Contents

Introduction

Classroom Course Overviews

Alcohol Awareness

Autistic Spectrum Conditions: Level 1

Basic Life Support

Bereavement, Loss and Change

Care Certificate Assessor Workshop

Coaching and Team Building

Dementia Awareness: Level 1

Dementia Enhanced Knowledge: Level 2

Dementia Specialist Knowledge: Level 3

DOLS – An Introduction

Drug Awareness

End of Life Care

Emergency First Aid at Work

Epilepsy and Emergency Medication

Equality and Rights for Managers

Health and Safety Induction for Managers

Infection Control Awareness

KLOE for Managers

Management of Diabetes

Medication Administration Training

MCA and DOLS for Registered Managers

Mental Capacity Act Awareness

Medical Conditions

Moving and Handling People

National Minimum Data Set Workshop

Nutrition and Hydration

Person Centred Approach

Positive Behaviour Support

Recruiting for Values

Recruitment, Selection and Retention

Reporting and Recording

Role Development: Activity Co-ordinator

Safeguarding Awareness

Sexuality and Learning Disabilities

Supervision and Performance

Supervision Skills

Supporting People: Mental Health

Supporting People: Sight Loss

Trainer Skills

Trainer Skills: Autism Awareness

Trainer Skills: Dementia Awareness

Trainer Skills: End of Life Care

Trainer Skills: Medication Administration

Trainer Skills: MCA and DoLS

Trainer Skills: Moving and Handling

Trainer Skills: Nutrition and Hydration

Trainer Skills: Reporting and Recording

Trainer Skills: Safeguarding Awareness

Wound Care

E-learning Course Overviews

Carer Aware

Channel Awareness: Counter-terrorism

Mental Capacity Act

Personalisation

Promoting Wellbeing in Surrey

Reablement

Telecare: Personalised Care

Young Carer Aware

Terms and Conditions for Surrey Skills Academy Courses and Events

Surrey Skills Academy Application Form

Bespoke or Audit Session Request Form

Venue locations

Introduction

Surrey Skills Academy is pleased to offer a wide range of short courses for managers and staff working in the private, voluntary and independent social care sector in Surrey.

In order to support the development of the adult social care workforce, there are no fees payable as all courses are fully funded by the Adult Social Care Grant provided by Surrey County Council.

Helping you with CQC Compliance

Surrey Skills Academy is also able to assist you with CQC compliance via our bespoke on-site sessions that are tailored to meet the needs of your own service; more details are available on the SSA website: under Bespoke Delivery.

If you would like specific guidance around Moving and Handling, Infection Control, Reporting and Recording, Challenging Behaviour or any other topic, please contact us to discuss how we can help you.

For further details or to book places on any of the courses, please contact:

Email:

Tel: 02085 417213

Website:

If you cannot see the course you require or would like to arrange a course to be held at your own venue, please contact us by email: telephone 02085 417213

Classroom Course Overviews

Alcohol Awareness

Which level is this course?

This course is at level 2.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Services providing direct care such as:
  • Care Assistants
  • ReablementAssistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Support Workers
  • Any other job role which may encounter individuals with alcohol issues
  • Servicesassessing the needs of individuals and carers,such as Social Care Assistants

This course is open to volunteers and carers.

What are the benefits?

Increase your knowledge and understanding of the different categories of alcohol misuse and harm, along with their effects and safe limits. Be trained to help individuals and support them to improve their health by reducing their alcohol consumption.

What will I learn?

You will learn how to:

  • Define and describe alcohol units and safe limits
  • Describe the effects of alcohol on the body and mind
  • Outline both the short-term and long-term health effects caused by alcohol misuse
  • Differentiate between hazardous, harmful and dependent drinking and know how to identify each of them
  • Describe the effects of binge drinking
  • Use alcohol audits
  • Describe brief intervention and support
  • Recognize Surrey-specific alcohol services and support
Will I need to do a refresher?

No.

How is this delivered?

This is a ½ day classroom course.

Autistic Spectrum Conditions: Level 1

Which level is this course?

This course is at level 1.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Services providing direct care such as:
  • Managers
  • Care Assistants
  • ReablementAssistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Support Workers
  • Servicesassessing the needs of individuals and carers such as:
  • Social Care Assistants
  • Occupational Therapists
  • Social Workers
  • Mental Health Workers

This course is open to volunteers and carers.

What are the benefits?

Develop an awareness and understanding of Autism Spectrum Conditions.

What will I learn?

You will learn how to:

  • Explain the historical context ofautistic spectrum disorder
  • Explain the “triad of impairment”
  • List sensory perceptions
  • Describe day to day difficulties experienced by individuals with autism
  • List positive strategies to support interaction and communication
  • Implement positive behaviour support plans
Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

Basic Life Support

Which level is this course?

