Chief Operating Officer (COO)

Chief Operating Officer (COO)

Aon Corporation-Chicago, IL 60602

Posted:4/21/2015Job Description
About Aon
Aon
plc (NYSE:AON) is the leading global provider of risk management,
insurance and reinsurance brokerage, and human resources solutions and
outsourcing services. Through its more than 66,000 colleagues worldwide,
Aon unites to empower results for clients in over 120 countries via
innovative and effective risk and people solutions and through
industry-leading global resources and technical expertise. Aon has been
named repeatedly as the world's best broker, best insurance
intermediary, best reinsurance intermediary, best captives manager, and
best employee benefits consulting firm by multiple industry sources.
Visit aon.com for more information on Aon and aon.com/manchesterunited
to learn about Aon's global partnership with Manchester United.
We currently have a career opportunity for a U.S. H&B Chief Operating Officer (COO). This position will be located in Chicago.
JOB OVERVIEW:
Reporting to the U.S. Health Practice Leader and Global Health COO this individual will be an integral member of the U.S. H&B senior management team. The COO will partner with other U.S. leaders to support the strategic imperatives and value creation objectives of the business. Key responsibilities areas for this position include operational planning, operations optimization, financial management & compliance, and people management.
KEY RESPONSIBILITIES:
Operational Planning
• Leverage proven operational design principles to define the operational strategy and optimize resource allocation
• Develop and maintain relationships with key stakeholders across ARS and Aon Hewitt to drive an integrated approach that is aligned with strategic intent and financial goals
• Identify opportunities to increase efficiency, improve quality, and mitigate risk, quantify impact, and develop value capture plans
Operations Optimization
• Employ operational efficiency best practices and tools
• Design and implement metrics and KPIs – client, colleague, financial/operational
• Ensure successful strategic initiative delivery including post-M&A integration
Financial Management & Compliance:
• Collaborate with business leaders to develop revenue growth and margin expansion strategies and tactics
• Enhance financial process and procedures – budgeting, forecasting, billing and receivables
• Implement compliance programs and establish ongoing monitoring
People Management:
• Design and implement optimal operations organization – structure, roles, responsibilities, measures
• Collaborate with H&B leader to drive talent and engagement initiatives across the practice
• Cultivate and manage a high-performing team of operations professionals
Selected examples of intermediate-term goals for the COO include:
• Enhance sales operations to drive productivity and results
• Identify opportunities to accelerate growth and operational improvement
• Develop and manage a process that measures the success of regional leaders using a monthly report card
• Strengthen business continuity and compliance programs
• Drive identified change initiatives including the execution of IT strategy
Qualifications:
QUALIFICATIONS:
• Minimum of 8-12 years senior management or operational management experience
• Bachelor’s degree in Business with an outstanding academic track record – MBA preferred
• Deep Health & Benefits domain expertise
• Quantitative, fact-based approach to decision making
• Demonstrated financial acumen and commercial mindset
• Substantial experience designing and implementing growth and operational improvement, and compliance programs
• Experience implementing financial processes, procedures, and controls
• Experience leading M&A post-acquisition integration for transactions ranging between $25-250M
• Experience leading or supporting complex IT solution delivery initiatives
• Experience working with 3rd-party service providers – including contracting, delivery, and ongoing support
• Experience with process optimization techniques (e.g., Lean, Six Sigma, CMM)
• Excellent verbal and written communications skills
• Ability to work in a matrix environment spanning business units, geographies, and shared functions
Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.
All positions at Aon require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon's employment policies. You will be notified during the hiring process which checks are required by the position.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at
Aon is committed to a diverse workforce and an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled).
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Job number: 2402399
Category: Business Services Group
Location: United States, IL, Chicago