover is Live, most settings are locked to avoid causing problems with active clients.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Setting a Master Cover to Draft, Test, or Live Status

The Status of the master cover controls whether the details can be edited and whether the product is available for the creation of submissions.

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

3. The three buttons Set Draft, Set Test, and Set Live are used to set the status of the master cover. The button for the current status is not displayed.

Set Draft / This is the starting status for new master covers. All settings can be changed, but submissions cannot be created.
Set Test / In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow.
All submissions created in test mode (as well as any clients created with those submissions) will be deleted when the master cover is set to Live, including locked submissions.
When the master cover is in test mode and is set to automatically generate policy numbers, any bound policies will be numbered according to the settings, except:
· A prefix of "Test-" will be added at the beginning of the number, in addition to any configured prefix.
· The sequential portion of the number will use an internal system counter instead of the configured Next Sequence Number.
Set Live / When set to live, most settings in the master cover are locked. The master cover is ready for business.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Copying a Master Cover

To reduce unnecessary data entry, Master Covers can be copied to produce a new product. If a planned product is similar to an existing product, the Master Cover for the existing product can be copied and modified to suit the new requirements.

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

3. Click the Copy button. A full copy of the master cover is generated and saved, and a message shows Successfully Copied.

4. The new master cover can now be modified to suit the new product.

/ Notes:
· The copy is Active, and in Draft mode, regardless of the status of the original master cover.
· The name is set to the same name as the original master cover, except that “ – Copy (01)” is added at the end. If other copies already exists, the number in parentheses increases.
Examples:
Master Cover
Master Cover – Copy (01)
Master Cover – Copy (02)
This name can be changed to whatever is required.
· All information is copied exactly as it exists in the original master cover, except for the following:
o The name is modified as described above.
o The Code field is left blank. If the new master cover is to be used for integration purposes, a new and unique code must be entered.
o The Created By and Last Modified By details are changed to identify the user who created the copy, along with the date and time the copy was created.
· The settings for Policy Numbering are copied. These should be modified as necessary to ensure unique identification of policies.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Deactivating a Master Cover

Once created, a master cover cannot be deleted. It can be deactivated, which leaves it linked to any existing submissions, policies, and resources, but prevents it from being used for new submissions.

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

3. Uncheck the Active checkbox.

4. Click Save to save the changes and complete the deactivation of the master cover.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Generating a Master Cover Report

A Master Cover Report can be generated to provide a complete overview of a master cover, detailing settings and linked resources.

The following areas are included:

· General Information

· Insurers

· Distributor Associations

· Limits

· Deductibles

· Rates

· Validation Rules

· Insuring Conditions

· Taxes & Fees

/ Note: Each section is only included if you have the necessary view rights for that section.

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

/ Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

3. Click Master Cover Report at the bottom of the page.

4. A standard Save/Open dialogue box appears, the file can be saved as an Excel document, or opened directly in Excel.

5. The different sections of the report are under separate tabs. Select each tab to view the appropriate information. The columns are sized for easy printing.

Version 2.4.83 Bridge User Guide User Guide - Master Covers

Details Pages

A master cover is defined across several pages, each one covering a selection of related settings. The Screens widget is used to navigate between pages.

Guide

Click a link to jump to the appropriate section.

/ General Information / Options for policies and the master cover itself.
Product Description / Defines how the master cover is presented in the product selection page.
Policy Numbering / Defining the policy number generation rules.
Policy Settings / Options for the submissions and policies, as well as the workflow.
Automatic Processing / Options for automatic renewal of policies nearing their expiration date.
Insurers / Attaching insurers to the master cover.
E-mail Configurations / Configuring e-mails for automatic or manual use.
Documents/Forms / Configuring documents for automatic or manual generation.
Rates / Defining rates for premium calculations.
Validation & Workflow Actions / Defining rules for entering data in the submission form.
Insuring Conditions / Attaching insurance clauses to appear on the submission and policy.
Taxes & Fees / Applying taxes and extra charges.
Limits / Setting coverage limits.
Deductibles / Setting deductible amounts.
External Services / Configuring the automatic export of policy information to external systems.
Payment Settings / Configuring direct payment by credit card.

Quote Calculations Order