Individual

Team

Agency

Contact Name:

Agency:

Address:

Phone: E-mail:

Nominee:

(Individual, Team or Agency)

Include the following:

  1. Dates of project/initiative start and completion.
  2. Describe the project/initiative and its objective.
  3. Describe the target audience.
  4. Describe the strategy or implementation.
  5. Describe how the nominee(s) exceeded expectations.
  6. Describe the improvements the nominee(s)made in the delivery of human resources services or how they helped to foster excellence in human resources within the work environment, community and state government. Cite any creative and innovative achievements the nominee(s) developed to provide outstanding human resource service delivery to customers. Describe the role of the nominee(s) inthe implementation (administration/management or support/front line).
  1. Describe how the commitment of the nominee(s) to human resources excellence has impacted the

customer(s) or resulted in a more efficient work environment, including quantifiable data.

  1. Provide an overall evaluation of the outcomes.

If desired, please attach to this form up to three pages of narrative for each nominee. This nomination may be supplemented by supporting material such as DVDs, videos, photographs, letters, etc. Not all questions may be applicable to those nominated in each category. Recipients will be announced at the awards ceremony and luncheon during the annual conference in Atlanta, Georgia (9/28/17).

Nominations and supporting documentation must be received by September 8, 2017 as follows:

Craig E. Southern

Council for State Personnel Administration

C/O State Road & Tollway Authority (SRTA)

245 Peachtree Center Avenue, 2200 Floor

Atlanta, Georgia 30303

For more information, contact Craig Southern directly at (404) 893-6105.

Recognize the Best of the Best in Your Agency… with a CSPA Excellence in HR Award

Award Categories

INDIVIDUAL
Any state agency employee, working in a position of HR responsibility, an active member and/or contributor of CSPA, and displays exemplary human resources service and delivers, supports, promotes or provides a true quality-driven culture or experience to internal and/or external customers.

An applicable candidate would be consistently professional, positive, courteous, friendly, serve as a role model, mentor, lead by example, show initiative, serve above and beyond and consistently work outside normal parameters of job class.

An example would be an employee whohas made significant contributions to the overall success of the human resources function in which they serve within state government or who goes out of their way to assist customers with special needs. Another example would be an employee who embodies and demonstrates the traits and qualities associated with the consummate human resources professional.

TEAM
Any state agency team, group or unit, in which at least one individual is an active member and/or contributor of CSPA, that has implemented or provided a human resources project or initiative that has significantly improved or enhanced the delivery of human resources to customers in a specific area and whose members meet many or all of the criteria listed in the individual category. The team should show initiative, creativity, innovation and a commitment to excellence in human resources.

The team could be a group put together for a specific project or one that worked together on a regular basis but performed over and above expectations. The team may serve internal and/or external customers.

The winning team will be one that exceeded expectations, excels in human resources, out performs counter-parts, delivered a creative and effective approach in solving a problem, and shines while working together. This award is truly intended to recognize exceptional and/or unanticipated results in human resources.

An example would be a team that pulled together to implement a new program at field offices and served to assist the public and field personnel through a training and transition period that allowed for a flawless implementation and/or delivery of service(s) in the area of human resources.

AGENCY
This award is open to all state agencies that recognize and support the pursuit of excellence in human resources. The nominated agency should have implemented a highly effective plan, project, system or major change that significantly and quantifiably improved human resources business processes and has a positive impact/value add to customers; and, ideally, the results serve as a model for other agencies.

Key factors are staying within budget guidelines, doing more with less, decreasing production costs, improving customer service standards, reducing transaction times, being the subject of positive media attention, improving employee morale and using creative approaches to recruiting, retaining and rewarding employees.

An example would be instituting an enterprise wide standard or model for performing a task or responsibility within human resources that advances that method for outfit for customer service representatives (smocks, vests, polo shirts) who sets employees apart from the public and serve to improve professionalism, reduce confusion and provide a sense of security to the public. Another would be implementing a new phone system that eliminates wait times, call forwards to skill groups, reduces resource needs, reduces costs, allows customers to use an IVR and accepts e-mails.