PERFORMANCE & DEVELOPMENT REVIEW

1:1 Discussion

Dear

You are invited to attend your 1-1 Discussion on:

Date:
Time:
Venue:
Reviewer:

The 1:1 Discussion Process

The 1:1 conversation with your reviewer is at the heart of the process. The focus of the1:1 is about you and your job, what is going well and what, with the help/support of your manager/supervisor, could be improved. There will be an opportunity to ask about training and development opportunities that may help you to perform your job better. The 1:1 is a great opportunity to share ideas on how systems and processes in the workplace can be improved.

On the reverse of this letter is the competency framework thatProfessional Services introduced in 2008. The aim of the competencies are to develop a highly trained, well-motivated workforce with the mix of skills and experience required to deliver the core strategic aims of the University. You will already be familiar with the competencies having attended the reviewee workshop. However, please take the time to read the statements,as these will be discussed during your meeting

Yours sincerely

Manager / Supervisor

Leadership and Motivation
An opportunity to discuss how you see yourself contributing to the overall
work of the unit. What motivates you to achieve the highest possible standard
and what skills do you have to undertake work on your own initiative to achieve quality.
Planning and Organising
An opportunity to discuss how youorganise and prioritise work given to you.
Commercial awareness
An opportunity to discuss how the quality of the work you do contributes to the
income and status of the University. Also an opportunity to raise any ideas for
improvements to services, products or efficiency.
Customer Focus
An opportunity to discuss – who are our customers, meeting and exceeding our customer’s expectations, and examples of where you have encountered customer feedback.
Continuous Improvement
An opportunity to discuss with you systems andprocesses which could be improved to enhance the service overall for customers and / or workforce.
Communicating and Influencing
An opportunity to discuss examples where you may have contributed to the quality of a unit’s work. An opportunity is also available for you to seek clarification or influence improvements in the quality of service delivery
The ability to develop self and others
An opportunity to discuss the importance of attending and contributing to team meetings. This is also an ideal opportunity to discuss training needs and comment on the quality of training already received
Teamwork and collaboration
An opportunity to discuss how you work within the team and how you build relationships with other colleagues across departments for the delivery of a common goal
Please take this opportunity to list areas you would like to discuss below :

1:1 Discussion PDRManager’s LetterMay 2008