Position Title
/Therapy/Day Program Manager
Facility/Corporate /Healthscope
Unit/Department /Therapy/Day Program
Classification / Registered Mental Health Nurse, Clinical Psychologist, Social Worker, Occupational TherapistReport and Accountable to / Functional: Therapy Program Director
Supervises /Manages
( if applicable) / Team of clinicians in the Therapy/Day Program
Position Summary / The position is responsible for the efficient organization, coordination and competent operational management of the Therapy/Day Program, including:
· The Therapy/Day Program Clinical Continuum of Care (referral response, assessment, care planning, care implementation, care review and separation processes);
· Provision of evidence based group therapy based program and some individual sessions when required;
· Leadership and performance management of the designated multidisciplinary team;
· Service compliance with all relevant legislation and policies;
· Effective communication with referrers, patients, carers, treating psychiatrists, inter-facing programs and staff;
· Resources allocated to the Therapy/Day Program,
· Maintain commitment to on-going learning and professional development
Qualifications - Mandatory / · Appropriate tertiary qualifications in Social Work, Clinical Psychology, Occupational Therapy and Nursing;
· Eligibility for membership of the above professional Australian Associations
Qualifications - Desirable / · Appropriate post-graduate tertiary qualifications in Social Work, Clinical Psychology, Occupational Therapy and Nursing;
· Current Australian Driver’s License
Personal Competencies Required / · Demonstrated commitment to consumer-focused care and evidence based clinical practice
· Ability to conduct program evaluation, quality improvement activities, and research in the mental health field.
· Demonstrated commitment to ongoing professional development.
· Knowledge of the Mental Health Act 1986 and amendments and other relevant legislation
· Development, facilitation, evaluation and maintenance of clinical programs
· Well developed interpersonal, communication and problem solving skills;
· Strong sense of customer service;
· Proven ability to work well within a team, providing coaching and mentoring
· Well-developed written, verbal and electronic skills
Job Competencies Required / · To provide leadership to the multidisciplinary team of mental health professionals to ensure organisational goals are understood and followed;
· To ensure a customer focused ethos is maintained in relation to patients, psychiatrists and families;
· To provide a day-to-day coordinating function for patients referred to the program;
· To ensure program is covered during staff sick and or annual leave;
· To liase with referring consultants, multidisciplinary team and community agencies regarding the management of referred clients;
· To promote programs’ future growth and development;
· To facilitate a variety of therapy treatment groups to the clients with psychiatric disorders;
· To participate in the development, implementation, evaluation and maintenance of clinical service delivery policy, programs, procedures and systems;
· To contribute to educational programs on relevant mental health issues for clients, families and professional staff;
· To engage in professional development activities in order to keep up to date with advances in the field;
· Actively participate in quality improvement activities within the clinic and on a multidisciplinary basis. Such activities should meet the requirements of the ACHS Evaluation and Quality Improvement Program;
· Actively participate in matters and activities relating to occupational health and safety including compliance with relevant legislation, regulations and codes of practice;
· Attendance at all compulsory education and training sessions
· Maintain safe work environment and practice
Key Responsibility 1 /
Professional Practice
Performance Criteria 1 / · Provide therapy services in accordance with legislation and common law governing mental health clinical practice· Work within own scope of practice
· Maintain current knowledge, incorporate relevant professional standards into practice and adhere to Healthscope and NP policies and procedures;
· Respect the rights of individuals, their beliefs, cultural values and dignity;
· Question and/or clarify interventions that appear inappropriate with relevant members of the health care team
Key Responsibility 2 /
Critical Thinking and Analysis
Performance Criteria 2 / · Provide a range of specialist clinical services· Participate in research
· Provide professional development and secondary consultation to other staff as needed
· Participate in case reviews and clinical audits
· Demonstrate competence of cost containment by utilizing resources efficiently
· Act as an advocate to assist individuals to make informed decisions
· Ensure patient confidentiality and privacy is maintained.
· Participate in monitoring patient outcomes.
Key Responsibility 3 /
Provision and Coordination of Therapy Services
Performance Criteria 3 / · Undertake regular clinical supervision with the NP Chief Discipline Specific Therapist· Active participation in and facilitation of relevant Marketing, In-service, Education and Quality Improvement activities.
· Comply with all applicable legislation and NP policies.
· Engage in professional development activities in order to keep up to date with advances in the field.
· Provide timely specialist occupational therapy assessments.
Key Responsibility 4 /
Communication /Team work / Documentation
Performance Criteria 4 / · Promote effective teamwork· Act as a resource for less experienced staff
· Maintain and promote good interpersonal, public relations and customer service practices;
· Attend and participate in Unit meetings, working parties and committees
· Take ownership and identify solutions to address the needs of the individual/patient
· Work efficiently, ensuring time management skills are effective in delivering services in a timely fashion
Key Responsibility 5 /
Quality / Risk Management
Key Responsibility 5 / · Support the hospital/facility’s commitment to quality improvement and achievement of accreditation:· Participate in department meetings, committees, and audits.
· Participate in the development, implementation and evaluation of the unit/ward quality plan
· Identify areas of improvement, discuss with peers and seek avenues to address
· Take ownership of a quality project
· Assist in the documentation and review of relevant policies, procedures and the unit/ward manual
· Discuss opportunities for service expansion/improvement with the Therapy Program Director
Key Responsibility 6 /
Occupational Health and Safety
Performance Criteria 6 / · Implement measures to maintain the safety of staff, visitors and self:· Comply with organization OHS policy, infection control standards, and policy and procedures
· Ensure a safe working environment and safe systems of work
· Use material safety data sheets for the safe management of all solutions/chemicals located within department
· Attend mandatory training (i.e. manual handling)
· Assist where required with education/training and supervision to ensure staff are safe from injury and risks to health
· Identify, investigate and report in Riskman all hazards and incidents immediately
· Assist where required in workplace inspections including identifications and actions for improvements
· Report any injuries, hazards to the Therapy Program Director/Occupational Health and Safety representatives immediately
· Participate in waste management programs for the reduction and recycling of rubbish in order to support environmental sustainability
· Report and complete maintenance referrals as identified
Appraisal / Appraisal performed at 3 months from commencement of position and then annually; or when there is a change of position or any time there is a need to review performance
Note: Statements included in this position description are intended to reflect in general the duties and responsibilities of this position and are not to be interpreted as being all-inclusive.
Position Description authorised byTherapy Program Director Signature / Therapy Program Director Print Name / Date
Discipline Senior Signature / Department Head Print Name / Date
General Manager Signature / General Manager Print Name / Date
Employee Acknowledgement
I hereby acknowledge that I have received a copy of my Position Description and have read and agree with
the duties and responsibilities that have been outlined.
Employee Signature / Employee Print Name / Date
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Date created: November 2007 HSPHRdocref#20030.2
Created by: Human Resources Page 5 of 5
Date modified: 26 November 2007