Housing Services Manager 2014

CedarValley Friends of the Family Job Description

Job Title:Housing Services Manager

Reports To:Director of Operations

Position Status:Full Time Salaried Position

Job Summary:Provide leadership and oversight to Cedar Valley Friends of the Family housing staff in a manner that will ensure the highest level of participant services and program accountability while empowering a positive work environment. Establish and maintain a network of collaborative partnerships with service related entities to facilitate optimum participant access to needed services

Essential Services:

  1. Exhibit a belief in non-violence and a willingness to advocate on behalf of clients and their children who are affected by domestic violence, sexual assault and/or homelessness.

  1. Serve on the CVFF leadership team.

  1. Uphold the belief that quality client services are a top priority of CVFF

  1. Promote a healthy work environment

  1. Maintain up to date familiarity of agency policy and procedures in order to exercise good judgment in various situations

  1. Represent CVFF at community and other program development meetings as requested.

  1. Provide presentations to community groups desiring to learn more about CVFF programs and services.

  1. Assist in the development of and writing of grant requests to support the on-going services of CVFF

  1. Comply with project policies and procedures as defined by the administration of CVFF

  1. Attend agency staff meetings

  1. Complete other duties as requested by Executive Director

  1. Participate in client staffings as needed to facilitate CVFF’s thorough provision of services.

  1. Assist in developing agency outreach materials for the purpose of education, prevention and public awareness for both adult and teen-age use.

  1. Provide pre-approval over-sight for program expenditures related to participant needs and supportive services as requested by program staff. Submit pre-approval of expenditures to Executive Director for final approval

  1. Establish positive partnerships with service providers in the area served by the program to facilitate participant access to needed services.

  1. Conduct regular and on-going oversight of participant case files to ensure documentation of services and verification documents are on file according to funding sources’ expectations.

Permanent And Transitional Housing Functions:

  1. Supervise the work of all caseworkers employed by CVFF to assist Turning Point Rural Housing Program and Northeast Iowa Permanent Supportive Housing participants to facilitate each household’s achievement of permanent housing and self-sufficiency.

  1. Oversee the waiting list and ensure that it is maintained and social histories are scheduled and facilitated in a timely manner

  1. Approve all sub-contracted community services provided to assist participant households achieve permanent housing and self-sufficiency.

  1. Assist in completion of potential participant intake/social history process, as necessary.

  1. Coordinate the selection of appropriate safe housing for participants’ and submit recommendation for housing placement for approval by the Executive Director

  1. Ensure each participant is assigned to a caseworker responsible for implementing individualized services and monitor adherence to the minimum guidelines set forth in the grant for participants

  1. Ensure participants receive appropriate supportive services according to their individual needs as determined by the initial intake/social history process and continuing needs assessment.

  1. Coordinateregular participant case review meetings with caseworkers to identify participant needs, progress and program compliance status

  1. Coordinate arrangements and utilization of appropriate basic life skills training for participants as needed.

  1. Maintain the client services data system utilizing Alice data management software to generate regular up to date reports for the Executive Director’s review and generation of the required HUD Annual Progress Review (APR) report

  1. Serve as meeting facilitator of staffings as arranged by case workers bringing together participant and all support services providers as a means of assessing each program participant’s need for and the utilization of community support services.

  1. Work to ensure all goals stated in the Continuum of Care grant are fulfilled, maintaining necessary documentation with a full progress report prepared for annual grant renewal.

  1. Coordinate efforts toward maintaining quarterly Continuum of Care meetings with representatives of service providers as defined in CVFF’s application for HUD funding
  2. Ensure CVFF presence at all county inter-agency and housing related meetings throughout the nine county area.

  1. Perform other work assignments as needed/requested by Executive Director

Position Qualifications:

  1. Bachelor Degree in social work, or related field or documentation of combination of equivalent education and experience.
  2. Previous experience withhomeless populations, domestic violence or sexual assault program and demonstrated competency in crisis counseling, networking, advocacy and crisis intervention skills preferred.
  3. Must demonstrate knowledge of Microsoft Office software and DOS computer.
  4. Must demonstrate concepts of how to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation/recording techniques. .
  5. Ability to complete mandatory training to qualify as a victim advocate within 30 days of employment.
  6. Ability to travel throughout the nine county service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
  7. Ability to pass law enforcement screening and possess clean personal history regarding child endangerment.

Employee Signature:

I have reviewed all the information contained in this job description and agree that it is accurate and I am physically able to perform the duties.

I acknowledge that the contents of this job description are not to be construed, in part or in whole, as a guarantee of employment. I understand that Iowa is an at will employer, and therefore, my employment is at the will of both myself, the employee, and Cedar Valley Friends of the Family.

______

SignatureDate

Housing Director– Division of Responsibilities

Permanent Supportive Housing Responsibilities / Transitional Housing Responsibilities / Crisis Services
45% / 35% Outreach
10% Case Management / 0%

Housing Services Manager 2014

Page 1 -