Conversion Sales Representative
Prepared Date: March 2015
Company: Natural Gas Conversion Company / Location: Augusta or Falmouth, MEDepartment: Business Development / Job Status: Full Time
FLSA Status: Exempt / Reports To: Manager, Conversion Sales
Grade/Level: Level 7 plus commission / Amount of Travel Required: In-State / Frequent
Work Schedule: Variable / Management Position: No
WC Code: 8742-sales / EEOC Classification: Sales Workers
DOT-Pipeline Status: Required ~ Random Drug & Alcohol Program (PHMSA) / Operation Qualification: Required ~ Company training
State Requirement: Required ~ Active Maine driver license
POSITION SUMMARY:
The Sales Representative is responsible for obtaining new commercial and residential conversion customers for Natural Gas Conversion Company.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
PRIMARY DUTIES AND RESPONSIBILITIES
· Responsible for achieving company sales goals for new commercial and residential customers by:
o Initiating or responding to prospective customers and scheduling appointments
o Educating prospective customers regarding the advantages (savings, environmental, ease of use) to converting their service to natural gas
o Educating prospective customers on all their available options for converting their existing system to natural gas
o Identifying important customer decision points and providing solutions that address them
o Finalizing each new customer signup by completing all necessary paperwork including a appropriate service application, a drawing sheet, and any other forms needed to facilitate an installation and conversion agreement
o Completing, scanning and following through with all contracts and other documents
o Providing on-going customer service and follow through with prospective customers including resolving any problems or issues with their conversion
· In order to successfully market the company’s natural gas services and appropriate conversion options, the Sales Representative should:
o Keep current on all promotions and services available as provided by the company marketing and business development departments
o Maintain a thorough knowledge of all products and current costs that are available including working with spreadsheets and manipulating fuel conversion software in order to develop customer proposals
o Maintain contact with builders/land developers regarding potential new businesses
o Maintain contact with community groups, realtors, real estate developers, homeowners associations and other organizations
o Complete and pass any required tests for continuing education
POSITION QUALIFICATIONS
EDUCATION AND WORK EXPERIENCE
· High School Diploma or General Equivalency Diploma
· Some college preferred
· 3 years of sales and marketing dealing directly with consumers
· Natural gas experience preferred
KNOWLEDGE, SKILLS, ABILITIES
· Strong interpersonal skills to be able to comfortably initiate first contact with prospective commercial accounts, successfully interact with homeowners, and build relationships with the commercial real estate community
· Must exhibit the aptitude to learn the basic elements of commercial, industrial and institutional heating systems as well as learn the specific nuances of natural gas and natural gas service
· Able to develop a basic understanding of the components of natural gas service such as service lines, meters, etc.
· Comfortable in a fast-paced sales environment requiring multiple commercial and residential contacts each day
· Dedicated customer service orientation
· Demonstrated sales knowledge to meet sales goals
· Excellent attention to detail
· Exhibits personal initiative to source prospective customers and the resilience to persevere when necessary to complete a sale
· Comfortable with Microsoft Office suite of computer programs
· Willingness to embrace company technology initiatives
PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
R (Rare) Position rarely requires this activity on a daily basis, may be needed sporadically
O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands / Activity / Lift/Carry / ActivityStand / F / 10 lbs or less / O
Walk / F / 11-20 lbs / R
Sit / O / 21-50 lbs / N
Manually Manipulate / N / 51-100 lbs / N
Reach Outward / N / Over 100 lbs / N
Reach Above Shoulder / R
Climb / N / Push/Pull / Activity
Crawl / N / 12 lbs or less / O
Squat or Kneel / R / 13-25 lbs / R
Bend / R / 26-40 lbs / N
41-100 lbs / N
WORK ENVIRONMENT
· Fast-paced sales environment requiring multiple residential and commercial contacts each day
· The majority of time at work is spent outside the office dealing with all types of weather
· The other time is mostly spent driving to customers
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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