Dear Human Resource Colleague:

The La Crosse and Winona Chapters of the Society for Human Resource Management are excited to introduce a Compensation Survey for the year 2011. Please take a few minutes to complete this confidential survey. Your input is very important to the results. Find out how your compensation compares to other employers in the La Crosse & Winona areas and gain an effective new tool for your retention efforts. The survey results will be provided for La Crosse, for Winona, and as an aggregate of both.

COST:

When the results are available, you will receive notification of the process required to obtain a copy of the completed survey. The cost for the survey results will be:

$50 All participants

$75 LASHRM / WINSHRM members who did not participate

$100 Non-members who did not participate

DEADLINE:

The deadline to submit the completed survey is Tuesday, July 12, 2011. Please save your completed survey as your company’s name and send it as an attachment to Megan Weibel at . If you do not receive an acknowledgement of receipt within three business days of your submission, please call Megan to confirm your survey was received. You may submit your data anonymously, if required. However, this does not allow for follow-up questions if anything is uncertain, nor will this permit the participant discount.

CONFIDENTIALITY:

LASHRM strictly maintains the confidentiality of survey data. No organization will be identified in the survey. Information provided will be categorized without reference to any employer. If there are less than two firms contributing salary data for a position, no information will be provided in that area.

INSTRUCTIONS:

Please participate in this survey by completing all applicable sections with the actual current pay data, not your salary ranges. We are seeking the lowest amount currently being paid for that position, the highest amount anyone in that capacity is earning at this time, the median amount, and the average of all employees in the position. This is a Microsoft Word form. To toggle through the document, please use the tab key. If you have any questions, please contact Megan Weibel at 608-780-0277 or .

Thank you for your participation in this survey and for helping build our profession’s body of knowledge.

Sincerely,

LASHRM Compensation Survey Committee

Demographics (Note: this data is for committee use only)

Company Name:

Address:

City/State/Zip:

Telephone:

Primary Contact: Title:

Email:

Alternate Contact: Title:

Reporting for: La Crosse Winona

Indicate the total number of employees in the location for which you are reporting:

1-10 11-50 51-100 101-500 501+

Workforce type: Union Non-union Both

Type of industry:

Manufacturing Retail

Government/Education Health Services

Utility/Communications/Transportation Finance/Insurance/Real Estate

Business/Professional/Personal Services Not-for-profit

Other

When completing the rest of the survey, please note the data requested for each section:

Exempt Status: Indicate whether the position is paid on a non-exempt (hourly) or exempt (salary) basis.

Number of Employees: Number of active employees currently employed in the position.

Current Hourly Rates: Please enter the minimum, average (all employee wages in that position divided by the number of those employees), median (the midpoint between the minimum amount paid and the maximum amount paid) and maximum hourly wage that your employees are currently paid in each job position. If the employee’s pay is expressed as an annual salary, please convert it to an hourly rate (ex: 40 hrs/wk = salary  2080 hrs/yr).

Bonus Received This Past Year: Please check the box if a bonus was paid to persons in this position.

Maximum Current Tenure per Position: The longest length of service provided by a current full/part-time employee for any particular position. Please round the length of service to even years.

Position /

# of Employees

/

Non-exempt

/ Exempt /

Current Employees’ Hourly Rates

(not salary grade ranges)
Min Average Median Max / Position Eligible for
Bonus
Money
(ü if yes) / Max Current Tenure of Position
(in years)
ACCOUNTING / FINANCE
Example ResponseAccounts Payable / Accounts Receivable Clerk:
Maintains voucher records, accounts receivable ledger, posts payments received and invoices to customer accounts, assists in the summarizing and settling balance with general ledger accounts; and performs checking and posting duties incidental to payment of vendors’ accounts. / 4 / X / 8.50 / 8.91 / 9.83 / 11.15 / 5
Bookkeeper: Keeps systematic account records of business transactions, determining propriety of entries, analyzing accounts and preparing financial statements. Prepares bank reconciliation, journal entries and reconciles general ledger under supervision.
Accounts Receivable/Credit Administrator: Oversees & administers credit and collections functions (review customer accounts, places collections calls, oversees credit assessment and limit setting, recommends turnover to collection agencies and bad debt write offs).
Accounting Supervisor / Manager: Examines, analyzes and interprets accounting records for the purpose of giving advice or preparing statements. Installs or advises on systems of recording costs or other financial and budgetary data. Supervises and delegates to staff accountants to accomplish accounting objectives.
Accountant (entry level): Prepares and reviews general ledger entries to ensure proper posting. Gathers data and assists in the preparation of financial and related statements. Assists in annual budget preparation. May perform payroll duties in addition to financial reporting. May supervise or give work direction to Accounting Clerks. Requires BS in accounting or equivalent experience.
Business Office Manager: Implements policies and procedures for all operation areas including the following: billing, accounts payable, insurance, credit and collections, and data processing. Purchases office supplies and oversees and approves purchases. Implements contracts with outside vendors (leases, cleaning, etc.), reconciles petty cash, updates fee schedules and appropriate charge ticket documents. Assists in annual budget preparation and marketing plan development as directed. May supervise Front Office Supervisor.
Assistant Controller: Assists the Controller in directing an organization’s accounting functions, including establishing and maintaining an organization’s accounting principles, practices and procedures. Oversees the preparation and evaluation of budgets and other financial operating reports and presents recommendations to top management.
Controller / CFO: Plans, organizes, directs and controls the accounting and control functions. Responsible for the company’s financial plans and policies, its accounting practices, the conduct of its relationships with lending institutions and the financial community, the maintenance of its fiscal records and the preparation of financial reports. The position supervises general accounting, internal auditing, cost accounting and budgetary controls. Top financial position usually reporting to President /CEO.
Position /

