AGENDA

USER ENGAGEMENT GROUP

To be held on Monday 25th March 2013

Between 16.00 – 17.30 hrs

Conference Room 1 Education Centre, Homerton University Hospital

Item / Paper
Welcome and Introductions
Apologies: Sarah Weiss, Amma Asimeng-Cann, Sophie Fagan / Charlie Sheldon, Chief Nurse, ChairHomertonUniversityHospital
1 / Minutes from the last meeting / A / All
1 IMPROVING THE USER EXPERIENCE
1.1 / User Feedback on Safeguarding Adults / Verbal / Eileen Bryant, Head of Safeguarding Adults
1.2 / Liverpool Care Pathway/DNR / Verbal / Lin Lahm
1.3 / Taking the work forward / Verbal / Margaret Howat, Head of Patient Experience/All
1.4 / Updates from Groups / Verbal / All
2 FOR INFORMATION/TO NOTE
2.1 / Terms of Reference / B / Margaret Howat
2.2 / 2013 Meeting Dates / C / All
3 aob
Date of next meeting 24th June 2013, Conference Room 2, Education Centre between 1600 and 1730
Please send any apologies or queries to Lesley Haines, Patient Experience Support Officer
e-mail: Tel : 020 85105777
MEMBERSHIP
Margaret Howat, ActingChair / MH / Head of Patient Experience, HUH
Maureen Coster / MC / City & Hackney Older People's Reference Group
David Holland / DH / Age UKEast London
Hilda Walsh / HW / Locomotor Service, HUH
Leanne Jenkins / LJ / Lead Nurse, Diabetes, HUH
Laurie Johnson-Mathieson
Shane Collings / LJM
SXC / Community Development Worker, City & Hackney MIND
Assistant Clinical Services Manager, City & Hackney MIND. PTO…….
Steven Reading / SR / Dementia Support Manager, Alzheimer's Society – Hackney & City
Sarah Weiss, Joint chair / SW / Public Governor, HomertonUniversityHospital
Sadhna Chand / SC / Public Involvement & Information Manager, PALS
Ronald Patterson / RP / Carers Representative
Eileen Bryant / EB / Head of Adult Safeguarding, HUH
Lin Lahm / LL / Age UK
Yasar Zaman / YZ / Hospital Chaplain, HUH
Nursel Tas / NT / CEO, Derman
Caz Brown / CB / Lead Nurse, Vulnerable Adults
Sophie Fagan / SF / Carer's Support Specialist, HUH
Sarah Dee / SD / Bikur Cholim Ltd
Necola.Reid-Warner / NRW / Manager, Marie Lloyd Resource Centre
Nicola Benjamin / NB / Patient Champion
Matthew Hodson / MXH / Nurse Consultant - COPD (ACERS), HUH
Joan Foley, / JF / Empowerment Support Officer, POhWER-
Michelle Brown / MB / Carers Lead, Adults, Hackney Council
Ida Scoullos / IS / Chair of the Patients Network in Hackney
Marvin Nyadzayo / MN / Director, PPI & Planned Care, NHSCity & Hackney Commissioning Group
Marion Reilly / MR / Mental Health Care of Older People, East London NHS Foundation Trust
Cynthia White / CW / City of London Representative
Michael Vidal / MV / Chair, LINkS
Aliya El Agib / AEA / Director, BEMWG
Lesley Haines / LH / Patient Experience Support Officer, HUH
Alison Wingfield / AW / Manager, Sam and Annie Cohen Centre
Amma Asimeng -Cann / AAC / Manager, Dementia Centre, Median Road
Stacey Halls / SH / LGBT Development Coordinator (Women) / LGBT Campaigns & Policy Officer (Opening Doors London)
Charity Hall / CH / PPE Lead, Learning DifficultiesServices in Hackney
Micaela Loveridge / ML / Clinical Governance Lead, St Joseph's Hospice
Roy Tecson / RT / Matron, Mary Seacole Nursing Home
TBC by Charlotte Painter / Representative from Sickle Cell Group
TBC / Representative from Visually impaired group
TBC by Marcia Smikle / Representative from Young People’s Services