This course is at level 1.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Services providing direct care such as:
  • Care Assistants
  • ReablementAssistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Support Workers

This course is open to volunteers and carers.

What are the benefits?

Gain the ability to perform Basic Life Support (CPR) to the standard required by the UK Resuscitation Council until the arrival of Emergency Services.

What will I learn?

You will learn how to:

  • Perform CPR on Adults, Children and Babies
  • Respond to the choking of Adults, Children and Babies
  • Demonstrate the recovery position

Will I need to do a refresher?

You will need to attend this course every 3 years.

How is this delivered?

This is a ½ day classroom course.

Bereavement, Loss and Change

Which level is this course?

This course is at level 2.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Services providing direct care such as:
  • Managers
  • Care Assistants
  • ReablementAssistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Working with individuals and families such as Support Workers

This course is open to volunteers and carers.

What are the benefits?

Explore both the creative potential and painful consequences of physical and psychosocial change and loss in the life experience of individuals and carers.

What will I learn?

You will learn how to:

  • Identify major periods of change, loss and transition
  • Identify human reactions to change, loss and transition
  • Discuss the models and stages of grief and loss
  • Identify how this may vary for different groups of individuals
  • Identify appropriate helping and supportive behaviours
  • Improve your communication and inter-personal skills

Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

Care Certificate Assessor Workshop

Which level is this course?

This course is at level 2.

Who is this course for?

All job roles that are required to assess and support staff to achieve the Care Certificate.

What are the benefits?

To ensure that staff are able to assess and record the achievement of outcomes in relation to the Care Certificate.
Familiarisation with Care Certificate standards,the role of the assessor, how to assess, validity of learning providers, appropriate/holistic evidence, identify solutions to the challenges, share experiences and best practice, identify support required.

What will I learn?

You will learn how to:

  • Implement the Care Certificate standards within your own organisation
  • Identify the roles and responsibilities of Managers and Supervisors in supporting new staff to meet the requirements of the Care Certificate Framework (CCF)
  • Identify the skills required to assess the Care Certificate
  • Know how to assess performance and knowledge in relation to the Care Certificate
  • Define the validity of learning
  • Identify different types of activities that evidence competence
  • Identify networking opportunities
  • Share best practice with others

What do I need to do before?

Before you attend the course you will need to identify 2 or 3 Care Certificate standards that you find challenging and be prepared to discuss them at the workshop.

Will I need to do a refresher?

No.

How is this delivered?

This is a ½ day workshop.

Coaching and Team Building

Which level is this course?

This course is at level 1.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Team Managers
  • Assistant Team Managers
  • Team Leaders
  • Supervisors
  • Any other job role that is responsible for supervising and managing people

What are the benefits?

Develop your coaching and team building skills in an Adult Social Care setting.

What will I learn?

You will learn how to:

  • Define and describe current coaching models
  • List the benefits of using coaching in the workplace
  • Use practical techniques for providing effective coaching
  • Explore the roles and functions of a team and its members
  • Explore what makes teams work well and what can cause teams to fail

Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

Dementia Awareness: Level 1

Which level is this course?

This course is at level 1.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Social Workers
  • Day Centre Managers
  • Dementia Champions in health or social care settings
  • Specialist Day Care and Care Home Staff
  • Care Home Managers
  • Nurses
  • Nursing Home Managers
  • Community Health Workers
  • Commissioning Managers

This course is open to volunteers and carers.

What are the benefits?

Gain knowledge of and develop your practical skills in relation to dementia care.

What will I learn?

You will learn how to:

  • Define dementia
  • Describe the types, causes, signs and symptoms of dementia
  • Describe day-to-day difficulties experienced by individuals with dementia
  • Outline positive strategies to support interaction and communication
  • Outline positive behaviour support plans
  • Explain the effect that dementia may have on nutrition and hydration
  • Support meaningful participation from the individuals, family and carers

Will I need to do a refresher?

You will need to attend this course every two years.

How is this delivered?

This is a 1 day classroom course.

Dementia Enhanced Knowledge: Level 2

Which level is this course?

This course is at level 2.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Social Workers
  • Day Centre Managers
  • Dementia Champions in health or social care settings
  • Specialist Day Care and Care Home Staff
  • Care Home Managers
  • Nurses
  • Nursing Home Managers
  • Community Health Workers
  • Commissioning Managers

This course is open to volunteers and carers.

What are the benefits?

Enhance your existing knowledge and practical skills to an intermediate level in relation to dementia care.

What will I learn?

