Jeffrey J. Mykytka CPS, WH
2162 Elder Mill Road
Watkinsville, GA 30677
404-287-7685
Objective
Successfully establish myself within the framework of a challenging and professional organization. Leverage my Customer Service experience, and problem solving skills. Goal oriented self-starter and embrace a team spirit.
Work Experience
Cobb County Community Services Board
Marietta, Georgia
CSW, Georgia State Certified Peer Support Specialist October 2015
Provides direct patient care and supportive services Peer Support Services to patients with mental health disorders as well as chemically dependent patients to ensure the safety and wellbeing of Clients. Holding one hour group sessions with peers, clients are to turn in paper work on subject after meetings are held. Group discussions are held after subject matter is introduced. Have peers develop a Wellness Recovery Action Plan.
Carries out a variety of clients care activities which support the maintenance of the therapeutic milieu and which meet the patient's needs for comfort and safety.
Complete potential client’s intake assessment. Initial intake documentation is to be completed by the Client Support Worker and a placement is to be made in consultation with the appropriate house director.
Ensure that participants attend meetings/appointments with probation officers, doctor/dentist/health care professionals, social workers, drug and alcohol programs, and other relevant recovery programs and services.
Knowledge of the 12 Steps February-Present
Hero House
Kennesaw, Georgia December 2013-June 2014
Behavioral Health Technician
Provide services that meet the unique needs of adults who have substance abuse problems, seriously mentally ill, or have co-occurring disorders.
Assist in accessing community services/resources.
Be aware of individual physical restrictions, medical concerns
Intervention plans.
Provide direct care duties, including activities of daily living, as assigned.
Redirect and/or stabilize behaviors of clients.
Administer drug screens
Education Affiliates DBA Fortis College Smyrna, Georgia
Administrative Assistant October 2010 to June 2013
Administer tests for placement, take student payments.
Answer phones calls, Data entry, enroll students,
Input High School Representatives information gathered from High School visits.
Answer incoming calls promptly with professionalism and enthusiasm
Determine purpose of callers and forward calls to appropriate personnel
Welcome on-site visitors in a friendly and positive manner
Monitor visitor access
Receive, sort, and route mail and/or packages received at the receptionist station
Maintain the reception area in a neat and professional manner
Perform clerical duties as directed
Snelling Staffing Agency
Atlanta, Georgia
Career Services Representative November 2009 to October 2010
Assigned to ITT Technical College, as a Career Services Representative.
Called on prospective employers to assist graduates in the job placement field.
Assigned to Medix College Career Services as a Career Services Representative.
Randstad Staffing
Kennesaw, Georgia
Outbound Sales Representative March 2009 to July 2009
Sales of Ohio Natural Gas to residents both incoming and outgoing sales calls
The Cruise Authority
Marietta, Georgia
Cruise Counselor August 2007 to March 2008
Developed and maintained client base while providing cruise based vacation options. Assisted with reservations for Vacation Cruise.
Interval International
Miami, Florida
Cruise Counselor March 2002 to May 2007
Maintained a high level of knowledge and expertise about all major cruise lines
Cultivated an excellent working relationship with cruise line District
Sales Managers and there Business Development Managers provided superior cruise coordination services to members, including information, planning consulting, reservations and all other follow up.
Achieved a quality assurance score of 100% for 36 months in a row.
Received multiple awards for performance
Education
South Miami Senior High School, Diploma received. Miami, Florida
Specialized Skills
Peer Support Specialist (CPS)
Whole Health Coach (WH)