D34 Manage project handover guidance, completion and feedback

D34.1 Provide information and guidance to support use and maintenance planning of works and installations

Performance Criteria - this involves being able to...
(a)specify what information and guidance will be needed by the people who will use the buildings, installations and systems
(b)record the most recent information produced during design, construction and installation, which can be used for guidance about operation and maintenance
(c)produce guidance material on operation and maintenance which is logically structured, in a durable format and capable of interpretation by an informed lay user
(d)provide technical information in the guidance which helps the client and users to identify limitations and to operate and maintain equipment, systems and services efficiently and without risk to health and safety / The Range...
[1]Information and guidance:
• record drawings;
• schedules;
• specifications;
• contract records;
• photographs;
• trade literature;
• statutory consents;
• commissioning and test certificates;
• operating instructions and performance ratings;
• guarantees;
• warranties;
• Health and Safety File
[2]Guidance - about:
• the design approach;
• construction and installation details;
• key references;
• statutory and other limitations on use;
• health and safety aspects;
• operating installations;
• maintenance guidance;
• sources of replacement materials, components and equipment;
• building management systems;
• building monitoring systems;
• spare parts;
• carbon use;
• environmental and sustainability aspects including carbon use;
• future demolition and decommissioning
[3]Buildings, installations & systems:
• structure;
• materials;
• elements of the building fabric;
• finishes;
• furnishings;
• fittings;
• power and light;
• heating and ventilating;
• telecommunications;
• movement of goods and people;
• special services and equipment;
• external works;
• landscaping;
• building energy management systems;
• grey water systems;
• smart meters
[4]Information - produced by:
• consultants;
• contractors;
• sub-contractors;
• suppliers and manufacturers
[5]Guidance material:
• owner’s manuals;
• log books;
• maintenance schedules

D34 Manage project handover guidance, completion and feedback

D34.1 Provide information and guidance to support use and maintenance planning of works and installations

The Evidence - performance and process
Product Evidence:
(1)Specification(s) for the information and guidance needed (a) [1,2,3]
(2)Information and guidance produced and provided (b,c,d) [1,2,4,5]
Process Evidence:
(1) Demonstration(s) to, and training of clients and users (e) [1,2, 3] / The Evidence - knowledge and understanding
(1)How do you provide technical information in the guidance which helps the client and users to identify limitations and to operate and maintain equipment, systems and services efficiently and without risk to health and safety? (application) (d) [1,2]
(2)How and why do you specify what information and guidance will be needed by the people who will use the buildings, installations and systems? (evaluation) (a) [1,2,3]
(3)How do you record the most recent information produced during design, construction and installation, which can be used for guidance about operation and maintenance? (application) (b) [2,3,4]
(4)How do you produce guidance material on operation and maintenance? (application) (c) [5]