You will learn how to:

  • Recognise dementia in different settings such as; Nursing homes and A&E
  • Describe the functions of different types of medication and recognise their side effects
  • List a range of behavioural management techniques
  • Design a range of activities (Reminiscence techniques)
  • Explain the referral pathway
  • Explain the impact of environmental factors such as; home design, room planning and ward layouts
  • Explain the effect that the dementia may have on nutrition and hydration
  • Explain co-morbidity
  • Recognise pain and describe methods of pain management
  • Use a range of communication strategies

Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

Dementia Specialist Knowledge: Level 3

Which level is this course?

This course is at level 3.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Occupational Therapists
  • Dementia Lead andNavigators
  • Registered Nurses
  • Dementia Leads
  • Nursing Home Managers
  • Social Workers with a lead responsibility for those with dementia
  • Commissioning Managers

What are the benefits?

Develop your previously existing knowledge and practical skills to an advanced level in relation to dementia care.

What will I learn?

You will learn how to:

  • Demonstrate an in-depth knowledge of dementia
  • Demonstrate a medical understanding of dementia
  • Describe the processes and pathways to support dementia care

What do I need to do before?

You must have completed Dementia– Enhanced Knowledge (stage 2).

Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

DOLS – An Introduction

Which level is this course?

This course is at Level 1.

Who is this course for?

All Adult Social Care Staff.

What are the benefits?

Develop your understanding of the Deprivation of Liberty Safeguardsunder the Mental Capacity Act and outline the implications of this on working practice.

What will I learn?

You will learn how to:

  • Define the provision of liberty
  • Describe the relationship with the Mental Capacity Act
  • Identify what may constitute the deprivation of liberty
  • Explain how to raise a concern

Will I need to do a refresher?

No.

How is this delivered?

This is a ½ day classroom course.

Drug Awareness

Which level is this course?

This course is at level 2.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • In services providing direct care such as:
  • Care Assistants
  • Reablement Assistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Support Workers
  • Any other job role which may encounter individuals with drug issues

This course is open to volunteers and carers.
What are the benefits?

Increase your knowledge and understanding of the different categories of drugs and their effects. Be trained to direct individuals with drug issues to suitable support routes.

What will I learn?

You will learn how to:

  • Describe and differentiate between a drug and psychoactive drug
  • Differentiate between depressants, stimulants and hallucinogens
  • Describe why some people use drugs
  • Describe the effects of drugs on the body and mind
  • Describe theeffects of drug abuse for each type of drug
  • Demonstrate an understanding of the personal help and support routes which can be provided for individuals with drug issues

Will I need to do a refresher?

No.

How is this delivered?

This is a ½ day classroom course.

End of Life Care

Which level is this course?

This course is at level 2.

Who is this course for?

Adult Social Care and Health staff that work in the following job roles:

  • Services providing direct care such as:
  • Care Assistants
  • ReablementAssistants
  • Team Leaders
  • Day Service Staff
  • Healthcare Assistants
  • Support Workers

What are the benefits?

Gain the knowledge to provide person centred care to meet the needs of the individuals.

What will I learn?

You will learn how to:

  • Describe the roles and responsibilities of Care Workers, Managers and other professionals
  • Explain the changes in needs of individuals and carers towards the end of life
  • Identify the skills, attitudes and behaviours required to work with individuals at the end of life
  • Demonstrate the practical skills to help deal with difficult conversations
  • Explain the dying process as well as the common signs and symptoms
  • Demonstrate awareness and understanding of Advance Care Planning
  • Explain the reasons for use of a Syringe Driver
  • List the principles of managing symptoms and have an increased awareness of non-pharmacological therapies

Will I need to do a refresher?

No.

How is this delivered?

This is a 1 day classroom course.

Emergency First Aid at Work

Which level is this course?

This course is at level 1.

Who is this course for?

This course is for all Adult Social Care staff that must have knowledge of emergency first aid as part of their job role.

What are the benefits?

Be awarded a Health and Safety Executive statutory certificatefor basic life-saving skills and minor first aid treatment in the workplace.

What will I learn?

You will learn how to:

  • Explain the role of the First Aider and the legal context
  • Communicate with and care for a casualty
  • Deal with First Aid emergencies at work
  • Conduct a primary survey
  • Treat:
  • Severe bleeding
  • An unconscious casualty
  • Shock
  • Choking of an adult
  • Minor workplace injuries
  • Perform a cardiopulmonary resuscitation on an adult

What should I know?

Attendance is required at all sessions for the entire session to qualify for certification.

Will I need to do a refresher?

You will need to attend this course every 2 years.

How is this delivered?

This is a 1 day classroom course.

Epilepsy and Emergency Medication

Which level is this course?

This course is at level 3.

Who is this course for?

Adult Social Care and Health staff who are required to administer emergency medication to individuals with epilepsy.