Disability Services access ready reckoner

Use this ready reckoner to find out whether you are able to access Department of Health & Human Services
(the department) funded disability support in Victoria (in line with the Disability Act 2006).

1 / Do you have a disability that means you need support on a regular or daily basis to live at home or participate in the community? / 
No / You do not appear to meet
access requirements.
Explore supports in your
local community.
Yes
2 / Is your disability the result of a sensory, physical, intellectual or neurological impairment or an acquired brain injury? / 
No / You do not appear to meet
access requirements.
Explore supports in your
local community.
Yes
3 / Is your disability permanent or likely to be permanent? / 
No / You do not appear to meet
access requirements.
Explore supports in your
local community.
Yes
4 / Do you live in Victoria and are you:
  • a permanent resident of Australia
    or
  • a resident of New Zealand
    or
  • on a Protection visa?
/ 
No / Explore supports in your
local community.

Don’t know / Contact the Department of Immigration and Border Protection.
Yes
5 / Do you need this type of support now? / 
No / No need to continue with
this process at this time.
Yes
6 / Is your current need for support able to be met by:
  • family or other support networks
  • mainstream services, such as health, aged care, local government or community services, or education?
/ 
Yes / No need to continue with
this process at this time.
No
7 / Are you seeking access to one off or episodic supports such as respite or carer support, therapy, or assistance to plan for a range of supports and services, etc? / 
Yes / Talk to a disability service provider or contact the department (see contact details below this chart).
No
8 / Are you seeking access to ongoing supports such as disability supported accommodation or an individual support package (to purchase a range of supports that will be required over time)? / 
No / Talk to a disability service provider or contact the department (see contact details on page 2, below this chart).
Yes
9 / Are you getting, or likely to get, compensation or a court payout specifically for the purpose of purchasing support? / 
Yes / Talk to a disability service provider or contact the department (see contact details on page 2, below this chart).
Explore supports in your
local community.
No
10 / Complete an application for ongoing supports
(Disability Support Register)

Go to: For individuals > Disability > Start here for disability services > Scroll down to ‘Applying for disability support’

To contact the department:

Phone:1800 783 783

TTY:1800 008 149

To receive this publication in an accessible format phone 1800 783 783 using the National Relay Service 13 36 77 if required, or email
Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne.
© State of Victoria, March 2015.
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Disability Services access ready reckoner1