Roderick C. Wilson
71 Bald Hill Road Tolland, CT 06084 860-871-8639
IT MANAGEMENT
Senior Network Administrator Systems Engineer Network Manager
Strategic-minded leader and technically confident IT professional with experience in network administration, technical support, hardware/software installation and upgrades, and all Windows operating systems. Combine strong analytical and problem solving with training skills to consistently deliver productive technological solutions. Expert in streamlining business processes and significantly increasing productivity levels. Strong technical leadership and entrepreneurial savvy with a commitment to customer service. Certifications and areas of strength and expertise include:
ª Windows 2003/MCSE/MCSA/MCP ª Windows NT 4.0 MCSE/MCP+Internet
ª Windows 2000 MCP ª A+ Certified
PROFESSIONAL EXPERIENCE
RAD Computing LLC., Tolland, CT. 1989 to Present
Consultant / Engineer
Offer “one-stop-shopping” and complete technological support for small businesses including desktop/server support in Windows 2003/2000/NT server and Small Business Server 2000/2003. Firewall solutions such as Checkpoint and Sonicwall. Provide on call support for commercial and residential desktop and server configurations for the Connecticut and Massachusetts region.
· Migrations from various Windows platforms and Novell environments to Windows 2003/2000 server and SBS.
· Designed backup strategies and disaster recovery plans for each clients needs.
· Supported a wide spectrum of client owned hardware/software. Provided complete support and training for all client owned hardware/software.
· Consult with clients to provide direction with cost effective solutions for server needs, storage solutions, desktops, email packages, phone systems and smart phone technology.
· Install and support various levels of data security including centralized Windows update solutions, Email virus filtering, Spam filtering and centralized Antivirus updates.
· Configure and maintain Active Directory policies for pushing out software packages and enforcing company policies with group policies.
· Focused on moving the organization to centralized and automated administration solutions such as implementing Ghost, Windows Update Server, Postinid, and consolidating server room real estate
University Of Connecticut Foundation—IT, Storrs, CT 2001 to 2005
Network Manager
Brought onboard to manage the daily operations and organization server farm consisting of over 22 Windows 2003, 2000, NT and Linux servers. Maintained all aspects of network security for the Foundation which includes Checkpoint Firewall v4.x and NG running on a Linux platform. Filter web content, and monitor and report user web usage. Maintained email and antivirus solutions which included Symantec Corporate and Sybari. Designed disaster recovery using Backup Exec v 8, 8.5 and 9.x. Managed gigabyte backbone upgrade of infrastructure. Tested and maintained IIS and Apache web servers for hosting multiple Foundation web sites and Crystal Reports
· Purchased and maintained all desktop hardware and software; test and implement all proprietary software upgrades for organization.
· Streamlined Help Desk functionality with more customer-friendly contact and end user education.
· Successfully developed, implemented and maintained secure VPN solution for remote users state-wide to be able to access Foundation resources over high speed internet.
· Provided continuous monitoring of all Foundation computer functions including researching, notifying and rolling out critical updates of anti-virus and operating system.
· Collaborated with all departments to educate and advise on preventative measures while using desktops, and curbing security issues.
· Upgrade domains from NT to 2003 Active Directory, and email from Exchange 5.5 to Exchange 2003.
· Designed Cold Fusion web servers including configuring connectivity to back end SQL databases
· Internal network bandwidth monitoring for troubleshooting and overall network health.
Roderick C. Wilson Page Two
University of Connecticut—Video Communications, Storrs, CT 2000 to 2001
Network Administrator
Hired to perform network administration on Windows NT 2000/NT, Microsoft Exchange Server, IIS, SMS, WINS, and file storage for 1000+ users. Maintain daily backups using ARCServe, implementing disaster recovery procedures, and applied server-side client side software for client-server applications. Designed and implemented NT domain structure for Communication Services. Provide ftp and web services for instructors.
· Orchestrated and documented the upgrade, installation, and training departments from Mercury Mail/Pegasus mail to Outlook 2000/Exchange 2000/5.5.
· Provide technical support for High Tech Classrooms consisting of file storage and presentation hardware for Professors, and other instructors.
· Installed and maintained Storage Area Network (SAN) technology for Lotus Notes/Domino rollout for the campus; Configured Exchange and Domino for Active Directory communications for migration.
· Committee involvement includes: 2000 Active Directory rollout, Single Sign On Authentication, and Central Campus Directory structure.
Contract Assignments for FDIC include:
QSS Group Inc., Lanham, MD 1999 to 2000
LAN Analyst III
Performed network administration on Windows NT 4.0, Microsoft Exchange Server, SMS, DNS/WINS, and DHCP for over 500 users, and level III support for Windows operating systems. Served as technical escalation point for a six-person helpdesk staff. RAS, RLN and PC Anywhere client configuration. Provided server builds, maintenance, and repair. Created and maintained Exchange mailboxes. Implemented software for client-server applications.
· Administered NT domain and complex roaming users profiles and home directories.
ACS Government Solutions, Rockville, MD 1999
Information Management Specialist
Implement and supported application servers for up to 500 clients in a NT 4.0 Server environment. Assisted network team with backup tape library. Monitored performance of client/server access. Network client support for Windows operating systems, MS Office, and custom client applications. Configured SQL database connectivity. Installed hardware and executed troubleshooting. Implemented and maintained network installations scripts for various client desktop software packages and fixes.
· Collaborated with a team of ten people implementing a site-wide standardization of all computer hardware and software across six different computer models.
· Creation and installed various Windows OS images – using Ghost; uniform hardware configuration across mulitple models; and documentation of all standards.
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Technical Support Services, Inc., Ossining, NY 1997 to 1999
Project Team Leader
NT and Novell server setup, server backups with Seagate Backup Exec. Installed and tested data cables and patch panel setups. Installed networked printers and maintained LAN daily. Configured new and existing machines to run 3270 and AS/400 emulation software for mainframe access. Troubleshooting and installation of Windows OS’s, GroupWise/Outlook and MS Office. Modem Pool configuration using Novell NASI
· Project leader on a roll-out consisting of 400 MS Windows computers. Researched and implemented essential computer software and hardware for differing departmental needs. Supervised seven technicians and10+ contractors. Developed procedures for initial computer setups for new employees.
Wind Air Compressors, Manchester, CT 1996 to 1997
Network Analyst II
Provided troubleshooting for Windows, NetWare 3.12, 4.0, and MS Office. Level II help desk support, PC Training. Configure new and existing machines for NT domain, Groupwise/Outlook, MS Office. Created desktop images.
Ecolab, Textile Care Division, Tolland, CT 1994 to 1996
Field Service Technician
Performed on-site computer/network support, PC evaluations, upgrades and repairs for local and national customers. Team lead on computer roll-outs, computer hardware and software upgrades, and LAN installations.
· Trained end-users on Windows OS’s, Email and MS Office.