Checklist for Minimum Requirements on Personal PC Or MAC

Checklist for minimum requirements on personal PC or MAC for access to Student Plans

Answer with a Y or N – if any of these are N or you are not sure please contact your technical support staff or call the Student Plans Helpdesk – (651) 286-8947

PC with Windows 8 or later operating system? / MAC with OS preferably v. 10.4+ ?
Click Start, Control Panel, doubleclick System
/ Click the Apple on the toolbar, about this MAC

Internet Explorer v 10 or greater? / Internet Explorer, N/A
In Internet Explorer, Click Help, About Internet Explorer.
It is recommended to upgrade IE 10,IE 11 or Edge / If no, call your school district helpdesk to get updates
Firefox at least v 22.0 ? / Firefox at least v 22.0 ?
In Firefox, click Help, About Firefox

/ If no, call your school district helpdesk to get updates
Adobe Reader 11 or EasyPDF3 or greater? / Do PDFs open correctly in Student Plans?
On PC, click Start, All Programs. Look for Adobe Reader. / If no, call Student Plans Helpdesk or your school district helpdesk to get updates
Is Internet Cache at a minimum of 12MB? / Is Internet Cache at a minimum of 12MB?
In Internet Explorer: click Tools, Internet Options, click Settings button in Browsing History. Minimum is 8 MB. This is not a requirement for Student Plans but your browsing will be quicker.
/ In Firefox, click preferences, Advanced tab, Network.
This is not a requirement for Student Plans but your browsing will be quicker. Click clear now to clean out the cache.
Sometimes if cache gets full it prevents PDFs from opening.

Popups enabled for this website and set to always allow?
When logging in if this prompt displays, click on options and set to always allow popups on this website

Click preferences, choose to Always Allow
/ Check in Firefox, click tools, options, content tab. Click exceptions, Student Plans web address should be allowed.

Or, to check in Internet Explorer: click Tools, Internet Options, click Privacy Tab, click settings on pop-up blocker. Student Plans web address should be allowed.

Are you using the Safari Browser? / Are you using the Safari Browser?
Check to ensure that you are at least at v5.1.7+ / Check to ensure that you are at least at v5.1.7+
Are you using Google Chrome? / Are you using Google Chrome?
Check to ensure that you are at v31+ / Check to ensure that you are at v31+
Is the bookmark on the Initiation Page? (NOT the Login page) / Is the bookmark on the Initiation Page? (NOT the Login page)
To recreate bookmark, go to website, click on the initiation page which is behind the login page. Bookmark this page /

Is Student Plans screen maximized? / Is Student Plans screen maximized?
On the PC, click the middle box in the upper right corner to maximize
/ On the MAC, on the Student Plans screen click the green button in the top left corner. If the screen isn’t fully maximized, in the lower right hand corner of the screen next to the lock picture there is /// . Click and drag this to maximize screen more.

(checklist for minimum requirements_6.4.doc)