# of Employees

/

Non-exempt

/ Exempt /

Current Employees’ Hourly Rates

(not salary grade ranges)
Min Average Median Max / Position Eligible for
Bonus
Money
(ü if yes) / Max Current Tenure of Position
(in years)
ACCOUNTING / FINANCE (cont.)
Teller: Receives and pays out money. Keeps records of money and negotiable instruments involved in a financial institution’s various transactions.
Head Teller: In addition to teller duties, assists tellers in the efficient handling of customer needs, reviewing and checking the work of other tellers and assisting in the resolution of other teller problems.
Loan Officer: Evaluates, authorizes or recommends approval of commercial, real estate or credit loans. Advises borrowers on financial status and methods of payments.
Loan Processor: Services installment, consumer, mortgage and/or small commercial loans. Sets up files, prepares documentation, accepts and records payments, calculates interest and rebates. Keeps loan records up-to-date, removing paid loans from files. Uses tickler system
to keep insurance, tax, financial statement and UCC documentation current. Draws new or renewal notes, pays out loans. May do record keeping and transactions on charged-off loans. Balances monthly reports.
Credit Analyst: Conducts credit investigations and analyzes routine credit information pertaining to commercial loans; prepares write-ups and summaries; performs financial analysis.
Internal Auditor: Responsible for entire audit function and formulates practical internal activities to carry out bank policies. Schedules audit, coordinates the internal audit program with outside examiners.
Research Specialist: Responsible for processing and maintaining specialized accounts. Completes required government forms and documents. Assists with state and federal regulations compliance. Prepares and assembles various records and documents. Maintains files and records.
Branch Manager: Responsible for directing and administering the operational and sales efforts of the branch. Ensures that established policies and procedures are followed. Ensures that customers are promptly and professionally served. Directs and supervises branch staff.
Position /

# of Employees

/

Non-exempt

/ Exempt /

Current Employees’ Hourly Rates

(not salary grade ranges)
Min Average Median Max / Position Eligible for
Bonus
Money
(ü if yes) / Max Current Tenure of Position
(in years)
ADMINISTRATION AND ADMINISTRATIVE SUPPORT
Chief Executive Officer, Chief Operating Officer
Or President: Establishes policies, goals and objectives and manages/directs the organization toward its objectives.
Vice – President: Directs and coordinates activities of one or more departments such as engineering, operations or sales or major division of a business.
General and Operations Managers: Plans, directs or coordinates the operations of companies or public / private sector organizations. Formulates policies, manages daily operations but are too diverse to be classified in any one functional area of management.
Data Entry Operator: Operates equipment such as keyboard and terminals. Transcribes routine pre-coded information. Verifies data for accuracy and completeness.
Receptionist / Switchboard Operator: Receives phone calls and assists with placement of calls. Receives visitors, answers general questions and directs individual to the appropriate person.
Secretary / Administrative Assistant: Performs a variety of secretarial duties such as typing reports, memos, maintaining computer based and paper files, answers office inquiries and performs administrative tasks. Performs special projects of a moderate to highly skilled nature.
Office Assistant: Performs a variety of general clerical functions in a small or medium-sized office. Copies data and compiles records and reports. Computes wages, taxes, premiums, commissions and payments. Prepares, issues, and sends out receipts, bills, policies, invoices, etc.
Executive Secretary: Performs secretarial and administrative duties for a single top executive other than the CEO. Performs duties of a highly confidential nature.
Office Manager / Supervisor of Administrative
Support Staff: Performs a variety of administrative/ supervisory duties such as assigning work to other clerical employees, interpreting policies and maintaining reports.
Position /

