Understand How Performance Review Works and the Benefits It Can Provide

Objectives

Those who work their way through the How am I doing? training programme will:

·  Understand how performance review works and the benefits it can provide

·  Be able to prepare effectively for reviewing members of their team

·  Recognise the importance of focussing on performance, rather than personality, and facts, rather than opinions

·  Be able to devise, agree and follow up an action plan for those they are reviewing

·  Identify steps which they will take to improve their ability to carry out successful performance reviews

Programme

Session 1: / Introduction and objectives
·  welcome and housekeeping
·  objectives
·  Structure of the course / 15 mins
Session 2: / Performance review: what is it? what is it for?
·  Discussion / 20 mins
Session 3: / Prepare
·  video and discussion
·  ‘case history’ exercise
·  discussion: what case history? / 45 mins
Session 4: / Listen to the evidence
·  video and discussion
·  ‘attitude’ exercise
·  ‘praise’ exercise
·  discussion / 55 mins
Break / 15 mins
Session 5: / Agree an action plan
·  video and discussion
·  ‘objectives’ exercise
·  ‘learning needs’ discussion
·  ‘updates’ discussion / 75 mins
Session 6: / Action plan and close
·  video summary
·  action plan
·  course summary / 15 mins
Total: / 4 hours (including break)