CLASS CODE: 2047
PAY GRADE: 422

CLASS TITLE:OFFICE AUTOMATION ANALYST - SES

ALLOCATION FACTOR(S)

This is data processing work evaluating, implementing and maintaining multi-function automated office systems.

EXAMPLES OF WORK PERFORMED:

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)

  • Assists with configuration planning for automated office systems throughout the agency.
  • Assists with physical planning as it relates to installation of automated office systems throughout the agency to include consideration of building modifications, air conditioning requirements, electrical requirements, cabling, etc.
  • Provides assistance agency-wide as it relates to the installation and implementation of automated office systems to include personalization of systems to correspond with the needs of the users.
  • Coordinates the implementation of electronic mail processes to include network communications among state agencies.
  • Provides assistance in the redesign of office procedures to promote effective and efficient use of automated office systems.
  • Develops training programs for principals and users of micro computers and multi-function office systems.
  • Develops and documents standards for use, control, updating and maintenance of multi-function automated office systems.
  • Develops security and control procedures for systems including recovery and backup procedures.
  • Performs a continuous review of the overall automated office systems.
  • Coordinates the preparation of written materials on new methods in order to thoroughly utilize the facilities of multi-function automated office systems.
  • Supervises work on specific problems relating to office automation activities.
  • Researches and reviews office automation technical developments in hardware and software equipment to provide supervisory personnel with up-to-date information in this field.
  • Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

  • Knowledge of office automation operations, procedures, and equipment.
  • Knowledge of problem-solving techniques.
  • Knowledge of personal computers and software.
  • Ability to motivate people.
  • Ability to process information logically and solve problems.
  • Ability to develop training programs related to office automation.
  • Ability to monitor and resolve problems with automated office systems hardware.
  • Ability to identify and define user task needs.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

MINIMUM QUALIFICATIONS

EFFECTIVE:

7/1/2001

HISTORY:

12/13/1985