# of Employees

/

Non-exempt

/ Exempt /

Current Employees’ Hourly Rates

(not salary grade ranges)
Min Average Median Max / Position Eligible for
Bonus
Money
(ü if yes) / Max Current Tenure of Position
(in years)
ENGINEERING
Drafter/CAD Operator: Prepares clear, complete and accurate working plans and detailed drawings from rough or detailed sketches or notes for engineering or manufacturing purposes, according to specified dimensions using computer and specially designed software.
Designer: Designs and develops printed circuit boards. Generates documents using computer aided drafting for schematic, assembly, and fabrication drawings. Drafts layouts for standard and dense, hi-speed, multi-layer boards. Helps engineers identify and resolve mechanical design issues. May require a bachelor’s degree in area of specialty and experience in the field or in a related area. Typically reports to a supervisor/manager.
Electrical Engineer: Designs, develops, and tests all aspects of electrical components, equipment, and machinery. May use computer-assisted engineering and design software and equipment to perform assignments. Applies principles and techniques of electrical engineering to accomplish goals.
HVAC Designer-Engineer: Provides design, calculations, specifications and construction documents for institutional and commercial building projects; draws, stamps and submits plans to State of Wisconsin or Minnesota for approval.
Industrial Engineering Technician: Applies engineering theory and principles to problems of industrial layout or manufacturing production, usually under the direction of engineering staff.
Industrial Engineer: Designs, develops, tests and evaluates integrated systems for managing industrial production processes including human work factors, quality control, inventory control, logistics and material flow, cost analysis and production coordination.
Manufacturing Technician: Constructs, maintains, and tests electrical systems and components. Calibrates, maintains, repairs, and troubleshoots instrumentation and equipment for laboratory and manufacturing plants to ensure conformance to established calibration standards. Works under general supervisions; typically reports to a supervisor.
Mechanical Engineer: Performs engineering duties in planning and designing tools, engines, machines and other mechanically functioning equipment.
Engineering Supervisor/Manager: Directs, coordinates, and exercises functional authority for planning, organization, control, integration, and completion of engineering projects within areas of assigned responsibility. Plans and formulates engineering programs and organizes project staff according to project requirements. Reviews product design for compliance with engineering principles, company standards, and customer requirements. Supervision of 1-5 project/maintenance engineers.
Position /

# of Employees

/

Non-exempt

/ Exempt /

Current Employees’ Hourly Rates

(not salary grade ranges)
Min Average Median Max / Position Eligible for
Bonus
Money
(ü if yes) / Max Current Tenure of Position
(in years)
HEALTH CARE & RELATED
Coder: Assigns appropriate ICD-9CM codes to charge tickets for billing purposes. Ensures that ICD-9CM and CPT-4 codes are updated and reviewed regularly for accuracy. Monitors physician and physician extender coding practices. Ensures all charges are accredited for and entered in a timely manner.
Coding Clerk: Processes billing documents that require little or no procedural or diagnosis coding. Provides clerical support to coding specialists.
Insurance Clerk: Examines insurance claims, completes or ensures necessary completion of required information and submits to appropriate insurance company. Processes correspondence relating to insurance information and performs necessary follow-up to resolve rejected claims, resubmissions and other insurance inquiries. Assists as needed in processing insurance payments so that all accounts are up-to-date and accurate.
Medical Records Clerk: Ensures medical records are filed accurately according to clinic procedures. Pulls charts for next day's scheduled appointments. Files medical information into chart according to clinic procedures.
Medical Records Supervisor: Coordinates and supervises all medical records’ activities within department. Ensures clinic policies regarding medical records are adhered to. Maintains knowledge of medical record regulations and legislation.
Medical Transcriptionist: Transcribes dictated information for providers. Ensures all transcription is accurate and grammatically correct. Maintains strict confidentiality with patient information.
Referral Representative: Processes incoming and outgoing referrals and prior authorizations. Acts as a liaison between patients, providers, and health plans in problem resolution and information dissemination regarding insurance coverage, claims processing, referral options, etc. Completes referral authorization paperwork, and communicates referral authorization information to physicians and patients.
Registrar: Obtains personal patient information and establishes and maintains pertinent computerized records on new and active patients. Informs patient of credit and insurance policies.
Scheduler: Responsible for making and scheduling patient appointments.
Health Unit Coordinator: Performs clerical duties related to admissions, transfers, discharges, deaths. Transcribes orders. May complete census reports, audit charts, coordinate medical supply purchases and inventory.
Social Worker: Provides assessment, planning, consulting, education and referral services to clients and family members. Acts as consultants and leaders in comprehensive care. May facilitate admission coordination and care management through discharge. (Note: Caseworker is under Non-Profit section)
Position /

# of Employees